eFulfilment is specifically the pick, pack and dispatch of eCommerce orders. We built our global eFulfilment service from scratch to meet the needs of the multi-channel online retail industry, offering customers greater choice and convenience. By using and matching the technologies of the internet, we have created unique eFuliflment software that runs in the cloud on the same principles of real-time information as eCommerce websites and online payment processors.
eCommerce shoppers benefit from incredible, integrated and easy-to-use systems which guide them through the process of buying with lots of relevant information and little friction. It’s effortless. By contrast, logistics companies traditionally get the job done through a reliance on staff, paper and desktop computers. In essence, that’s our difference. We have built eFulfilment technology at the same level of sophistication as the very best online sales process, and it runs in the same place as the shops themselves - in the cloud.
By matching the standards and expectations set high by the fulfilment services of Amazon, Magento and Shopify we have created a personalised eFuliflment system that offers a complete real-time view of the entire eFulfilment process. Our clients benefit from:
- Picking, packing and dispatching displayed live online providing confidence and timely customer service.
- Inventory is accurate to the second, preventing waste and lost sales.
- Intelligent reports predict stock-out dates and automatically alert clients while there is still time to react.
- Real time interaction with online stores prevents delays in despatch and disappointed customers.
Logistics has changed dramatically over the past ten years. Once fulfilment houses shipped multiple pallets to stores, now they need to ship single products to individuals. Yet, fulfilment houses attempted to adapt without changing their systems and technology. This was how we identified the need for a new approach to eFulfilment. We believe that one company cannot be expert at many disciplines. This is why we focus on eFulfilment for the multi-channel eCommerce seller. Find out more about our pick and pack service.
Consumers, both B2C and B2B, are becoming more demanding, so a bespoke eFulfilment service is vital for the multi-channel eCommerce retailer. eFulfilment helps create exceptional customer service and client care and is the differentiating factor that gains our clients a competitive advantage.
To talk to a member of the team at James and James Fulfilment about your eFulfilment needs, please contact us