Scale Up
17 October 2024
The Importance of Cyber Week for eCommerce Brands
Cyber Week is the single most lucrative time of the year for eCommerce brands. The condensed shopping period, combined with widespread consumer demand for deals, generates a massive surge in sales that can account for a significant portion of annual...
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Scale Up
30 September 2024
6 Signs You Shouldn’t Outsource Fulfilment (Yet)
While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that it’s not for everyone. Deciding to outsource fulfilment to a third party isn’t a light one. It’s a big investment....
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Scale Up
28 August 2024
7 Signs It’s Time to Outsource Fulfilment
Outsourcing fulfilment is a big step, especially if you’ve never done it. It’s not uncommon for brands to put it off, content to muddle through until things become unmanageable. Unfortunately, by the time things get that far, you’ll likely have...
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Scale Up
29 August 2023
Why your eCommerce brand should be on TikTok Shop
TikTok Shop is taking the world by storm! TikTok Shop is on track for some pretty incredible growth. Here are some stats that illustrate why eCom brands should be using TikTok Shop in their omnichannel strategy. $20billion GMV target – TikTok...
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Scale Up
8 August 2023
Karta Bottle: Brand Spotlight
Weightlifters and Gym-goers Rejoice! Karta Bottle sells highly durable barbell jack water bottles that help weightlifters safely change their weights quicker and easier than ever before.
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Scale Up
4 May 2023
Rule 28 Clothing: Brand Spotlight
In today’s Scale up story, we’re exploring the history of Rule 28, a high performance cycling apparel brand that’s backed by rigorous research and development.
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Scale Up
17 March 2023
A Conversation with Whites Beaconsfield
Our Founder, James Hyde, sat down with the COO of Whites Beaconsfield, James Pryor, to discuss viral TikToks, international expansion, and plenty more besides. A brand new spin on the James and James formula!
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Scale Up
2 March 2023
A talk with Adam Prosser
Our Founder, James Hyde, recently sat down with Adam Prosser, Founder of Active Internet Marketing and Maximist, for an insightful discussion on how businesses can combine offline and online marketing strategies to greatly improve the customer experience.
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Scale Up
23 February 2023
Watch back: Scale Up Event 21 February 2024
On 21 February 2023, faces new and old joined us at our Northampton HQ for two talks, networking, and a tour of our fulfilment centre.
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Scale Up
16 January 2023
5 Steps to Overcoming Imposter Syndrome as an eCommerce Entrepreneur
Whether you’re just starting out as an entrepreneur or you’ve already had a wealth of success, you’ve probably experienced feelings of self-doubt at various stages throughout your journey.
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Scale Up
9 January 2023
5 eCommerce businesses that built everything from nothing
Here at James and James, we love to celebrate success stories.
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Scale Up
3 January 2023
6 Inspiring Podcasts for eCommerce Entrepreneurs
eCommerce business owners work a lot. And when they’re not working, they’re travelling. And when they’re not working or travelling, they’re probably thinking about working or planning their next trip.
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Scale Up
2 August 2022
In conversation with AVASK
Simon met with Jacob from AVASK to shed some light on the many tax and accounting challenges that you’ll face when trying to grow your eCommerce business internationally.
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Scale Up
28 April 2022
Talking eco-friendly packaging with TALA
Sustainability is a tricky topic to get right. Sometimes the most eco-friendly packaging option is not an obvious choice, and can even damage a brand’s reputation if the customer isn’t educated on the matter.
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Scale Up
20 April 2022
In conversation with SightMill
In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.
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Scale Up
19 April 2022
In conversation with Macfarlane Packaging
James met with Alex of Macfarlane Packaging to discuss what makes great eCommerce packaging.
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Scale Up
13 April 2022
In conversation with Neo PR
Our founder, James Hyde, has been on a mission to meet with experts in their field, including customer service specialists, custom packaging wizards, digital marketing gurus, and many more, to learn and share practical tips on how to grow your business.
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Scale Up
6 April 2022
Disrupting the activewear industry: TALA
Tala has become a market leader in just over 2 years by providing sustainable women’s activewear and powerful influencer marketing.
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Scale Up
4 February 2022
Twenty five years of Bambino Mio
Husband and wife Guy and Jo Schanschieff started selling reusable nappies from their garage in Northampton and now Bambino Mio are sold in more than 70 countries around the world.
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Scale Up
5 January 2022
19 questions you need to ask when choosing your fulfilment centre
If you’re looking for a new fulfilment partner for your growing business, it’s important you ask the right questions.
