{"id":24451,"date":"2021-06-01T13:34:06","date_gmt":"2021-06-01T12:34:06","guid":{"rendered":"https:\/\/localhost:10003\/?p=24451"},"modified":"2022-03-08T09:37:11","modified_gmt":"2022-03-08T09:37:11","slug":"future-of-ecommerce-2021","status":"publish","type":"post","link":"https:\/\/www.ecommercefulfilment.com\/en_US\/resources\/news\/future-of-ecommerce-2021\/","title":{"rendered":"Q&amp;A Feature: The Times &#8216;Future of eCommerce&#8217; 2021"},"content":{"rendered":"\n<p>Today, Tuesday 1 June, sees the <a href=\"https:\/\/www.raconteur.net\/report\/future-ecommerce-2021\/\" target=\"_blank\" rel=\"noopener\">&#8216;Future of eCommerce&#8217; 2021 report<\/a> published in The Times, in partnership with <a href=\"https:\/\/www.imrg.org\/\" target=\"_blank\" rel=\"noopener\">IMRG<\/a> and <a href=\"https:\/\/www.ecommerceexpo.co.uk\/\" target=\"_blank\" rel=\"noopener\">eCommerce Expo.<\/a><\/p>\n\n\n\n<p>As retailers try to keep pace with consumers&#8217; changing requirements, the report explores how eCommerce can conquer 2021 and beyond. The digitalisation of the shopping experience, accelerated by the Covid-19 lockdowns, has altered how customer loyalty is gained and lost. On page 13, James Hyde, CEO and founder of James and James, features in a Q&amp;A outlining the crucial role that logistics plays in maintaining that customer loyalty whilst growing and <a href=\"https:\/\/www.ecommercefulfilment.com\/en_US\/scale-up\/\">scaling up<\/a> in a complex and challenging eCommerce environment.<\/p>\n\n\n\n<p>The 28-page report also examines the magic of live shopping, the rise of super apps, and how to get <a href=\"https:\/\/modernretail.co.uk\/solve-retail-returns-headache\/\" target=\"_blank\" rel=\"noopener\">returns<\/a> right.<\/p>\n\n\n\n<p><strong>Download the full special report <a href=\"https:\/\/res.cloudinary.com\/yumyoshojin\/image\/upload\/v1622212810\/Future_of_Ecommerce_Raconteur_Report.pdf\" target=\"_blank\" rel=\"noopener\">here<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James shares his fulfilment expertise and thoughts in a Q&#038;A, published in The Times on 1 June 2021.<\/p>\n","protected":false},"author":9,"featured_media":24450,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[422],"tags":[],"class_list":["post-24451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"modified_by":"James Dillon","featured_image_src":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2021\/06\/RAC_FOE_1520x855_Cover.jpg","featured_image_src_square":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2021\/06\/RAC_FOE_1520x855_Cover.jpg","author_info":{"display_name":"J&amp;J Global Fulfilment","author_link":"https:\/\/www.ecommercefulfilment.com\/author\/james-and-james\/"},"_links":{"self":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/24451","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/comments?post=24451"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/24451\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media\/24450"}],"wp:attachment":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media?parent=24451"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/categories?post=24451"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/tags?post=24451"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}