James and James's New Zealand fulfilment centre in Auckland

Reach customers across Australasia with our fulfilment centre in New Zealand

Run in partnership with New Zealand Post, our Auckland fulfilment centre gives fast access to both domestic and Australasian markets.

  • Hold stock in New Zealand for more rapid despatch
  • Access growing eCommerce markets in Australia, New Zealand and South-East Asia
  • Minimise shipping times and costs, customs charges and delays, delivering a better experience to local customers
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Why use our New Zealand fulfilment centre?

Our Auckland fulfilment centre takes care of everything – from the storage of products, to the pick, pack and despatch of online orders, to the handling of any returns. So you can outsource your order fulfilment to us and focus on other things.

Members of our fulfilment centre team packing parcels as part of our order fulfilment services

Scale up your fulfilment fast

Specifically designed for fast-moving consumer brands and managed by our award-winning order fulfilment software, our fulfilment centre can help you:

  • Handle rapidly increasing order volumes
  • Deliver a better experience for customers
  • Improve your stock control and inventory management

Learn more about our order fulfilment service

Reach customers around the world

This fulfilment centre is part of our wider network, spanning three continents, with more locations coming soon. As such, we can help you:

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping worldwide
  • Optimise your operations with our standardised processes

Learn more about our fulfilment centres

A map of the world showing James and Jame's current and future fulfilment centre locations
A map of the world showing James and Jame's current and future fulfilment centre locations

Reach customers around the world

This fulfilment centre is part of our wider network, spanning three continents, with more locations coming soon. As such, we can help you:

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping worldwide
  • Optimise your operations with our standardised processes

Learn more about our fulfilment centres

A Thunderbirds toy from Anderson Entertainment, fulfilled by James and James

Anderson Entertainment saves 8 hours a week on customer service time

By outsourcing to us, the production company behind Thunderbirds and Captain Scarlet has improved stock control, pick and pack accuracy, and returns handling, leading to a reduction in queries from customers.

“My visit to James and James’s fulfilment centre felt a bit like I was stepping into Thunderbird 2’s hangar, which is strangely appropriate, as they’ve gone on to become our International Rescue.” – Jamie Anderson, Director

Read Anderson Entertainment's success story

Anne Beauty doubles turnover, cuts time spent processing orders by 75%

By setting up a Shopify store and integrating with James and James, Anne Beauty has saved time processing orders, and re-focused on growth.

“I wouldn’t hesitate to recommend James and James. Their level of service, advice and professionalism has been outstanding – it’s taken away many of the issues and risks of scaling our business.” – Shareen Akhtar, Founder

Read Anne Beauty's success story

An Armadillo Merino t-shirt, fulfilled by James and James

Armadillo Merino shoots for the stars

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfilment partner that could deliver on time, every time.

“We’re building an international brand with a reputation for high-performance garments that solve health and wellbeing issues. We see James and James as an important partner in this global marketing strategy.” – Andy Caughey, Co-founder

Read Armadillo Merino's success story

Auteur Limited grows sales and product line

With a focus on design-led, sustainable products, Auteur Limited has “grown massively” with support from James and James, and our off-the-shelf WooCommerce integration.

“What’s great about WooCommerce and James and James is that we get notifications if there’s a problem, meaning we can really stay on top of the orders. We’d 100% recommend it.” – Kirstie Pendry, Marketing Associate

Read Auteur Limited's success story

Luckies london

Luckies of London saves 23 days per year of customer service time

The cool and quirky gift company chose to move its fulfilment to James and James, as its previous provider was struggling to cope with the ever-increasing volume of dispatches.

“We are now confident we are partnered with the right fulfilment provider. We look forward to many more happy customers around the world receiving their orders from James and James.” – Caroline Burman, Retail Manager

Read Luckies of London's success story

An eye shadow palette with the MEMI logo

MEMI – a growing cosmetics brand – competes with global giants

When building a unique vegan makeup brand, MEMI enlisted James and James to manage stock and deliver quickly, even during influencer-driven sales spikes.

"When people buy online, it’s not just the website experience that’s important, it’s how quickly they get the product. James and James offers a fantastic service and we’ve had great reviews from customers.” – Jack Thompson, Co-founder

Read MEMI's success story

OHMME gets a good night’s sleep

The men’s yoga apparel brand has enjoyed accurate, reliable fulfilment with James and James, even when a Dragons’ Den appearance led to a surge in demand.

“What was important to me was to be able to track my packages, see when things were being fulfilled, and at what rate. From this perspective, James and James offers the most reliable possible service.” – Louis d’Origny, Founder

Read OHMME's success story

Protein empire

Protein Empire saves money and grows faster

Protein Empire – an innovative sports nutrition brand – has reduced wastage, improved customer experience and grown 50% month-on-month since working with us.

“James and James Fulfilment provides everything required to run a growing eCommerce business successfully.” – William Evans, Managing Director

Read Protein Empire's success story

Regis eCommerce stock

Regis increases efficiency, accuracy and cost savings

Our technology enables the haircare giant to run its direct-to-consumer business more efficiently, with sales trend data and live stock levels more visible than before.

"The online software and data visibility is second to none and the best on the market.”
– Graham Kay, Project Manager.

Read Regis's success story

Sureflap cat flap

SureFlap achieves 96% customer satisfaction and 68% profit increase

By providing live reporting, order status updates and tracking information, we’ve made a huge difference to the pet doors and accessories retailer.

“James and James’s IT system is intuitive, exceptionally easy to use and the data retrieval is incredibly fast.” – Andy Bank, Commercial Director

Read SureFlap's success story

A model wearing a muscle-fit t-shirt from TAILORED ATHLETE

TAILORED ATHLETE makes big gains stateside

The muscle-fit apparel brand has grown 2,500% year-on-year, with help from our global fulfilment centres and user-friendly software.

“It's made things more efficient. We now work with a supply chain specialist, who uses the James and James system to watch stock on a weekly basis, and tell us what to order and when.” – Harry Simonis, Founder

Read TAILORED ATHLETE's success story

The Literary Gift Company

The Literary Gift Company gains the “brainspace” to double turnover

The Literary Gift Company has solved storage issues, reclaimed valuable time and doubled its turnover in four years, by outsourcing its fulfilment to us.

“There’s no way we could’ve managed the volume of orders we receive at Christmas now. Outsourcing was definitely the right thing to do.” – Dani Hall, Founder

Read The Literary Gift Company's success story

Contact or find our New Zealand fulfilment centre

25 Pukekiwiriki Place, Highbrook,
Auckland 2013,
New Zealand

Contact sales:
sales@jamesandjames.com
+44 (0)1604 968 820

Contact support:
support@jamesandjames.com
+44 (0)1604 968 821

Contact us