European order fulfilment

Want to sell to Europe cost effectively?

Ship to Europe faster and for less from the UK

James and James offers a complete outsourced fulfilment solution to brands in the USA, Asia and Australasia, who are looking to sell into Europe cost effectively, without a physical presence.

The UK and Europe offer online retailers a huge potential market with a population of 742.5 million – more than double that of the USA.

The benefits of our European Fulfilment Service

  • Competitive shipping rates for fulfilment of orders into Europe and the rest of the world
  • No duty for your customers on orders within the EU
  • Faster shipping times at a lower rate due to shorter distances
  • A live online view of the entire order fulfilment process for you and your customers
  • Total order visibility for your customers from order confirmation to delivery

Live reporting

If you’re thousands of miles away from your eCommerce fulfilment provider you need total transparency. James and James offer a live reporting system for total transparency of the entire fulfilment process. All the information and control you need is available 24 hours a day online.

Technology and reliability

We aim to get orders right the first time, every time – making European fulfilment easy. Our international clients can be confident in our ability to pick and pack and despatch orders accurately and quickly.

We employ four checks dictated by our unique warehouse management software to ensure accuracy of 99.999% and integrate with your systems and software to provide a fully automated e-fulfilment service.

Fast cost effective delivery

Due to the scale of our fulfilment operation, you can enjoy very competitive shipping rates. Our UK fulfilment centre provides fast access to Europe by road, rail and some of the world’s largest international airports.

Enhanced end customer experience

For companies based in different time zones to Europe, we offer a unique total order view for the end customer. The moment an order is placed a tracking page is sent to the end customer so they can view the order’s process through the warehouse until dispatch.

Customers can then continue to monitor the order’s progress with tracked carrier services right to their door. This drastically reduces customer service enquiries asking “Where’s my order?” and provides a delightful and unbeatable customer experience.

For more information about our European fulfilment services, contact us.