Resources
eCommerce Insights
Peak 2024: Our Most Frequently Asked Questions
News
20 November 2024
How We Nail PeakAs we edge closer to Peak, we caught up with our Head of UK Operations, Stuart Runchman, to ask him…
International
8 November 2024
Expanding to the EU Market: Order Fulfilment & Shipping for UK BusinessesThe European Union (EU) has always been a fantastic market for UK businesses, and in 2024, it’s more exciting than…
News
30 October 2024
J&J Global Fulfilment Celebrates 30 Million Order MilestoneJ&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has proudly announced the achievement of a major milestone – successfully fulfilling…
News
28 October 2024
J&J Global Fulfilment Achieves Outstanding Employee Survey ResultsJ&J® Global Fulfilment, a leading eCommerce fulfilment specialist, has announced the results of its latest employee survey, which showcases overwhelmingly…
International
22 October 2024
Expanding to the US Market: A Guide to Order Fulfilment and Shipping for UK BusinessesFor UK businesses looking to expand their eCommerce operations internationally, the United States presents an enticing opportunity. With a population…
Scale Up
17 October 2024
The Importance of Cyber Week for eCommerce BrandsCyber Week is the single most lucrative time of the year for eCommerce brands. The condensed shopping period, combined with…
News
16 October 2024
Fulfilment Centre Quarterly Round-Up – Q2 2024Welcome to J&J’s Q2 Quarterly Round-Up, where we’re reflecting on the months of July, August, and September. This is the…
Scale Up
30 September 2024
6 Signs You Shouldn’t Outsource Fulfilment (Yet)While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that…
News
26 September 2024
How the Proposed US De Minimis Threshold Changes Could Impact YouIn recent weeks, the US government has announced plans to change the $800 ‘de minimis’ limit. As it stands, imported…
eCommerce Insights
20 September 2024
Amazon Fulfilment: Why eCommerce Brands Are Switching to Dedicated 3PL ServicesAmazon set the benchmark for the speed and efficiency people demand from eCommerce fulfilment today. This is largely driven by…
eCommerce Insights
4 September 2024
Your Complete Guide to Shopify Order Fulfilment ServicesTen to twenty years ago, reliable next-day delivery was a luxury. It was typically only available as a paid add-on…
Scale Up
28 August 2024
7 Signs It’s Time to Outsource FulfilmentOutsourcing fulfilment is a big step, especially if you’ve never done it. It’s not uncommon for brands to put it…
eCommerce Insights
6 August 2024
Peak 2024: Our Most Frequently Asked QuestionsWith Peak 2024 on the horizon, we’re getting a lot of questions from both existing clients and other eCommerce brands…
eCommerce Insights
6 August 2024
Your Peak 2024 Checklist: 11 Things To Do Before PeakPeak is coming around fast! That means it’s time to start preparing for a successful Black Friday through to Christmas…
In the Press
11 July 2024
J&J Global Fulfilment Expand into CanadaJ&J Global Fulfilment is continuing with its global expansion programme by launching a brand-new fulfilment centre location in Toronto, Canada.
News
10 July 2024
Fulfilment Centre Quarterly Round-Up – Q1 2024Welcome to J&J’s Q1 Quarterly Round-Up. Each quarter, we’ll be taking you behind the scenes of our UK fulfilment centre,…
eCommerce Insights
21 June 2024
3PL vs. In-House Logistics: Making the Right Choice for Your BusinessIn logistics, choosing the right warehousing solution is crucial for your eCommerce business. Efficient warehousing in supply chain management ensures…
Operational Excellence
17 June 2024
Supply Chain Mapping: Benefits, Strategies & FAQsSupply chain mapping is a process that allows your company to get a comprehensive view of the entire supply chain….
eCommerce Insights
14 June 2024
Contract Logistics vs 3PL: Understanding 3 Key DifferencesChoosing between contract logistics and third-party logistics (3PL) can greatly impact your business operations. While both options help manage parts…
Inventory Management
14 June 2024
Economic Order Quantity (EOQ): Definition + FormulaAn important part of running a business effectively is ensuring that you are getting the most value out of your…
Operational Excellence
12 June 2024
An Ultimate Guide for Inbound & Outbound LogisticsIn the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you…
Software Updates
10 June 2024
B2B Upgrade: Stock PoolsOver the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™….
