Peak Demand

A graph from the Peak Predictions infographic

Peak predictions: 2018’s Black Friday to Holiday shopping trends

Posted on by Luke Nava
In our new infographic, we've mined five years of order fulfillment software data, to uncover the shopping trends that'll shape peak season in 2018. Discover the trends and how you can prepare for them as an online retailer.
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A wall planner above a desk, highlight all of the key shopping days in the retail holiday calendar.

Get ready for 2018’s key shopping days: download your retail holiday calendar

Posted on by Luke Nava
With peak season seeming to get longer every year, we've put together a downloadable wall planner to help you prepare. In this post, download your copy and find out what the key dates of the 2018 retail holiday calendar will be.
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James and James urges retailers to “Plan for Peak” now with latest white paper

Posted on by Luke Nava
In our new white paper, we highlight how you can maximize your Black Friday, Cyber Monday and Holiday sales. You'll find out this year's key shopping dates, and how you can plan ahead to avoid peak season stress.
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Improve customer experience

Areas to improve your customer service team during peak season

Posted on by James and James
Customer service teams can be put under heavy pressure during peak season. In this post, we show you how to change five areas of your business, to relieve your team's stress and improve your customer service.
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Successful eCommerce businesses

How successful eCommerce businesses cope with (and reduce) returns

Posted on by James and James
How do the best online retailers ensure their returns process is exceptional, and provide excellent customer service even when the volume is high? In this post, we uncover their secrets and show you how to replicate their success.
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Coping with highs and lows in demand: fulfillment outsourcing advantages

Posted on by James and James
When you experience high and lows in demand for your products - for example, Black Friday to Christmas sales peaks - outsourcing your fulfillment can help you reduce risks and costs. In this post, we show you how.
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