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Scale Up
9 December 2021
Black Friday in numbers
We’re now in the aftermath of the Black Friday madness. This year, there was enormous potential for eCommerce businesses of any size to capitalise on the event if they kept their customers happy and coped well with the spike in sales.
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Scale Up
16 November 2021
Entrepreneurs Week: Losses, learnings and leaps of faith
Global Entrepreneurship Week was founded 13 years ago to celebrate and empower entrepreneurs in every country and community around the world, especially those who face barriers to launching their own businesses.
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Scale Up
25 October 2021
10 Order Fulfilment Tips to Handle Peak Season Sales
Whilst there are obvious challenges for retailers looking to maximise the potential of an ever-growing online customer base during peak, to catastrophise and panic is as useful as making a brew in a chocolate teapot.
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Scale Up
18 August 2021
Choose to win Black Friday
Black Friday to Cyber Monday, inarguably the biggest retail shopping event of the year, is just a few months away.
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Scale Up
9 August 2021
Webinar: From Dragons’ Den to a multi-channel brand
As seen by many on Dragons’ Den, entrepreneur Hanna Sillitoe launched a blog in 2015 which led to her publishing her first, best-selling book ‘Radiant’ in 2017. From there, she launched Radiant retreats, meal box deliveries, and her very own skincare range.
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Scale Up
21 July 2021
The power of the founder story
You never know who you’ll inspire… As a business grows, its story grows, but it’s the original founder stories that play a huge role in inspiring the entrepreneurs of tomorrow.
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Scale Up
5 July 2021
Fifteen years of Raspberry Pi: The ‘tiny’ idea that came into fruition
Meet Eben Upton, the creator of Raspberry Pi, the Raspberry Pi-oneer, and apparently a man of extraordinary travel booking skills (the pandemic slowed that a little, but he does have a holiday to Disney World® booked…)
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Scale Up
11 June 2021
The future of eCommerce – it’s in your hands
Long queues and delivery delays have become part of the consumer experience over recent months as supply chains struggle to keep up with demand, but how long will consumer patience last?
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Scale Up
9 June 2021
Order Fulfilment Powers Global Growth
The opportunity to introduce new customers to your products and position yourself as a ‘global brand’ can help create a strong standing within your market.
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Scale Up
16 April 2021
Pros and pitfalls of Fulfilled by Amazon (FBA)
Amazon is extremely powerful, but it can be a complicated marketplace for sellers. There’s a lot to navigate (particularly around rules and regulations) and many options to weigh up.
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Scale Up
15 March 2021
How much does outsourced fulfilment really cost?
Is it true that moving to an outsourced fulfilment provider will cost you more than doing everything in-house?
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Scale Up
12 March 2021
6 Signs You Shouldn’t Outsource Fulfilment (Yet)
While we’d be the first people to champion the benefits of outsourced fulfilment, we’re also transparent about the fact that it’s not for everyone.
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Scale Up
9 March 2021
3 ways to keep the CX intact while scaling your business
Online demand is soaring but too many retailers are missing out on great opportunities due to one simple reason: fulfilment.
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Scale Up
4 March 2021
Customer care comes first
In this guest blog for The Scale Up, Daniel Perez Vidal, Director of food supplement store for the Ageless, shares what he believes to be the key drivers for the Cannabidiol (CBD) and food supplements today.
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Scale Up
4 March 2021
Meet the Mac Twins
Lisa and Alana, Co-founders of The Gut Stuff, kindly recorded the video below especially for The Scale Up.
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Scale Up
3 March 2021
How to create a loyal Instagram community
Lisa and Alana, The Mac Twins of The Gut Stuff, shed some light on how brands can successfully build an online community, just like they have, particularly on Instagram.
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Scale Up
1 March 2021
The boutique supplement store that started as a personal promise
for the Ageless is a food supplement store that didn’t really start, or set out to be, a business at all.
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Scale Up
18 February 2021
Tapping into the Transformation Economy
Authors B. Joseph Pine II and James H. Gilmore first wrote about the ‘Experience Economy’ in 1998 – the concept of consumers seeking enjoyable brand experiences over products.
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Scale Up
17 February 2021
Behind the CBD oil business: Wild by Nature
Wild By Nature is a Cannabidiol (CBD) oil brand founded in California by two Australians – Mr. Wilhelm David and Mr. Jeremy Creighton. The pair have built strong reputations in leading global corporations and growing critically acclaimed brands.
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Scale Up
29 January 2021
Fusing technology with ‘paint by electricity’ creativity
Bare Conductive is a London-based technology start-up, developing a platform of sensing technologies based around its electrically conductive paint and capacitive hardware. This platform is currently manifested through consumer-facing products and a select number of projects with industry partners.
