James and James's New Zealand fulfilment centre in Auckland

Reach customers across Australasia with our fulfillment center in New Zealand

Run in partnership with New Zealand Post, our Auckland fulfillment center gives fast access to both domestic and Australasian markets.

  • Hold stock in New Zealand for more rapid dispatch
  • Access growing eCommerce markets in Australia, New Zealand and South-East Asia
  • Minimize shipping times and costs, customs charges and delays, delivering a better experience to local customers

Why use our New Zealand fulfillment center?

Our Auckland fulfillment center takes care of everything – from the storage of products, to the pick, pack and dispatch of online orders, to the handling of any returns. So you can outsource your order fulfillment to us and focus on other things.

Members of our fulfilment centre team packing parcels as part of our order fulfilment services

Scale up your fulfillment fast

Specifically designed for fast-moving consumer brands and managed by our award-winning order fulfillment software, our fulfillment center can help you:

  • Handle rapidly increasing order volumes
  • Deliver a better experience for customers
  • Improve your stock control and inventory management

Learn more about our order fulfillment service

Reach customers around the world

This fulfillment center is part of our wider network, spanning three continents, with more locations coming soon. As such, we can help you:

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping worldwide
  • Optimize your operations with our standardized processes

Learn more about our fulfillment centers

A map of the world showing James and Jame's current and future fulfilment centre locations
A map of the world showing James and Jame's current and future fulfilment centre locations

Reach customers around the world

This fulfillment center is part of our wider network, spanning three continents, with more locations coming soon. As such, we can help you:

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping worldwide
  • Optimize your operations with our standardized processes

Learn more about our fulfillment centers

A Thunderbirds toy from Anderson Entertainment, fulfilled by James and James

Anderson Entertainment saves 8 hours a week on customer service time

By outsourcing to us, the production company behind Thunderbirds and Captain Scarlet has improved stock control, pick and pack accuracy, and returns handling, leading to a reduction in queries from customers.

My visit to James and James’s fulfillment center felt a bit like I was stepping into Thunderbird 2’s hangar. They’ve gone on to become our International Rescue.

– Jamie Anderson, Director, Anderson Entertainment

Anne Beauty doubles turnover, cuts time spent processing orders by 75%

By setting up a Shopify store and integrating with James and James, Anne Beauty has saved time processing orders, and re-focused on growth.

I wouldn’t hesitate to recommend James and James. Their level of service, advice and professionalism has taken away many of the risks of scaling our business.

– Shareen Akhtar, Founder, Anne Beauty

An Armadillo Merino t-shirt, fulfilled by James and James

Armadillo Merino shoots for the stars with global fulfillment solution

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfillment partner that could deliver on time, every time.

We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.

” – Andy Caughey, Co-founder, Armadillo Merino

Auteur Limited grows sales and range of sustainable products

With a focus on design-led, sustainable products, Auteur Limited has “grown massively” with support from James and James, and our off-the-shelf WooCommerce integration.

What’s great about WooCommerce and James and James is that we get notifications if there’s a problem, meaning we can really stay on top of the orders. We’d 100% recommend it.

– Kirstie Pendry, Marketing Associate, Auteur Limited

Cards Against Humanity, fulfilled by James and James

Cards Against Humanity expands fulfillment network with James and James

The crowdfunded card game chose James and James to provide UK and European fulfillment for its own brands and those backed by its Blackbox spin-out.

James and James is a great partner. Their operation is highly organised, their technology is sharp and always developing, and best of all, the people are kind, helpful and smart.

– Ben Hantoot, Co-founder and Partner, Cards Against Humanity

A dog lead - one of the products fulfilled by James and James on behalf of Frenchie Bulldog

“Freaky fast” delivery helps Frenchie Bulldog double European sales in two years

The US-based pet supply brand choose James and James to support its European launch, thanks to the advice of our friendly team. Two years on, its sales have doubled and it's built a loyal fanbase over the pond.

James and James has given us quite the reputation! It’s so satisfying to know that we have a strong team behind us as we continue to grow.