Scale Up
7 June 2024
What is a SKU Number: The Essential Guide for Retail ManagementHeard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?
Inventory Management
26 May 2024
Multi-Echelon Inventory Optimisation: Strategies for Efficient Stock ManagementOptimizing inventory levels throughout the supply chain is a critical strategy in modern supply chain management, going beyond simply maintaining…
eCommerce Insights
25 May 2024
3PL vs 4PL — What’s the Difference?Choosing the right fulfilment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity….
Technology
24 May 2024
eCommerce Software — Everything You Need to KnowIf there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce…
Inventory Management
20 May 2024
What is Stock Control?Proper stock control lies at the heart of effective inventory management and is crucial for maintaining a streamlined business model….
Inventory Management
17 May 2024
What is Consignment Inventory: A Guide to Boost Your Business EfficiencyConsignment inventory is a unique method of managing stock. Suppliers provide goods to retailers without transferring ownership until those goods…
Inventory Management
13 May 2024
Three Inventory Valuation Methods & Their BenefitsPainting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot…
Shipping
10 May 2024
Royal Mail Parcel Sizes: Your Complete Guide to Dimensions & PricingWhen sending a parcel with Royal Mail, understanding the various parcel sizes is essential for ensuring your items are delivered…
Operational Excellence
6 May 2024
The Importance of the First-Mile Sorting Centre & First-Mile DeliveryThere are many cogs that make up the supply chain process. Some areas that are less discussed include the first-mile…
Technology
22 April 2024
What Is a Perpetual Inventory System?Managing inventories correctly is a big part of running an eCommerce business. You need to strike a balance between making…
Operational Excellence
15 April 2024
Distribution Logistics: Definition, Guide & ChallengesEvery business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into…
Inventory Management
12 April 2024
7 Techniques for eCommerce Inventory ManagementeCommerce inventory management ensures that your stock levels are maintained at a balance that meets customer demand while maximising cash…
Technology
5 April 2024
What is Omnichannel Fulfilment?It can feel like there are endless possibilities when it comes to selling online, with dozens upon dozens of channels…
Shipping
25 March 2024
What is Discreet Shipping?By selecting discreet shipping at checkout, customers are able to ensure that nobody can guess what’s inside, thanks to plain,…
International
18 March 2024
How to Ship From the US to the UKIf you’re based in the US and are considering expanding into new territories, the UK could be a great option…
International
18 March 2024
Expanding Into Canada: What You Need to KnowIn a few short weeks, we’ll be officially cutting the ribbon on our brand new Canadian fulfilment centre. It’s an…
Technology
16 March 2024
Understanding Automated Inventory Management SystemsIn the fast-paced world of eCommerce, having a robust automated inventory management system is key to staying ahead of the…
Shipping
5 March 2024
What is expedited shippingToday, consumers expect their orders to arrive fast. Next-day delivery has become the norm for a lot of people, and…
Inventory Management
29 February 2024
The importance and benefits of demand planningIn the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever…
Technology
23 February 2024
A Guide to Warehouse Inventory Management in 2024Warehouse inventory management When starting out For new eCommerce businesses, managing inventory is fairly straightforward if you’re starting small. But,…
eCommerce Insights
19 February 2024
How to improve your eCommerce customer serviceeCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and…
International
14 February 2024
Localising your brand for international growthIn 2014, the global eCommerce market was worth $1.3 trillion. Fast-forward to today, and it’s grown to $6.9 trillion, a…
eCommerce Insights
12 February 2024
What Are Logistics Services?Logistics services are the backbone of global trade, enabling the efficient flow of goods from producers to consumers. These services…
Operational Excellence
12 February 2024
Which eCommerce KPIs should I be prioritising?It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth…
Shipping
6 February 2024
How to ship golf clubs: ensuring safe and secure deliveryAs a sport, millions of consumers enjoy teeing off on the golf course, making it an ideal income source for…
Shipping
5 February 2024
How long does international shipping take?For any online retailer who is shipping internationally, it’s important to know how long shipping will take for each destination…
International
29 January 2024
eCommerce International Shipping: What To ConsiderExpanding your eCommerce business to serve a global audience offers a wealth of opportunities along with a set of challenges…
eCommerce Insights
29 January 2024
What Is Multi Channel Retailing?When it comes to retail, there's no one-size-fits-all approach. However, in order to reach the biggest audience and make the…
eCommerce Insights
18 January 2024
The true costs of inefficient fulfilmentIt’s no secret that inefficient fulfilment operations cost businesses a lot of money. But it’s not just money. Any eCommerce…
In the Press
16 January 2024
James and James Fulfilment Celebrate 25 Million Orders FulfilledJames and James reach a new milestone, topping off a record-breaking season of peak trading. On 10th January 2024, James…
Inventory Management
15 January 2024
How To Calculate Ending InventoryCalculating ending inventory is a critical component for any business dealing with physical products. It’s the value of goods that…
Operational Excellence
15 January 2024
What is eCommerce logistics?eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer….
