{"id":28462,"date":"2023-04-12T20:35:09","date_gmt":"2023-04-12T19:35:09","guid":{"rendered":"https:\/\/localhost:10003\/wholesale-orders-and-manual-order-improvements\/"},"modified":"2024-05-08T15:56:46","modified_gmt":"2024-05-08T14:56:46","slug":"wholesale-orders-and-manual-order-improvements","status":"publish","type":"post","link":"https:\/\/www.ecommercefulfilment.com\/en_US\/resources\/news\/wholesale-orders-and-manual-order-improvements\/","title":{"rendered":"Wholesale orders and manual order improvements"},"content":{"rendered":"<p>Our wholesale orders update is live, and we&#8217;re super excited for you to see the improvements! We&#8217;ve made the process a lot more user-friendly, easier to follow, and added a bunch of new features to boot! Here&#8217;s what you can expect from the new update:<\/p>\n<h3 style=\"margin-top: 30px;\"><span style=\"font-weight: 400;\">Summary<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">We\u2019ve cut down the time it takes for you to place wholesale orders to our fulfillment centres<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">You can now add more detail upfront to reduce communication costs and potential delays<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">We\u2019ve streamlined the way we do things to speed up processing times<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">More consistent wholesale delivery requirements, and greater clarity<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">There\u2019s now better reporting on special order types<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Addresses can now be added to orders for collection<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">New order instructions give you greater control over how we pick, pack, and ship larger orders<\/span><\/li>\n<\/ul>\n<h3 style=\"margin-top: 30px;\"><span style=\"font-weight: 400;\">New features\u00a0<\/span><\/h3>\n<p><b>New order page<\/b><\/p>\n<ul>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">The add new order screen has been streamlined, quite literally, into five work streams<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">This includes adding new order types, which can also be used for filtering and reporting<\/span>\n<ul>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Standard<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Wholesale (includes old Amendments)<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Destroy<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Rework<\/span><\/li>\n<li>Non-standard<\/li>\n<\/ul>\n<\/li>\n<li><span style=\"font-weight: 300;\">Fields have been reorganized, along with some on-page validation, to make it faster and easier to complete<\/span><\/li>\n<\/ul>\n<p><b>Wholesale orders<\/b><\/p>\n<p><span style=\"font-weight: 300;\">New functionality has been added to make it easier to place wholesale and B2B orders within ControlPort.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Order type specifically for \u201cWholesale\u201d<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Grouping of fields which are specific to wholesale orders for ease of use<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Check the box for orders which require a dated or timed delivery slot (freight orders only)<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Estimate of pick fees shown in advance<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">\u201cAmendments\u201d have been removed and replaced with more specific \u201cOrder Instructions\u201d (see below)<\/span><\/li>\n<li style=\"font-weight: 300;\"><span style=\"font-weight: 300;\">Order instructions can now be added on the same page, without having to save and then revisit the order<\/span><\/li>\n<\/ul>\n<p><b>Large order pack process<\/b><\/p>\n<ul>\n<li style=\"font-weight: 300;\">\n<div>We have made updates to how we pick large orders to better consolidate the SKUs onto multiple\u00a0pallets<\/div>\n<\/li>\n<li style=\"font-weight: 300;\">\n<div>Larger orders will now be sent to a separate, dedicated packing team<\/div>\n<\/li>\n<\/ul>\n<p><b>Order instructions<\/b><\/p>\n<p><span style=\"font-weight: 300;\">To cut back processing times,\u00a0 we\u2019ve introduced \u2018order instructions\u2019, to<\/span><span style=\"font-weight: 300;\"> allow you to provide more detailed information on the three key areas for successful wholesale order processing:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 300;\">Packing requests (full cases, 4 per box etc, showing example text in the input box)<\/span><\/li>\n<li><span style=\"font-weight: 300;\">Attach labels (with a text box for a comment, showing example text in the input box)<\/span><\/li>\n<li><span style=\"font-weight: 300;\">Transport (with example text)<\/span><\/li>\n<\/ul>\n<p><b>Collection of standard orders<\/b><\/p>\n<p><span style=\"font-weight: 300;\">The collection is no longer permitted on standard orders. The new functionality above will make this process clearer and prevent confusion.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" title=\"ControlPort: Wholesale Orders\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/-H_amjZkGpQ?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Backend improvements<\/strong><\/h3>\n<p>We&#8217;ve released new reports and filtering for our team leaders providing greater visibility for each of the new order types, as well as clearer on-screen information to aid in processing them.<\/p>\n<p>If you have any further questions, please do not hesitate to <a href=\"https:\/\/jamesandjames.zendesk.com\/hc\/en-gb\" target=\"_blank\" rel=\"noopener\">get in touch<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Our wholesale orders update is live, and we&#8217;re super excited for you to see the improvements! We&#8217;ve made the process a lot more user-friendly, easier to follow, and added a bunch of new features to boot! Here&#8217;s what you can&#8230;<\/p>\n","protected":false},"author":16,"featured_media":27921,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_lmt_disableupdate":"yes","_lmt_disable":"","footnotes":""},"categories":[422],"tags":[],"class_list":["post-28462","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"modified_by":"James Dillon","featured_image_src":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/10\/Wholesale-Landscape.png","featured_image_src_square":"https:\/\/www.ecommercefulfilment.com\/wp-content\/uploads\/2022\/10\/Wholesale-Landscape.png","author_info":{"display_name":"James Hyde","author_link":"https:\/\/www.ecommercefulfilment.com\/author\/james-hyde\/"},"_links":{"self":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/28462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/comments?post=28462"}],"version-history":[{"count":0,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/posts\/28462\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media\/27921"}],"wp:attachment":[{"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/media?parent=28462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/categories?post=28462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ecommercefulfilment.com\/wp-json\/wp\/v2\/tags?post=28462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}