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Reach customers worldwide through our network of international fulfilment centres

With a network of fulfilment centres in the UK, US and EU – plus more coming soon – James and James can help you reach customers locally and globally.

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping to customers worldwide
  • Optimise your operations with our standardised processes and technology

Why use our fulfilment centres?

Our fulfilment centres take care of everything – from the storage of products, to the pick, pack and despatch of online orders, to the handling of any returns. So you can outsource your order fulfilment to us and focus on other things.

Members of our fulfilment centre team packing parcels as part of our order fulfilment services

Scale up your fulfilment fast

Our fulfilment centres are specifically designed for fast-moving consumer brands, ensuring the right item gets to the right customer at the right time. With us, you get:

  • 98.0% same-day despatch
  • 99.9% pick and pack accuracy
  • A reliable service, no matter how fast you grow or how big your sales spikes get

Learn more about our order fulfilment service

Retain control over your inventory

All of our fulfilment centres run on ControlPort – our award-winning order fulfilment software. This enables you to manage your global operations from one simple, cloud-based interface.

  • Integrate your online store(s) and choose which locations ship which orders
  • Manage and control your inventory across all fulfilment centres
  • Monitor the status of orders in real time – and provide online tracking to your customers too

Learn more about our order fulfilment software

James and James's order fulfilment software, ControlPort, on laptop and mobile devices
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Retain control over your inventory

All of our fulfilment centres run on ControlPort – our award-winning order fulfilment software. This enables you to manage your global operations from one simple, cloud-based interface.

  • Integrate your online store(s) and choose which locations ship which orders
  • Manage and control your inventory across all fulfilment centres
  • Monitor the status of orders in real time – and provide online tracking to your customers too

Learn more about our order fulfilment software

Where are our fulfilment centres located?

We picked our current locations to provide a brilliant delivery experience across Europe and North America. With plans to add a West Coast fulfilment centre soon, that experience will get even better.

Northampton Fulfilment Centre

Northampton, UK

Our UK fulfilment centre is strategically placed in central England, within close proximity to national courier hubs, international airports, and the M1 motorway.

Address:
James and James Fulfilment
Rhosili Rd, Northampton
NN4 7JE

Learn about our UK fulfilment centre

Venlo Fulfilment Centre

Venlo, EU

Being within a one-hour drive from three main carrier integration hubs, Venlo is considered Europe's logistics hotspot, offering fast shipping to key EU markets.

Address:
James and James Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Learn about our EU fulfilment centre

Brisbane australia fc

Brisbane, AUS

Located in Brisbane, Queensland, our Australia fulfilment centre provides same-day dispatch and 1-4 day shipping across the country..

Address:
James and James Fulfillment
Warehouse 3.1
221 Gooderham Road
Willawong QLD 4110
Australia

Learn about our AUS fulfilment centre

Ohio Fulfilment Centre

Ohio, US

Situated in the east central location of Ohio, our US fulfilment centre provides 2-3 day shipping across North America and discounted shipping rates.

Address:
James and James Fulfillment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Learn about our US fulfilment centre

Las Vegas Fulfilment Centre

Las Vegas, US

Our Las Vegas site offers reduced rates on 2-3 day shipping across the West Coast. This includes quick and easy access to California - the largest eCommerce market in the US.

Address:
James and James Fulfillment
Global Logistics and Fulfilment LLC
3702 Las Vegas Blvd N., Suite 100
Las Vegas, NV 89115, United States

Learn about our US fulfilment centre

FAQs

What does a fulfilment centre do?

A fulfilment centre is a large, warehouse-like building that stores products for a retailer. When the retailer receives an order from a customer, staff in the fulfilment centre gather together the products and prepare them for shipping – a process called pick and pack. A courier then collects the order from the fulfilment centre and delivers it to the customer.

Learn more about our order fulfilment service

How do fulfilment centres work?

Fulfilment centres usually work in a number of teams, focussed on different tasks. For example, receiving goods in bulk from a supplier; organising how and where they’re stored; picking and packing orders as they come in; despatching packed orders to couriers; and receiving returned items and organising refunds or exchanges.

Learn more about the order fulfilment process

What do fulfilment centres cost?

Different fulfilment centres have different pricing models, but, in general, the cost of using a fulfilment centre will depend on a variety of factors. These include the volume of stock you want to store; the size and weight of your products; how many orders you take; how complex these orders are to pick and pack; and which shipping services you want to use.

Learn more about our fulfilment costs