eCommerce Insights
9 January 2024
What Is Order Fulfilment: Understanding the Basics of eCommerce LogisticsIn the fast-paced world of eCommerce, ‘What is order fulfilment?‘ is a question at the heart of customer satisfaction and…
Operational Excellence
8 January 2024
How to increase Customer Lifetime ValueAcquiring new customers costs time and money. Whether you’re running online ads, paying a marketing agency, creating email campaigns or…
Inventory Management
5 January 2024
Why Inventory Management Is ImportantStruggling with stock imbalances and inflated costs? Effective inventory management is the unsung hero in streamlining your business’s operations and…
Technology
13 December 2023
What Is Supply Chain Technology?A supply chain is a network of people and organisations working together to ensure that goods are delivered to where…
News
12 December 2023
Inside James and James’ record-breaking PeakAnd in the blink of an eye, another Peak has come and gone! We wanted to take a moment to…
eCommerce Insights
8 December 2023
Level up your SEO: eCommerce SEO best practicesSEO (search engine optimisation) is a key pillar of many successful eCommerce businesses’ digital marketing strategy. By designing, structuring, and…
eCommerce Insights
1 December 2023
9 Ecommerce Tools Your Business Needs to SucceedTo get started and thrive in the eCommerce world, you’re going to need some tools. In the same way a…
Inventory Management
28 November 2023
A guide to successful returns managementAs an eCommerce business, it’s only natural that a customer may want to return a product to you. There are…
Inventory Management
8 November 2023
What is dead stock?It’s not uncommon for the number of SKUs a business sells to grow as the business does. When this happens,…
Inventory Management
3 November 2023
How to Calculate Your Inventory CostsFor eCommerce businesses operating with large amounts of inventory, inventory costs account for a significant portion of their overheads. In…
Inventory Management
18 October 2023
What does FIFO stand for? (FIFO meaning)Welcome to a deep dive into one of the most straightforward yet impactful inventory management strategies: the FIFO method. Whether…
News
12 October 2023
We’re ready for Peak, are you?We’re just a few weeks away from the busiest time of the year for eCommerce businesses across the world. Peak…
Inventory Management
9 October 2023
Why Your Business Needs Safety Stock (And How to Calculate It)It’s pretty common for brands to run out of stock. However, stockouts can do quite a bit of damage to…
Shipping
5 October 2023
Free Carrier (FCA) Incoterms ExplainedIncoterms are a globally recognised set of commercial terms that are put forward by the International Chamber of Commerce (ICC)….
International
18 September 2023
Shipping to Australia from UK for eCommerce BusinessesThe eCommerce landscape is evolving rapidly, and for UK businesses eyeing global expansion, Australia stands out as a prime destination….