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Scale Up
22 January 2021
Time for transparency
In a study commissioned by global hygiene and health company Essity, more than a third of UK consumers said there is a need for brands and businesses to be more transparent about the sustainability of their products.
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Scale Up
21 December 2020
Honing in on Home Comforts
For many of us, working from home has become our new reality. It’s always been a hot topic for HR profs, with widespread debates around productivity levels, inclusiveness, and lack of collaboration.
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Scale Up
22 July 2021
Dotty about dungarees the world over
It was 2013 when Alice Goldsmith and Georgie Parr set Dotty Dungarees off on a magical adventure.
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Scale Up
21 December 2020
Chemo drug advice changed everything for Hanna Sillitoe
Dragons’ Den entrepreneur and skincare expert Hanna Sillitoe decided to develop her own natural skincare range after battling severe skin conditions when she was in her teens.
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Scale Up
7 December 2020
Tina Davies makes a lasting impression
Starting out as a single product company, Tina Davies Professional has grown to become a go-to for accessible permanent cosmetics. Through the creation of game-changing products and sharing cutting-edge techniques, this brand is empowering Make-up Artists (MUAs) all over the globe.
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Scale Up
19 November 2020
A roller coaster year for The Renatural
Aged 10, Aasiyah Abdulsalam and her family, who are of Nigerian heritage, decided to move from the UK to Ireland. This was at a time when the country’s immigration policies changed, resulting in a wave of immigrants starting a new life in Ireland – but Black hairstylists were hard to come by.
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Scale Up
16 November 2021
Stocktake: How To Do Them Accurately
In a research study carried out by the Efficient Consumer Response (ECR) on inaccuracy in retailing, 60% of SKU records are likely to be wrong at any point in time, and when corrected, sales are uplifted by 6-8%.
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Scale Up
2 November 2020
From rucksacks to riches and Sunday Times FT status
PJ Scott and Eddie Latham first met while working at Play.com and, during this time, the pair identified that sales on online marketplaces, such as Amazon and eBay, were the fastest-growing of all retail outlets, which led them to create an opportunity for brands.
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Scale Up
29 October 2020
Brexit and product liability law: What online retailers need to know
For decades, many areas of UK law have been obliged to comply with European regulations. In a matter of weeks, this obligation ends.
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Scale Up
8 October 2020
A Business Idea Inspired by Mental Health Struggles
Having gone through this difficult experience, I also focused a lot of my attention on better understanding the benefits of omega-3 and the negative impact deficiencies can have on women’s mental health.
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Scale Up
25 September 2020
8-point checklist to peak success
If you’re reading this, it’s probably because it’s nearing that time of the year when retailers like you are busy preparing for Black Friday/Cyber Monday (BFCM).
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Scale Up
26 August 2020
Planning for Peak, Black Friday and every eventuality
Brace yourselves! Something is going to happen. But what? There’s no doubting the fact that consumer spending habits and behaviours have changed as COVID-19 dominates our ‘new world’ (or, buzzword alert – ‘new normal’).
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Scale Up
26 August 2020
Why 2020 is the year for agile online brands
With everything feeling ‘a little up in the air’, it can be difficult to gauge what’s set to happen this peak. One thing’s for sure though, agility will be key.
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Scale Up
11 August 2020
Dope Ropes co-founder takes a leap of faith
Inspired by pop culture of the 80s and 90s, Dope Ropes was founded by two brothers – Keon and Kaz Ghaharian. Their jump rope brand has reached great heights, particularly during the Coronavirus lockdown, with consumers looking to increase their fitness from the comfort of their own homes.
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Scale Up
10 August 2020
What should luxury eCommerce brands look for in a fulfilment partner?
In its 2019 annual report, British luxury brand Burberry revealed that ‘digital was the fastest-growing luxury sales channel in 2019, growing 22% versus previous year and representing 12% of all luxury sales’.
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Scale Up
1 January 2021
Selling Online to the USA: A Five-Step Guide to Setting up US Fulfilment
70% of UK retailers say that the US is a priority export destination, according to a recent Tamebay survey. While it’s fairly simple to set-up the commercial aspects of selling online to US consumers, handling the logistics is a bigger challenge.
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Scale Up
5 February 2020
6 reasons stock control is important for eCommerce success
Your online store is booming, your product range has expanded rapidly and you’re seeing hundreds of orders flooding in every day, but – have you got a firm handle on your stock control and inventory management?
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Scale Up
7 June 2024
What is a SKU Number: The Essential Guide for Retail Management
Heard someone say “es-kay-you” or “skew”? Not sure what a SKU is and if you need one?
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