A James and James team member in the fulfilment centre

Who we’re looking for

At James and James, we don’t just look for people who can do the job. We look for go-getters who challenge the status quo, create change for the better and deliver real results.

That’s because we empower our people to step outside their comfort zone, think big and question the way things are done. It’s what’s made us one of the fastest-growing businesses in the UK.

Does that strike a chord with you? If so, we’d love to hear from you.

See our current vacancies

Our recruitment process

We put as much emphasis on hiring people with the right cultural fit, as we do the right skills and experience. So while we have traditional recruitment routes, we also love to receive applications in unusual ways. If you want to stand out from the crowd and show us how unique you really are, we encourage you to apply in any way you like!

Send us a stand-out application

Our culture code

Our culture code is who we are – it’s our DNA. We’re proud of it and it underpins everything we do.

We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

A steep climb - a metaphor for challenging the status quo
A magic wand - a metaphor for creating solutions

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and  go above and beyond to delight our clients and their customers.  Above all, we make things happen with  a can-do attitude and tireless pursuit of results.

A magic trick - a metaphor for delivering delight
A steep climb - a metaphor for challenging the status quo

We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

A magic wand - a metaphor for creating solutions

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

A magic trick - a metaphor for delivering delight

We deliver

We always work to exceed our promises and  go above and beyond to delight our clients and their customers.  Above all, we make things happen with  a can-do attitude and tireless pursuit of results.

Our people

Being an award-winning eCommerce fulfilment business involves all sorts of roles and teams – from fulfilment centre to finance, sales and marketing to client services, not forgetting tech and HR. But we share and celebrate our successes, however big or small, together.

Maria, Client Services

I enjoy the social side at work – from team lunches to getting to know people from different departments in the canteen. And I like the small details – the fruit, the coffee, the courses. James and James is different – we’re a family, we care about each other.

Darren, Fulfilment Centre

I’ve been out to America to search for a new fulfilment centre. It’s made me feel that I am needed and not just another employee – it was clear that my opinion and expertise do matter. I’ve always been fully supported to grow within the company.

Ramanjeet, one of our team members

Ramanjeet, Sales

It’s easy to approach the company as they are always open to suggestions and new ideas. If you have substance to your ideas and can deliver, they listen. If there is something that can be improved, then they’ll always be willing to try different methods.

Our environment and benefits

Working at James and James is unique and far from stuffy or corporate. We don’t care too much for dusty policies and red tape, or hierarchy and egos either. 

Instead, we put a lot of thought into our environment and how we can get the best out of our people.  We work hard, but we also like a bit of fun and recognise the power of play – from the occasional Nerf Gun battle to after work social events.

In short, it’s never boring at James and James.

The James and James team at one of our seasonal parties
Small business fulfilment - seedlings being nurtured

Development

We develop you with personal developments plans, training and innovation funds, and challenge-create-deliver events throughout the year.

Fun

We have fun with seasonal parties, monthly team lunches, free tea, coffee, fruit and ice cream, and lots and lots of cake.

Wellbeing

We take care of your wellbeing, with flexible hours, an additional day’s holiday for each year served, and generous health and pension plans.

What are you waiting for?

See our current vacancies Send us a stand-out application