James and James
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Meet Arman

Inside the Revolution

What we do isn’t about us, it’s about you, your brand and your customers. But, if you do want to know a bit more about the people leading the revolution at James and James fulfillment, you can find some of our best and brightest sharing their insights about what they do below.

order fulfilment team

Arman Baroyan

Operations Manager

I joined James and James back in 2015 when operations were still run from Sawston. The job advert caught my eye as it was different. I was intrigued, as not only the job was a perfect fit to me, but also the location would keep me fit, as I could easily cycle there for 12 miles round trip.

Imagine my pleasant surprise when I was invited for an interview and showed around the fulfillment centre, as well as introduced to the team. It all felt like one big family working to fulfill the mutual goal - to deliver "different" e-commerce fulfillment experience to customers. "Different" in terms of efficiency, customer experience and visibility. After seeing all that I definitely did my best to get the job. Now looking back I do not regret my decision and although we have moved to much bigger facilities in Northampton and I had to abandon my bike, I'm still being kept fit by being constantly challenged to look at the processes, solutions and best practises to ensure we never drift from James and James vision to realize the potential!’

Always busy, Arman ensures that the company is running smoothly and that everyone has what they need. Always smiling and ready for the next challenge, Arman has time for everyone and knows what's required to ensure smooth operations.

Meet more of our team

Here at James and James we have a versatile, fantastic team behind our award winning fulfillment service. Here are just a few of the faces that make it all happen. Why not click on them and find out their story?

Cara Benton
Finance Administrator
Aaron Rickard-Smith
HR and Facilities Manager
Phil Kinch
Client Services
Sam Hales
Warehouse Operations Manager


Join the revolution

Thinking about outsourcing your eCommerce fulfilment? Our expert team can help find a package that’s right for you.

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