Client support

Status updates

All James and James Fulfilment software and services are currently operating normally.

Courier updates

Check our dedicated courier updates page for the latest advice on all shipping services.

Billing queries

Call +44 (0)1604 968 820 and press ‘3’ or email accounts@jamesandjames.com.

Raise a support ticket

For all non-billing queries, please raise a support ticket by calling +44 (0)1604 968 821 or completing the form below. If you have an attachment, we’ll send you instructions on how to share it with us, after you’ve submitted the form.