Our eBay fulfilment service provides integration with one or multiple eBay seller accounts. Orders are added to our platform in real time - fulfilment for eBay gives automated management of eBay orders, without any need for manual intervention.
Our client’s eBay seller ratings are very important. We protect and increase eBay ratings with consistent "A+++" reviews from customers.
Orders are added to our platform and visible in your client area the moment eBay validates payment, so you can track the fulfilment process in real time.
Our eBay fulfilment allows us to capture, pick and pack, then despatch the orders on the same day. Turnaround times can be as little as 30 minutes from receiving an order to shipping it.
Comprehensive data for each order, including all ordered items, addresses and contact details allow us to evaluate the most economical postal carrier for the customer requirements.
SKU code based matching guarantees 100% picking accuracy of the items to be fulfilled in the order. Codes can even be mapped to multiple bundled orders of several items.
Once an order is at the point of shipping, we automatically push a notification to eBay. This contains shipping details, an accurate despatch time and a tracking number if applicable. Order status is then updated in your eBay Seller Centre.
eBay can then automatically send shipping confirmation to your customer. Our ControlPort system can also send an email directly to the customer from your brand, using your email address, with order confirmation and a link to its status on a live tracking system.
Our integration with eBay's marketplace API allows removal of all manual intervention. Instant receipt of orders and despatch notification improve the customer experience with orders processed same-day: reducing customer service calls. Customers will remember their excellent service experience from our eBay fulfilment when they write their review.
If you think your business can benefit from a similar model, contact us today and let us help you with our bespoke fulfilment services.