Inventory Management
8 September 2023
What is inventory management?For businesses that deal with the sale of physical goods, inventory management is one of the most important skills to…
Scale Up
29 August 2023
Why your eCommerce brand should be on TikTok ShopTikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here are…
Technology
17 August 2023
How to set up (and succeed on) TikTok ShopWith TikTok users on track to spend a record $20 billion on TikTok Shop this year, eCommerce brands that aren’t…
News
11 August 2023
James and James launch TikTop Shop IntegrationOur official TikTok integration is now live! We’re pleased to share that we’ve built an out-of-the-box TikTok Shop integration, making…
Scale Up
8 August 2023
Karta Bottle: Brand SpotlightWeightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights…
News
2 August 2023
It’s official: J&J Australia is now open for business!It’s been a long time coming, but we’re delighted to announce that our brand new Australian fulfilment centre is now…
Operational Excellence
11 July 2023
Advantages of Third-Party LogisticsThird-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, the benefits…
eCommerce Insights
5 July 2023
How is B2B eCommerce different from B2C?B2B (business-to-business) eCommerce is the process of buying and selling goods between two businesses. It’s the electronic sale of goods…
News
29 June 2023
Introducing our new Automated Parcel Sorter!We’re thrilled to announce that we’ve recently installed a new piece of infrastructure at our Northampton site, an Automated Parcel…
Shipping
22 June 2023
How to generate a return labelReturns happen all the time. Sometimes an item isn’t quite what the customer expected, and other times the pair of…
eCommerce Insights
22 June 2023
What Is a Fulfilment Centre?Fulfilment centres are the backbone of contemporary eCommerce and logistics. Therefore businesses must strive to understand the distinction between fulfilment…
Operational Excellence
5 June 2023
Unleashing agility: how an agile supply chain fuels eCommerce successWhat is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to…
Technology
30 May 2023
How to Choose 3PL Software: Key Factors to ConsiderAre you ready to unlock the potential of your business and take your supply chain operations to the next level?…
eCommerce Insights
17 May 2023
The greatest benefits (and challenges) of running a D2C businessWhat is D2C eCommerce? D2C (direct-to-consumer) eCommerce is an online business model in which a business sells their products directly…
Inventory Management
12 May 2023
What Is My Inventory Turnover Ratio & What Does It Mean?Inventory turnover ratio is an important metric to track for any retail business, whether you’re a traditional brick-and-mortar store or…
Scale Up
4 May 2023
Rule 28 Clothing: Brand SpotlightIn today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed…
Operational Excellence
3 May 2023
Warehouse Logistics: Importance, Challenges & Tips to ImproveDefinition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfilment, inventory management, health and…
Inventory Management
5 April 2023
Backorder Meaning: What are backorders and how can I avoid them?We’ve all been there. A product you just need to have right now, but it’s on a backorder. It’s frustrating,…
eCommerce Insights
31 March 2023
The Future of eCommerce: 2024 & BeyondIn the last decade, the eCommerce industry has grown exponentially. In 2014, eCommerce sales amounted to approximately 1.3trillion USD worldwide….
Technology
29 March 2023
Google Analytics 4 Migration: Act NowThere are big changes on the horizon for Google Analytics. From July 2023, your existing Google Analytics platform (AKA Universal…
Scale Up
17 March 2023
A Conversation with Whites BeaconsfieldOur Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion,…
Technology
10 March 2023
Best eCommerce Platforms (UK): 2024 EditionWe’ve got good news and bad news. The good news is that it’s never been easier to start your own…
eCommerce Insights
6 March 2023
A guide to taking the best eCommerce photographyWhen selling online, photographs can be powerful. There’s nothing quite like a photograph to showcase your product, catch some eyes,…
Scale Up
2 March 2023
A talk with Adam ProsserOur Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful…
Software Updates
1 March 2023
Software spotlight: March updateAs our technology continues to evolve, we thought we’d give you a quick update to some efficiency and quality of…
eCommerce Insights
24 February 2023
Warehouse Vs Distribution Centre – An OverviewOne of the earliest decisions to make as an eCommerce business owner is where to store your inventory. At the…
Scale Up
23 February 2023
Watch back: Scale Up Event 21 February 2024On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a…
Operational Excellence
15 February 2023
How Can I Improve My Last Mile Delivery Process?As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the…
Operational Excellence
14 February 2023
A Guide to Reverse LogisticsWhen businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the…
Shipping
13 February 2023
A guide to flat-rate shippingShipping costs can be a bit of a headache for eCommerce businesses, but opting to use flat-rate shipping can help…
eCommerce Insights
6 February 2023
Exploring the 3PL Meaning & BenefitsWhat is a 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfilment, transportation, and other…
eCommerce Insights
26 January 2023
The Best Entrepreneur Books for Running a Successful BusinessAre you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and…
News
26 January 2023
James and James reach a major milestone: 20 million orders fulfilled!What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders…
eCommerce Insights
20 January 2023
How to develop a growth mindsetGrowth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions….
