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Outsourcing fulfilment is a big step, especially if you’ve never done it. It’s not uncommon for brands to put it off, content to muddle through until things become unmanageable. Unfortunately, by the time things get that far, you’ll likely have…

Originally Published: 29 August 2023Last Updated: 30 July 2024 TikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here are some stats that illustrate why eCom brands should be using TikTok…

Weightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights quicker and easier than ever before.

In today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed by rigorous research and development.

Our Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion, and plenty more besides. A brand new spin on the James and James formula!

Our Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful discussion on how businesses can combine offline and online marketing strategies to greatly improve the customer experience.

On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a tour of our fulfilment centre.

Whether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings of self-doubt at various stages throughout your journey.

Here at James and James, we love to celebrate success stories.

eCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling, they’re probably thinking about working or planning their next trip.

Simon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face when trying to grow your eCommerce business internationally.

Sustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and can even damage a brand’s reputation if the customer isn’t educated on the matter.

In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.

James met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.

Our founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists, custom packaging wizards, digital marketing gurus, and many more, to learn and share practical tips on how to grow your business.

Tala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.

Husband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold in more than 70 countries around the world.

If you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.

We’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of any size to capitalise on the event if they kept their customers happy and coped well with the spike in sales.

Global Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world, especially those who face barriers to launching their own businesses.

Whilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak, to catastrophise and panic is as useful as making a brew in a chocolate teapot.

Black Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.

As seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first, best-selling book ‘Radiant’ in 2017. From there, she launched Radiant retreats, meal box deliveries, and her very own skincare range.

You never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that play a huge role in inspiring the entrepreneurs of tomorrow.

Meet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills (the pandemic slowed that a little, but he does have a holiday to Disney World® booked…)

Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will consumer patience last?

The opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a strong standing within your market.

Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around rules and regulations) and many options to weigh up.

Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house? 

While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that it’s not for everyone.

Online demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.

In this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what he believes to be the key drivers for the Cannabidiol (CBD) and food supplements today.

Lisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.

Lisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online community, just like they have, particularly on Instagram.

for the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.

Authors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept of consumers seeking enjoyable brand experiences over products.

Wild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr. Jeremy Creighton. The pair have built strong reputations in leading global corporations and growing critically acclaimed brands.

Bare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive hardware. This platform is currently manifested through consumer-facing products and a select number of projects with industry partners.

In a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there is a need for brands and businesses to be more transparent about the sustainability of their products.

For many of us, working from home has become our new reality. It’s always been a hot topic for HR profs, with widespread debates around productivity levels, inclusiveness, and lack of collaboration.

It was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.

Dragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin conditions when she was in her teens.

Starting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics. Through the creation of game-changing products and sharing cutting-edge techniques, this brand is empowering Make-up Artists (MUAs) all over the globe.

Aged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland. This was at a time when the country’s immigration policies changed, resulting in a wave of immigrants starting a new life in Ireland – but Black hairstylists were hard to come by.

In a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to be wrong at any point in time, and when corrected, sales are uplifted by 6-8%.

PJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales on online marketplaces, such as Amazon and eBay, were the fastest-growing of all retail outlets, which led them to create an opportunity for brands.

For decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this obligation ends.

Having gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of omega-3 and the negative impact deficiencies can have on women’s mental health.

If you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy preparing for Black Friday/Cyber Monday (BFCM).

Brace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours have changed as COVID-19 dominates our ‘new world’ (or, buzzword alert – ‘new normal’).

With everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak. One thing’s for sure though, agility will be key.

Inspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump rope brand has reached great heights, particularly during the Coronavirus lockdown, with consumers looking to increase their fitness from the comfort of their own homes.

In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing 22% versus previous year and representing 12% of all luxury sales’.

70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s fairly simple to set-up the commercial aspects of selling online to US consumers, handling the logistics is a bigger challenge.

Your online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every day, but – have you got a firm handle on your stock control and inventory management?

Heard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?