{"id":25523,"date":"2022-04-28T10:13:31","date_gmt":"2022-04-28T09:13:31","guid":{"rendered":"https:\/\/localhost:10003\/?page_id=25523"},"modified":"2025-12-12T12:00:00","modified_gmt":"2025-12-12T12:00:00","slug":"gandys","status":"publish","type":"page","link":"https:\/\/www.ecommercefulfilment.com\/case-studies\/gandys\/","title":{"rendered":"Gandys"},"content":{"rendered":"<section class=\"cs-header  \">\n    \n\n\n    <div class=\"content\">\n        <div class=\"content-left\">\n\n        <nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav>\n                    \n            \n            \n            \n            \n            \n            \n            <a href=\"\/sectors\/fashion-fulfilment\/\"><p class=\"tag\">Fashion<\/p><\/a>\n            \n            \n            \n            \n            \n            \n            \n            \n            \n            \n                         \n\n\n                <h1 class=\"title\">Gandys<\/h1>\n                <\/div>\n\n        <div class=\"content-right\">\n\n                        <p class=\"intro\">Gandys\u2019 powerful brand story saw the brand go through rapid growth.<\/p>\n            \n        <\/div>\n\n    <\/div>\n\n<\/section>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study.jpg\" alt=\"\" class=\"wp-image-25529\" srcset=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study.jpg 1024w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-300x200.jpg 300w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-768x512.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">As a result,&nbsp;<a href=\"https:\/\/gandysinternational.com\/\" rel=\"noreferrer noopener\" target=\"_blank\">Gandys<\/a>&nbsp;was looking for a partner with the technology to provide detailed insights on stock management and who could help them navigate a successful peak.<\/h2>\n\n\n\n<p>Gandys was founded by two brothers who sadly lost their parents whilst on holiday and have since gone on to launch a global clothing brand with a commitment to helping children worldwide.<\/p>\n\n\n\n<p>Claire Charlton, Head of Customer Service, said:\u201cWe\u2019re a travel-inspired lifestyle brand. We were set up by two brothers from London who travelled around the world with their family. Tragically, whilst they were travelling, they survived but lost their parents in the boxing day tsunami in Sri Lanka. So they set up this brand 10 years ago to honour their parents and they\u2019ve set up kids campuses around the world.\u201c<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-1.jpg\" alt=\"\" class=\"wp-image-25525\" srcset=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-1.jpg 1024w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-1-300x119.jpg 300w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-1-768x305.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<section class=\"cs-highlight   pink wow fadeInUp\" data-wow-delay=\"0.2s\">\n            <div class=\"highlight\"><p><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">The challenge<\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Prior to partnering with J&amp;J, Gandys handled their own fulfilment but soon began to struggle with space, a common problem for businesses as they Scale Up. Brands often reach the point where they have enough space to fulfil their minimum order quantities but find themselves at maximum capacity during peak periods, with not enough staff to handle seasonal fluctuations in order volume.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n    <\/section>\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p><strong>We did our own fulfilment prior to J&amp;J and we simply ran out of room. With regards to visibility on stock and fulfilment, it was a real challenge for us with the space that we had and also the workforce as well.<\/strong><\/p><cite><strong>Claire Charlton,<\/strong>&nbsp;Head of Customer Service<\/cite><\/blockquote><\/figure>\n\n\n\n<p><br>Often bands do not want to outsource their fulfilment as they think by giving up control, they will have less visibility of their stock. However, by using fulfilment technology (like our award-winning platform, Controlport), companies can actually have far more insight into their warehouse and stock management than they might be used to.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What we created<\/h2>\n\n\n\n<p>Gandys is extremely proud of their brand and the relationship they have with their customers so it was vital that peak 2021 was successful. J&amp;J Global Fulfilment created and implemented a strong peak strategy with all SLAs met and despatching 414% more orders on Black Friday compared to their normal order volume.<\/p>\n\n\n\n<p>By delegating full time responsibility of their fulfilment to J&amp;J, it allowed Gandys to focus on developing their business and sharing their powerful brand story. Thanks to ControlPort, they also had a better view of their inventory health, despite it no longer being in their own building.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2.jpg\" alt=\"\" class=\"wp-image-25527\" srcset=\"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2.jpg 1024w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2-300x156.jpg 300w, https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2-768x400.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n<section class=\"cs-highlight   light-green wow fadeInUp\" data-wow-delay=\"0.2s\">\n            <div class=\"highlight\"><p><!-- wp:heading --><\/p>\n<h2 class=\"wp-block-heading\">What we delivered<\/h2>\n<p><!-- \/wp:heading --> <!-- wp:paragraph --><\/p>\n<p>Most eCommerce companies searching for a fulfilment partner will do so because fulfilling the volume of orders is their biggest challenge. However, what many brands aren\u2019t aware they are missing is the technology to provide intelligent business decisions into their fulfilment and warehouse management.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>Gandys also integrated with James and James\u2019 award-winning technology, ControlPort, which gave them greater visibility and control over their stock, as well as insights into product performance.<\/p>\n<p><!-- \/wp:paragraph --> <!-- wp:paragraph --><\/p>\n<p>James and James\u2019 mission with Gandys was to have a successful peak and offer bespoke advice to help them keep Scaling Up.<\/p>\n<p><!-- \/wp:paragraph --><\/p>\n<\/div>\n    <\/section>\n\n\n<figure class=\"wp-block-pullquote\"><blockquote><p>Being with J&amp;J has been an absolute game changer for us. Our first peak season with J&amp;J has come and gone and it\u2019s been amazing, our SLAs have been fantastic!