What to do when everyone wants your product (unexpectedly)

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The Scale Up

11 Sep 2020
Operations

On Thursday 10 September 2020, Christopher Dobbing, Founder of Cambridge Mask Co joined James Hyde, Founder of James and James Fulfilment, for an IRX Engage hosted Q&A as part of IRX Engage Week.

In the webcast, Christopher speaks about a year that saw a 2,500% increase in demand for his military-grade face masks and shares the lessons he’s learned from the experience. He offers up some valuable insights on how to proactively prepare your supply chain, customer support team, and wider business for whatever comes your way.

James and James Fulfilment

It all began in 2010, when James Hyde and James Strachan couldn’t find a modern shipping service for the eCommerce business they ran. Faced with messy warehouses based on out-dated systems, they decided to build their own.

We’ve not stood still since, helping hundreds of online brands scale up – and scaling with them.