See our real time systems in action
Our clients trust our fulfilment service to complete the transaction with their customer. It's a big responsibility; after all, our clients' customers are our customers, and our reputation depends on us consistently delivering.
- Automated integration with online stores
- Detailed, live information available 24/7
- Complete stock visiblity and 100% accuracy
- Answer customer questions faster
That is why we are always 100% accountable with real time information on every aspect of the fulfilment process. We offer accuracy that is second to none, and visibility that makes outsourcing a joy. We are reliably delivering every day for clients of all sizes.
We happen to be the best in the business. And we will never stop improving our fulfilment solution.
We decided to move our direct to consumer fulfilment to James and James because our previous provider was struggling to cope with our growing volume of dispatches. With Q4 being the busiest time of year for us we wanted to make the transition in plenty of time, but in reality the whole process was remarkably smooth and quick.
Since we moved our orders are packed and dispatched the same day, we have real time access to our stock levels and can check in to get up-to-the-minute information on any of our orders. This has let to a higher level of customer satisfaction, less time is being spent on delivery related queries and we have also noticed an increase in repeat purchasing.
Caroline Burman, D2C Manager of Luckies of London Ltd
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