Scale Up
16 January 2023
5 Steps to Overcoming Imposter Syndrome as an eCommerce EntrepreneurWhether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings…
Scale Up
9 January 2023
5 eCommerce businesses that built everything from nothingHere at James and James, we love to celebrate success stories.
Scale Up
3 January 2023
6 Inspiring Podcasts for eCommerce EntrepreneurseCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling,…
News
5 December 2022
Back Friday and Cyber Monday at J&J… in numbersDespite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is…
Operational Excellence
28 November 2022
What is dunnage? Meaning, types, and moreWhen we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it…
Inventory Management
22 November 2022
Product Sourcing: What, How & BenefitsFor eCommerce businesses, products are their bread and butter. While good products aren’t all you need to succeed (enter customer…
Operational Excellence
16 November 2022
Logistics Planning: What Is It and Why Is It Important?Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one…
Technology
8 November 2022
Improving your inventory health with ControlPortGauging the inventory health of your business is an important aspect of inventory management. In reality, it can be difficult…
eCommerce Insights
2 November 2022
Fulfilment house due diligence scheme: who must apply and what you’ll needIf you’re a fulfilment provider – whether you’re just starting out or you’ve been in the business for a while…
Software Updates
28 October 2022
ControlPort: What are insights, and why are they important?There’s a lot of data about your business packed into ControlPort. While having access to the data is useful for…
eCommerce Insights
27 October 2022
How is inventory managed for consumer electronics fulfilment?If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of…
News
17 October 2022
Wholesale orders and manual order improvementsOur wholesale orders update is live, and we’re super excited for you to see the improvements! We’ve made the process…
News
14 October 2022
An award, a talk, and a beanstalkFrom scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you…
Shipping
14 October 2022
Should you buy shipping insurance?When you’re shipping high value items or large quantities of goods, you’ll naturally want to be protected if things go…
Software Updates
3 October 2022
Software spotlight: September roadmap updateHere at James and James, there’s been a lot going on over the last few months. We’ve rolled out a…
eCommerce Insights
20 September 2022
What Is Subscription Commerce?It seems as though you can’t scroll through Instagram or watch a YouTube video today without seeing an advert for…
Inventory Management
26 August 2022
Stockout Costs: How Stockouts Can Impact Your BusinessAs a customer, there’s nothing worse than being super excited about a product only to find that it’s out of…
Scale Up
2 August 2022
In conversation with AVASKSimon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face…
Inventory Management
23 July 2022
Inventory Position Guide – Why Inventory Positioning MattersInventory positioning refers to the physical location inventory occupies within the warehouse and the wider supply chain. Part of any…
Inventory Management
15 July 2022
How to Calculate Reorder Level: A Step-By-Step GuideHolding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business…
Software Updates
5 July 2022
Software spotlight: August roadmap updateIn the first of what will now be a regular update on our roadmap, here is a honking binder full…
Software Updates
24 June 2022
New Feature: Enhanced Fraud Control For ShopifyAt James and James, we continuously ask our clients for feedback so we can create a platform that works even…
News
23 June 2022
James and James recognised by FEBE as one of the fastest growing founder-led companies in the UKWe’re thrilled to announce that we’ve been recognised by FEBE as one of the fastest growing founder-led companies in the…
Shipping
26 May 2022
A Guide to Crafting a Great Shipping Policy: Templates and ExamplesHere, we take a look at the importance of a good shipping policy, what to include, and how to write…
Software Updates
17 May 2022
Coming Soon: New & Improved Wholesale OrdersAt James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we…
Shipping
12 May 2022
What is DDP?Understanding Delivered Duty Paid (DDP) is essential for any business considering trading internationally. DDP is a popular shipping method for…
Scale Up
28 April 2022
Talking eco-friendly packaging with TALASustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and…
Scale Up
20 April 2022
In conversation with SightMillIn the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.
Scale Up
19 April 2022
In conversation with Macfarlane PackagingJames met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.
