We are now able to offer our fully integrated eFulfilment service for eTailers who sell via Groupon. Groupon offers a targeted direct-to-consumer marketing solution to 200 million subscribers worldwide. The deal-of-the-day website offers one ‘Groupon’ per day for each market they service. If a specified number of people sign up for the offer, then the deal becomes available to all. The aim of this is to provide retailers with assurance that they will sell enough volume to make the discount offered viable.

Like all our eFulfilment integrations,  we automatically pull customers’ orders from the Groupon site into our fulfilment system and process them for picking, packing and same-day despatch. The entire process is available to view online securely, and fully traceable live.

James and James Fulfilment collect details of the order including, name, address, contact details and items purchased. We also track the customer’s chosen shipping option and automatically calculate the most cost effective shipping method for the customer’s needs. We automatically generate all necessary customs documents to ensure international shipments arrive without unnecessary delay.

The eFulfilment connector will automatically push back despatch notifications to Groupon updating customers of despatch. Ensuring happy customers who do not need to phone and ask when their order will be despatched, saving the time of customer service agents.

The benefits

  • Our eFulfilment integration connector removes the need for costly development work

  • Another sales channel that can be used to harness sales from a diversified marketplace

  • Automated order processing saves time and allows clients to focus on selling.

  • Automatic despatch notification cuts down customer service enquiries

For our existing clients, the new Groupon connector provides them with an exciting additional sales channel option with the addition of automated eFulfilment.

Please feel free to contact us for more information on our fully integrated eFulfilment service.

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