Capabilities

As a client's business grows, so do their outsourced fulfilment needs – we work with clients to meet and exceed these ever changing requirements using our innovative fulfilment solutions.

Many outsourcing fulfilment centres talk about how big their warehouse is, but if they cannot process orders in time, the size is meaningless.

We have the ability to flex our multi-channel warehouse space to allow clients to rapidly increase output overnight, ensuring the needs of existing and future business are met with ease.

At James and James Fulfilment, the cloud based system in our global fulfilment centre means we can scale up in days, not weeks.

Businesses come in different sizes, which is why we built a system that is as happy processing 10 orders a day for one client as it is processing 10,000 for another. 

In addition to our use of modern technology we also have great response handling for those who are after a more traditional approach by phone, post or fax.

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Storage

We only charge by the day, based on the actual volume our clients store. We never pre-allocate storage.

This new approach to storage means we store our clients’ products in the most appropriate location in our fulfilment centre dependent on the product, its size and rate of sale.

Clients can access all the storage they need to the exact millimetre, without any restrictions or additional costs.

Speed

Consumers don’t want to wait for their orders, which is why we ship the same day.

Our integrated fulfilment systems can let consumers know their package is on its way the second it is collected, eliminating 'where is my parcel?' enquiries and reducing strain on our clients’ customer service teams.

Variation

Long gone are the days when you could have any colour you wanted as long as it was black; consumers now expect choice.

Keeping track of 1000s of product lines is a big task, but we make it easy.

Utilising the latest thinking in storage techniques enables us to store more SKUs than ever in our fulfilment centre, and our intelligent reporting means we automatically highlight potential issues to clients.

Branding

A wide range of personalisation options ensures clients' brands stand out. We customise every shipping label and despatch note with clients' own branding as standard.

To discover more about the capabilities of our fulfilment centre and how we're using innovative and efficient ways to answer your outsourced fulfilment needs, contact us today.

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