Scale Up
13 April 2022
In conversation with Neo PROur founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists,…
Scale Up
6 April 2022
Disrupting the activewear industry: TALATala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.
News
1 April 2022
Meta-delivery – the future of unboxingJames and James Fulfilment is considering how it can work with metaverse platforms such as Decentraland in providing a virtual…
Inventory Management
3 March 2022
What Does MOQ Mean?Minimum order quantity is a requirement from some manufacturers for the minimum number of orders to be purchased at one…
Shipping
3 March 2022
DDP vs DAP ShippingDelivery Duty Paid (DDP) shipping is where the seller takes all responsibility for fees and risks of shipping goods until…
In the Press
3 March 2022
The Financial Times names James and James as one of Europe’s fastest growing companiesWe’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies…
Scale Up
4 February 2022
Twenty five years of Bambino MioHusband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold…
News
21 January 2022
Celebrating our Employer of the Year awardWe are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021….
Scale Up
5 January 2022
19 questions you need to ask when choosing your fulfilment centreIf you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.
Scale Up
9 December 2021
Black Friday in numbersWe’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of…
Scale Up
16 November 2021
Entrepreneurs Week: Losses, learnings and leaps of faithGlobal Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world,…
Scale Up
16 November 2021
Stocktake: How To Do Them AccuratelyIn a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to…
Scale Up
25 October 2021
10 Order Fulfilment Tips to Handle Peak Season SalesWhilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak,…
In the Press
20 October 2021
James and James appoints Emma Dempsey as Chief Executive OfficerAfter a period of sustained growth, and as it considers greater international expansion plans, James and James announces Emma Dempsey…
In the Press
20 October 2021
James and James announces its partnership with international payments company, WorldFirst to offer dedicated fulfillment and payment services, and exclusive…
News
15 September 2021
James and James @ IRX eDX 2021James and James is exhibiting at this year's must-attend IRX/eDX 2021 which returns to the NEC, Birmingham, Wednesday 13 and…
Scale Up
18 August 2021
Choose to win Black FridayBlack Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.
Scale Up
9 August 2021
Webinar: From Dragons’ Den to a multi-channel brandAs seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first,…
In the Press
29 July 2021
Prohibitive Brexit-related trade problems solved by new EU fulfilment centreContinued growth by James and James Fulfilment has resulted in expanding its UK operations and business model into Europe (EU)…
Scale Up
22 July 2021
Dotty about dungarees the world overIt was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.
Scale Up
21 July 2021
The power of the founder storyYou never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that…
In the Press
5 July 2021
eCommerce growth drives expansion for James and James FulfilmentIn 2021, James and James Fulfillment hires 92 new staff, expands operations into its new Northampton-based fulfillment center and continues…
Scale Up
5 July 2021
Fifteen years of Raspberry Pi: The ‘tiny’ idea that came into fruitionMeet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills…
News
14 June 2021
Modern Retail feature: more than delivering the goodsJames and James features in Modern Retail's Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on…
Scale Up
11 June 2021
The future of eCommerce – it’s in your handsLong queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to…
Scale Up
9 June 2021
Order Fulfilment Powers Global GrowthThe opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a…
News
1 June 2021
Q&A feature: The Times ‘Future of eCommerce’ 2021What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James…
News
4 May 2021
DC Thomson selects James and James for eCommerce fulfilmentDC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced…
News
29 April 2021
Scale internationally with on demand currency accountsA boom in businesses trading on digital marketplaces has underscored the need for local currency accounts, but what do companies…
Scale Up
16 April 2021
Pros and pitfalls of Fulfilled by Amazon (FBA)Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around…
News
12 April 2021
Taking to the high street: long-lost friend or foe?Our clocks have been adjusted to British Summer Time, Government guidelines are easing off – and the high street has…
Scale Up
15 March 2021
How much does outsourced fulfilment really cost?Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house?
Scale Up
12 March 2021
6 Signs You Shouldn’t Outsource Fulfilment (Yet)While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that…
Scale Up
9 March 2021
3 ways to keep the CX intact while scaling your businessOnline demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.
Scale Up
4 March 2021
Meet the Mac TwinsLisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.
