eCommerce

An icon denoting Amazon Storefronts

Amazon Storefronts: how can it help small to midsize retailers?

Posted on by Guest Author
The most powerful retailer on the planet has introduced a place to promote small businesses. But will Amazon Storefronts help? In this post, James Pryor, Senior Fulfillment Consultant at James and James, investigates.
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An custom-printed box with a peal and seal closure can enhance your customer experience.

How packaging can enhance your customer experience

Posted on by Guest Author
In this guest post, Alex Macfarlane, Sales Executive at Macfarlane Packaging, explains why eCommerce customers love receiving parcels that arrive quickly, damage free and gorgeously presented.
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The cover of the white paper 5 Ways Outsourced Fulfilment Can Help Your Growing Business

White paper: 5 ways outsourced fulfillment can help your growing business

Posted on by Luke Nava
In our new white paper, we shed light on the key benefits that growing businesses realize, when they outsource their fulfillment. Learn how it can help you reduce your costs, reclaim your time and delight your customers.
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An icon of a paper aeroplane: a metaphor for eCommerce shipping.

eCommerce shipping strategies: when should you offer free shipping?

Posted on by Luke Nava
Deciding how to charge for shipping is always a dilemma that store owners struggle with. In this post, find out whether free shipping is feasible and profitable for you, and explore other shipping strategies.
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An icon of a mouse pointer hovering over a buy button: a metaphor for eCommerce conversion rate optimization.

Boost your eCommerce conversion rate with this 15-point optimization checklist

Posted on by Luke Nava
If you're getting traffic to your online store, but aren't seeing the sales you'd hoped for, it's time to understand your eCommerce conversion rate and optimise it. This post guides you through a 15-point checklist to boost your sales.
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An icon of a megaphone: a metaphor for getting traffic to your online store

8 ways to get traffic to your online store without spending a fortune

Posted on by Luke Nava
You’ve had a brilliant eCommerce business idea. You’ve set up an online store. Now comes the hard part – starting to get traffic to it. In this post, discover eight ways to do that without spending a fortune.
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An icon of a shopping cart: a metaphor for eCommerce platforms.

What’s the best eCommerce platform for creating your online store?

Posted on by Luke Nava
Want to start an online store? In this post, we'll show you how to find the best eCommerce platform for you, asking four questions to help you choose between Amazon Marketplace, WooCommerce, Shopify and Magento.
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An icon of a light bulb: a metaphor for having eCommerce business ideas.

How to have brilliant eCommerce business ideas in 5 simple steps

Posted on by Luke Nava
In the first of a series of posts on how to start an eCommerce business, we look at the first step you need to take – having, testing and developing new ideas – and walk you through a five-step process to help.
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Website personalisation

Website personalization and how it can improve customer experience

Posted on by Guest Author
In this guest post, Ben Rogers, Head of Marketing and Creative at Digital Paint, discusses website personalization. Find out how you can create individual user journeys on your website and improve the overall experience for your customers.
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Social selling

Social selling for eCommerce

Posted on by Guest Author
In this guest post, Dale Hornridge – Managing Director of Facebook ad agency, Rogue Digital – offers eCommerce businesses advice on using social media to attract new customers and sell more to existing ones. Learn how to use Facebook and other platforms for social selling.
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Improve customer experience

Areas to improve your customer service team during peak season

Posted on by James and James
Customer service teams can be put under heavy pressure during peak season. In this post, we show you how to change five areas of your business, to relieve your team's stress and improve your customer service.
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Mobile UX

Creating a great mobile customer experience

Posted on by Guest Author
In this guest post, Jessica McDonald – Marketing and User Experience Manager for eCommerce specialist design consultants, Frooition – discusses the importance of creating a great experience for mobile shoppers.
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