Fulfilment

A graph from the Peak Predictions infographic

Peak predictions: 2018’s Black Friday to Christmas shopping trends

Posted on by Luke Nava
In our new infographic, we've mined five years of order fulfilment software data, to uncover the shopping trends that'll shape peak season in 2018. Discover the trends and how you can prepare for them as an online retailer.
Read more
A wall planner above a desk, highlight all of the key shopping days in the retail holiday calendar.

Get ready for 2018’s key shopping days: download your retail holiday calendar

Posted on by Luke Nava
With peak season seeming to get longer every year, we've put together a downloadable wall planner to help you prepare. In this post, download your copy and find out what the key dates of the 2018 retail holiday calendar will be.
Read more
The front cover of the white paper "Plan for Peak Season: Maximising Your Black Friday, Cyber Monday & Christmas Sales"

James and James urges retailers to “Plan for Peak” now with latest white paper

Posted on by Luke Nava
In our new white paper, we highlight how you can maximize your Black Friday, Cyber Monday and Holiday sales. You'll find out this year's key shopping dates, and how you can plan ahead to avoid peak season stress.
Read more
The cover of the white paper 5 Ways Outsourced Fulfilment Can Help Your Growing Business

White paper: 5 ways outsourced fulfilment can help your growing business

Posted on by Luke Nava
In our new white paper, we shed light on the key benefits that growing businesses realise, when they outsource their fulfilment. Learn how it can help you reduce your costs, reclaim your time and delight your customers.
Read more
An online retailer packs a box at home, prior to choosing outsourced fulfilment

Outsourced fulfilment: what is it and is it right for you?

Posted on by Luke Nava
If you've heard of outsourced fulfilment, but aren't sure what it is, this is the post for you. We answer four frequently asked questions, explaining how order fulfilment works and if it's right for you.
Read more
An icon of a bar graph on a blackboard: a metaphor for eCommerce stock control and inventory management

6 reasons stock control is important for eCommerce success

Posted on by Luke Nava
As your online store takes off, your product range sprawls and hundreds of orders flood in, it's time to take your eCommerce stock control and inventory management seriously. Here are six reasons why.
Read more
An icon of a paper aeroplane: a metaphor for eCommerce shipping.

eCommerce shipping strategies: when should you offer free shipping?

Posted on by Luke Nava
Deciding how to charge for shipping is always a dilemma that store owners struggle with. In this post, find out whether free shipping is feasible and profitable for you, and explore other shipping strategies.
Read more
Improve customer experience

Areas to improve your customer service team during peak season

Posted on by James and James
Customer service teams can be put under heavy pressure during peak season. In this post, we show you how to change five areas of your business, to relieve your team's stress and improve your customer service.
Read more
Environmental protection

How to make your packaging more eco-friendly

Posted on by James and James
Consumers are increasingly eco-aware, so it's important to consider environmental impact when choosing your products and packaging that they're shipped in. In this post, we outline the key factors to consider.
Read more
An example of a stock keeping unit (SKU), containing brand, product, size and colour

What is a SKU? Everything you need to know about stocking keeping units

Posted on by James and James
SKU (pronounced "skew") stands for stock keeping unit. Every SKU represents an individual product and is made up of a unique set of characters. In this post, we give you the lowdown on what SKUs are and how you can use them in you eCommerce business.
Read more
Success of products

4 things to consider when measuring the success of your products

Posted on by James and James
Different variables of a product can determine just how successful it will be on the online market. It's important to consider every factor. In this post, we show you how to do just that, turning every product into a success.
Read more
Successful eCommerce businesses

How successful eCommerce businesses cope with (and reduce) returns

Posted on by James and James
How do the best online retailers ensure their returns process is exceptional, and provide excellent customer service even when the volume is high? In this post, we uncover their secrets and show you how to replicate their success.
Read more