– Victoria Shanley, Global Distribution and Social Media Management, Frenchie Bulldog

A shampoo alternative - one of the products fulfilled by James and James on behalf of Hairstory

Hairstory brings its “New Wash” to Europe, increasing order volumes five times

New York's Hairstory launched its haircare products in Europe with help from James and James, increasing order volumes five times in less than two years, while managing everything remotely.

It can be a bit tricky, due to the time difference, but having access to the software is really helpful. We can see the status of any order we need to check on.

– Hailey Harn, Logistics Coordinator, Hairstory

Luckies london

Luckies of London saves 23 days per year of customer service time

The cool and quirky gift company chose to move its fulfillment to James and James, as its previous provider was struggling to cope with the ever-increasing volume of dispatches.

We are now confident we are partnered with the right fulfillment provider. We look forward to many more happy customers around the world receiving their orders from James and James.

– Caroline Burman, Retail Manager, Luckies of London

An eye shadow palette with the MEMI logo

MEMI – a growing cosmetics brand – competes with global giants

When building a unique vegan makeup brand, MEMI enlisted James and James to manage stock and deliver quickly, even during influencer-driven sales spikes.

When people buy online, it’s not just the website experience that’s important, it’s how quickly they get the product. James and James offers a fantastic service and we’ve had great reviews.

– Jack Thompson, Co-founder, MEMI

A ski jacket - one of the products fulfilled by James and James on behalf of OOSC Clothing

Fun and sustainable skiwear brand, OOSC Clothing, conquers seasonal peaks

When its co-founders started spending too much time at the Post Office, OOSC Clothing outsourced its fulfillment, making seasonal spikes in demand for its skiwear less stressful.

We’ve been really impressed with the team at James and James. Their processes are second to none and fulfillment is no longer something we are having to think or worry about.

– Aaron McGaughlin, Co-founder, OOSC Clothing

Protein empire

Protein Empire saves money and grows faster

Protein Empire – an innovative sports nutrition brand – has reduced wastage, improved customer experience and grown 50% month-on-month since working with us.

James and James Fulfillment provides everything required to run a growing eCommerce business successfully.

– William Evans, Managing Director, Protein Empire

A GHD hairdryer - one of the products fulfilled by James and James on behalf of Regis

Regis increases efficiency, accuracy and cost savings

Our technology enables the haircare giant to run its direct-to-consumer business more efficiently, with sales trend data and live stock levels more visible than before.

The online software and data visibility is second to none.
It's the best on the market.

– Graham Kay, Project Manager, Regis

Sureflap cat flap

SureFlap achieves 96% customer satisfaction and 68% profit increase

By providing live reporting, order status updates and tracking information, we’ve made a huge difference to the pet doors and accessories retailer.

James and James’s IT system is intuitive, exceptionally easy to use and the data retrieval is incredibly fast.

– Andy Bank, Commercial Director, SureFlap

A muscle-fit shirt - one of the products fulfilled by James and James on behalf of TAILORED ATHLETE

TAILORED ATHLETE makes big gains stateside

The muscle-fit apparel brand has grown 2,500% year-on-year, with help from our global fulfillment centers and user-friendly software.

It's made things more efficient. We now work with a supply chain specialist, who uses the James and James system to watch stock on a weekly basis, and tell us what to order and when.

– Harry Simonis, Founder, TAILORED ATHLETE

The Literary Gift Company

The Literary Gift Company gains the “brainspace” to double turnover

The Literary Gift Company has solved storage issues, reclaimed valuable time and doubled its turnover in four years, by outsourcing its fulfillment to us.

There’s no way we could’ve managed the volume of orders we receive at Christmas now. Outsourcing was definitely the right thing to do.

– Dani Hall, Founder, The Literary Gift Company

Contact or find our New Zealand fulfillment center

25 Pukekiwiriki Place, Highbrook,
Auckland 2013,
New Zealand

Contact sales:
sales@jamesandjames.com
+44 (0)1604 968 820

Contact support:
support@jamesandjames.com
+44 (0)1604 968 821