<\/p><cite><strong>Claire Charlton,<\/strong>&nbsp;Head of Customer Service<\/cite><\/blockquote><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">And what about the future of Gandy&#8217;s partnership with J&amp;J?<\/h2>\n\n\n\n<p>International fulfilment is on the horizon for Gandys as there is already a worldwide demand for their products.<\/p>\n\n\n\n<p>\u201cWe have been speaking with our account manager to implement Global-e which is something we used before when we did our own fulfilment, so we\u2019re hoping to do that soon. We want to switch on our international marketing and really pump it and get it moving with J&amp;J.\u201d<\/p>\n\n\n\n<p>J&amp;J currently has fulfilment centres in the UK, EU and US with plans to open up in new locations in 2022\/23. Expanding into new international territories is something that Gandys are looking for in a partner, and J&amp;J are ready to help.<\/p>\n\n\n\n<p>\u201cDefinitely, America, Australia, France Germany \u2013 they\u2019re all popular areas for us so as much as we can really.\u201d<\/p>\n\n\n<section class=\"cs-slider  wow fadeInUp\" data-wow-delay=\"0.2s\">\n    \n\n    <div class=\"content\">\n\n                <h2 class=\"title\">Other case studies<\/h2>\n        \n    <\/div>\n\n    \n    \n            \n        \n\n    \n    \n    \n    <div class=\"csSwiper swiper\">   \n    <div class=\"swiper-wrapper\">\n\n        <div class=\"cs-slide swiper-slide\">   \n        <div class=\"bg-image\" style=\"background-image:url('https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2024\/06\/TomsTrunks-header.jpg');\">        \n            <a href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/toms-trunks\/\"><\/a>\n        <\/div>\n        <div class=\"title\"> \n            \n   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Fulfilment with no compromises. <\/p>\n                <div class=\"button\">\n                    <a class=\"button-decal\" href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/tala\/\">\n                        <span>Read more<\/span>\n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n        <div class=\"cs-slide swiper-slide\">   \n        <div class=\"bg-image\" style=\"background-image:url('https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2021\/07\/cs_individual_mainimage_dotty-dungarees.png');\">        \n            <a href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/dotty-dungarees\/\"><\/a>\n        <\/div>\n        <div class=\"title\"> \n            \n                            \n                \n                \n                \n                \n                \n                \n                <a href=\"\/sectors\/fashion-fulfilment\/\"><p class=\"tag\">Fashion<\/p><\/a>\n                \n                \n                \n                \n                \n                \n                \n                \n                \n                \n                                 \n\n            <a href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/dotty-dungarees\/\">\n            <h4>Dotty Dungarees<\/h4>\n            <\/a>\n        <\/div>\n        <div class=\"content\"> \n            <div class=\"excerpt\">\n                <p>J&#038;J Global Fulfilment makes US expansion a reality.<\/p>\n                <div class=\"button\">\n                    <a class=\"button-decal\" href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/dotty-dungarees\/\">\n                        <span>Read more<\/span>\n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n        <div class=\"cs-slide swiper-slide\">   \n        <div class=\"bg-image\" style=\"background-image:url('https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2024\/01\/armadillo-merino.jpg');\">        \n            <a href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/armadillo-merino\/\"><\/a>\n        <\/div>\n        <div class=\"title\"> \n            \n                            \n                \n                \n                \n                \n                \n                \n                <a href=\"\/sectors\/fashion-fulfilment\/\"><p class=\"tag\">Fashion<\/p><\/a>\n                \n                \n                \n                \n                \n                \n                \n                \n                \n                \n                                 \n\n            <a href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/armadillo-merino\/\">\n            <h4>Armadillo Merino<\/h4>\n            <\/a>\n        <\/div>\n        <div class=\"content\"> \n            <div class=\"excerpt\">\n                <p>Shooting for the stars: automating Shopify to supply NASA.<\/p>\n                <div class=\"button\">\n                    <a class=\"button-decal\" href=\"https:\/\/www.ecommercefulfilment.com\/case-studies\/armadillo-merino\/\">\n                        <span>Read more<\/span>\n                    <\/a>\n                <\/div>\n            <\/div>\n        <\/div>\n\n    <\/div>\n            <\/div>\n        <div class=\"swiper-pagination\"><\/div>\n        <div class=\"swiper-button-next\"><\/div>\n        <div class=\"swiper-button-prev\"><\/div>\n    <\/div>\n    \n<\/section>","protected":false},"excerpt":{"rendered":"<p>As a result,&nbsp;Gandys&nbsp;was looking for a partner with the technology to provide detailed insights on stock management and who could help them navigate a successful peak. Gandys was founded by two brothers who sadly lost their parents whilst on holiday&#8230;<\/p>\n","protected":false},"author":36,"featured_media":25527,"parent":23218,"menu_order":610,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_lmt_disableupdate":"no","_lmt_disable":"","footnotes":""},"wf_page_folders":[80],"class_list":["post-25523","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"featured_image_src":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2.jpg","featured_image_src_square":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/04\/gandys-case-study-2.jpg","_links":{"self":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/pages\/25523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/users\/36"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/comments?post=25523"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/pages\/25523\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/pages\/23218"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media\/25527"}],"wp:attachment":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media?parent=25523"}],"wp:term":[{"taxonomy":"wf_page_folders","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/wf_page_folders?post=25523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}