Scale Up
4 March 2021
Customer care comes firstIn this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what…
Scale Up
3 March 2021
How to create a loyal Instagram communityLisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online…
Scale Up
1 March 2021
The boutique supplement store that started as a personal promisefor the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.
Scale Up
18 February 2021
Tapping into the Transformation EconomyAuthors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept…
Scale Up
17 February 2021
Behind the CBD oil business: Wild by NatureWild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr….
Scale Up
29 January 2021
Fusing technology with ‘paint by electricity’ creativityBare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive…
Scale Up
22 January 2021
Time for transparencyIn a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there…
Scale Up
1 January 2021
Selling Online to the USA: A Five-Step Guide to Setting up US Fulfilment70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s…
Scale Up
21 December 2020
Honing in on Home ComfortsFor many of us, working from home has become our new reality. It’s always been a hot topic for HR…
Scale Up
21 December 2020
Chemo drug advice changed everything for Hanna SillitoeDragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin…
Scale Up
7 December 2020
Tina Davies makes a lasting impressionStarting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics….
News
3 December 2020
James and James Fulfilment joins the Fast Track 100 for the second timeJames and James Fulfilment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated…
Scale Up
19 November 2020
A roller coaster year for The RenaturalAged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland….
Scale Up
2 November 2020
From rucksacks to riches and Sunday Times FT statusPJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales…
Scale Up
29 October 2020
Brexit and product liability law: What online retailers need to knowFor decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this…
News
20 October 2020
James and James Fulfilment to recruit 140 people by Christmas, as new building goes liveWith eCommerce demand remaining high, James and James is set to continue its 2020 hiring spree, creating 125 seasonal and…
Scale Up
8 October 2020
A Business Idea Inspired by Mental Health StrugglesHaving gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of…
Scale Up
25 September 2020
8-point checklist to peak successIf you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy…
Scale Up
26 August 2020
Planning for Peak, Black Friday and every eventualityBrace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours…
Scale Up
26 August 2020
Why 2020 is the year for agile online brandsWith everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak….
Scale Up
11 August 2020
Dope Ropes co-founder takes a leap of faithInspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump…
Scale Up
10 August 2020
What should luxury eCommerce brands look for in a fulfilment partner?In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing…
News
16 July 2020
Independent retailers to offer ASOS-like returns experience with James and JamesSmaller brands can now offer consumers best-in-class returns via James and James, including prepaid postage, access to 12,500 drop-off locations…
News
11 June 2020
James and James migrates fulfilment software to AWS to support global scale-upJames and James has migrated its ControlPort order fulfilment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability….
News
26 May 2020
James and James Fulfilment accelerates growth with Liberty 196 moveJames and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis…
In the Press
21 April 2020
James and James wins second Queen’s Award, this time for International TradeJames and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase…
In the Press
16 March 2020
James and James secures £11m private equity investment from LDCJames and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group. It…
Scale Up
5 February 2020
6 reasons stock control is important for eCommerce successYour online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every…
eCommerce Insights
11 July 2019
Fulfilment Houses vs Fulfilment CentresWhat’s the difference? Our clients – online retailers – are able to deliver goods to customers worldwide and offer next-day delivery to…
eCommerce Insights
20 May 2019
What is a fulfilment company?A fulfilment company is an organisation that processes the receipt, packing, delivery and return of customer orders for businesses. Fulfilment…
News
1 March 2019
James and James joins the FT1000 for the second year runningJames and James has been ranked #736 on the FT1000 – the Financial Times’ list of Europe’s fastest-growing companies –…
In the Press
20 February 2019
The Parliamentary Review features James and James as “best practice”The Parliamentary Review – an annual review of industry best practice, authored by ministers, business leaders and top journalists –…
News
30 November 2018
Fast Track 100 ranks James and James among UK’s fastest-growing companiesJames and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published…
News
23 March 2017
James and James recognised as one of Inc. Magazine’s fastest-growing European companiesInc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – a prestigious ranking of Europe's…
News
21 April 2016
James and James awarded Queen’s Award for EnterpriseJames and James has been awarded the Queen's Award for Enterprise in the field of Innovation, which is considered to…