In conversation with SightMill

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The Scale Up

20 Apr 2022

In the pursuit of eCommerce success, James met with Simon Collin of SightMill to talk all things customer experience.

They discussed the importance of understanding your customer’s needs and requirements, and how collecting and responding to feedback can help grow your business faster.

In conversation with Simon Collin of SightMill

James and James Fulfilment

It all began in 2010, when James Hyde and James Strachan couldn’t find a modern shipping service for the eCommerce business they ran. Faced with messy warehouses based on out-dated systems, they decided to build their own.

We’ve not stood still since, helping hundreds of online brands scale up – and scaling with them.