{"id":25142,"date":"2022-01-05T10:41:55","date_gmt":"2022-01-05T10:41:55","guid":{"rendered":"https:\/\/localhost:10003\/?post_type=scaleup&#038;p=25142"},"modified":"2024-03-06T09:49:30","modified_gmt":"2024-03-06T09:49:30","slug":"choosing-the-right-fulfilment-centre-checklist","status":"publish","type":"post","link":"https:\/\/www.ecommercefulfilment.com\/resources\/scale-up\/choosing-the-right-fulfilment-centre-checklist\/","title":{"rendered":"19 Questions You Need to Ask When Choosing Your Fulfilment Centre"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">If you\u2019re looking for a new fulfilment partner for your growing business, it\u2019s important you ask the right questions.<\/h3>\n\n\n\n<p>We\u2019ve created this checklist using our extensive knowledge of running both eCommerce businesses and fulfilment centres. The questions should help you and your team when considering potential fulfilment partners.<\/p>\n\n\n\n<p>Take a look at the 19 questions or alternatively, download the handy&nbsp;<a href=\"https:\/\/www.www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/01\/Choosing-the-right-Fulfilment-Centre-checklist.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">PDF version we\u2019ve created here<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Expert advice<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consider asking about the number of locations they have. Global locations will enable you to ship to international customers faster.<\/li>\n\n\n\n<li>When it comes to returns management, find out how much visibility you\u2019ll have of this process.<\/li>\n\n\n\n<li>When you outsource your fulfilment, you shouldn\u2019t lose insight on the process. The fulfilment centre will be able to fulfil your orders, but can they provide technology that produces meaningful data?<\/li>\n\n\n\n<li>Having a pre-built integration with your eCommerce platform or shopping cart will enable you to get set up quickly, reducing downtime on order fulfilment.<\/li>\n\n\n\n<li>Always try to visit the fulfilment centre to see how it works. Things to consider when visiting are the cleanliness, the knowledge of employees and the processes that are in place.<\/li>\n\n\n\n<li>When it comes to pricing, you should only be paying for the services you need. An out-of-the-box solution and pricing may not suit your businesses needs.<\/li>\n<\/ul>\n\n\n\n<table class=\"scaleupTable\" width=\"100%\" cellpadding=\"10\">\n<thead>\n<tr style=\"background-color: #83bb26;\">\n<td>Question<\/td>\n<td>Yes<\/td>\n<td>No<\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Do you provide international shipping?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you have service-level agreements (SLAs) with your clients?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>How do you prevent the wrong items being sent to customers?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you offer a returns management service?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>What security measures do you have in place?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you offer a secure area for high-value products?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Can my customers track their orders?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you have a customer service team?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Can I visit your facility?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>How many hours a day \/ days a week do you operate?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Do you have back-up hardware and internet connections, to maximise uptime and efficiency?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Can you help me with business sales forecasting? For example, identifying best and worst-selling lines and stock levels?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Do you offer flexible pricing plans?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you offer custom packaging?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>How do you reduce damages to products?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you offer multiple shipping options and services?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Do you offer same-day despatch on orders?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr style=\"background-color: #efefef;\">\n<td>Do you have a culture of continuous improvement? What improvements have you recently implemented?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<tr>\n<td>Do you have a pre-built integration with my eCommerce platform? How long will it take to set up?<\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<td><input class=\"form-check-input\" type=\"checkbox\" value=\"\" \/><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re looking for a new fulfilment partner for your growing business, it\u2019s important you ask the right questions.<\/p>\n","protected":false},"author":9,"featured_media":25148,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[376],"tags":[],"class_list":["post-25142","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-scale-up"],"acf":[],"modified_by":"James Dillon","featured_image_src":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2021\/12\/fulfilment-centre-checklist-header.jpg","featured_image_src_square":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2021\/12\/fulfilment-centre-checklist-header.jpg","author_info":{"display_name":"J&amp;J Global Fulfilment","author_link":"https:\/\/www.ecommercefulfilment.com\/author\/james-and-james\/"},"_links":{"self":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/25142","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/comments?post=25142"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/25142\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media\/25148"}],"wp:attachment":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media?parent=25142"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/categories?post=25142"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/tags?post=25142"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}