World map home

Reach customers worldwide through our network of international fulfillment centres

With a network of fulfillment centres in the UK, US and EU – plus more coming soon – James and James can help you reach customers locally and globally.

  • Hold stock in one or all of our locations, depending on your needs
  • Offer fast, low-cost shipping to customers worldwide
  • Optimise your operations with our standardised processes and technology

Why use our fulfillment centres?

Our fulfilment centres take care of everything – from the storage of products, to the pick, pack and despatch of online orders, to the handling of any returns. So you can outsource your order fulfillment to us and focus on other things.

Members of the James and James team packing parcels as part of our order fulfilment service

Scale up your fulfillment fast

Our fulfillment centres are specifically designed for fast-moving consumer brands, ensuring the right item gets to the right customer at the right time. With us, you get:

  • 98.0% same-day despatch
  • 99.9% pick and pack accuracy
  • A reliable service, no matter how fast you grow or how big your sales spikes get

Learn more about our order fulfilment service

Retain control over your inventory

All of our fulfillment centres run on ControlPort – our award-winning order fulfillment software. This enables you to manage your global operations from one simple, cloud-based interface.

  • Integrate your online store(s) and choose which locations ship which orders
  • Manage and control your inventory across all fulfillment centres
  • Monitor the status of orders in real time – and provide online tracking to your customers too

Learn more about our order fulfilment software

James and James's order fulfillment software, ControlPort, on laptop and mobile devices
home header2 1 1

Retain control over your inventory

All of our fulfillment centres run on ControlPort – our award-winning order fulfillment software. This enables you to manage your global operations from one simple, cloud-based interface.

  • Integrate your online store(s) and choose which locations ship which orders
  • Manage and control your inventory across all fulfillment centres
  • Monitor the status of orders in real time – and provide online tracking to your customers too

Learn more about our order fulfilment software

Where are our fulfillment centres located?

We picked our current locations to provide a brilliant delivery experience across Europe and North America. With plans to add a West Coast fulfillment centre soon, that experience will get even better.

20201028 092421

Northampton, UK

Our UK fulfillment center is strategically placed in central England, within close proximity to both national courier hubs and international airports.

Address:
James and James Fulfilment
Rhosili Rd, Northampton
NN4 7JE

Learn about our UK fulfillment center

An exterior shot of our EU fulfilment centre based in Venlo in the Netherlands

Venlo, EU

Being within a one-hour drive from three main carrier integration hubs, Venlo is considered Europe's logistics hotspot, offering fast shipping to key EU markets.

Address:
James and James Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Learn about our EU fulfillment center

James and James's US fulfilment centre in Columbus, Ohio

Ohio, US

Situated in the east central location of Ohio, our US fulfillment center provides 2-3 day shipping across North America.

Address:
James and James Fulfillment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Learn about our US fulfillment center

Las Vegas Fulfilment Centre

Las Vegas, US

Our Las Vegas site offers reduced rates on 2-3 day shipping across the West Coast. This includes quick and easy access to California - the largest eCommerce market in the US.

Address:
James and James Fulfillment
Global Logistics and Fulfilment LLC
3702 Las Vegas Blvd N., Suite 100
Las Vegas, NV 89115, United States

Learn about our US fulfillment center

Fulfillment Center FAQs

What does a fulfilment center do?

A fulfillment centre is a large, warehouse-like building that stores products for a retailer. When the retailer receives an order from a customer, staff in the fulfillment centre gather together the products and prepare them for shipping – a process called pick and pack. A courier then collects the order from the fulfillment centre and delivers it to the customer.

Learn more about our order fulfillment service

How do fulfillment centres work?

Fulfillment centres usually work in a number of teams, focussed on different tasks. For example, receiving goods in bulk from a supplier; organising how and where they’re stored; picking and packing orders as they come in; despatching packed orders to couriers; and receiving returned items and organising refunds or exchanges.

Learn more about the order fulfilment process

What do fulfillment centers cost?

Different fulfillment centers have different pricing models, but, in general, the cost of using a fulfilment centre will depend on a variety of factors. These include the volume of stock you want to store; the size and weight of your products; how many orders you take; how complex these orders are to pick and pack; and which shipping services you want to use.

Learn more about our fulfilment costs