Client support

Status updates

All James and James Fulfilment software and services are currently operating normally.

Courier updates

Check our dedicated courier updates page for the latest advice on all shipping services.

Billing queries

Call +44 (0)1604 968 820 and press ‘3’ or complete the form below.

Raise a support ticket

Please raise a support ticket by clicking the button below or calling +44 (0)1604 968 821 or +1 (614) 859-0738. If you have an attachment, we’ll send you instructions on how to share it with us, after you’ve submitted a support ticket.

Raise a ticket