Fast delivery, nationwide
Our fulfillment center in Brisbane provides fast access to Queensland, New South Wales, and major East Coast regions.
Cost-effective shipping
Hold inventory in Australia, making order fulfillment and returns simpler and more affordable.
Accuracy you can rely on
99.5% pick and pack accuracy ensures orders reach customers correctly, even at high order volumes.
Returns management
We handle returns from our Australian fulfillment center, reducing friction and getting returns back into inventory quickly.
Total visibility
ControlPort™ connects every step, giving you real-time tracking, inventory accuracy, and total operational control.
Seamless experience
Different time zone, same ControlPort™ platform, reliable team, and top-class J&J services.
98%+
Same-day dispatch
99.5%+
Pick & pack accuracy
95%+
Inventory booked
within 24 hours
99.9%+
Platform uptime
Our Australian Fulfillment Center
Our Australian fulfillment center is located in Brisbane, Queensland, a key East Coast logistics hub with excellent access to major transport routes and carrier networks. This central positioning allows fast and cost-effective delivery across Australia, from metro regions to regional areas.
The site offers strong connectivity to surrounding states, making it ideal for brands looking to offer competitive delivery times throughout Australia without managing their own warehouse or team.
This location creates a reliable foundation for scalable Australian eCommerce fulfillment, with the operational quality and visibility you expect from a global partner.
Brisbane, Queensland
J&J Global Fulfillment
Warehouse 3.1,
221 Gooderham Road,
Willawong, QLD 4110,
Australia
Why leading brands choose our Australian Fulfillment Services
Fast, predictable fulfillment
across Australia
-
1-2 day shipping nationwide
From our Brisbane fulfillment center, we provide quick and reliable access to customers across Queensland, New South Wales, Victoria, and surrounding regions. With weekend shipping and efficient carrier connections, Australian customers receive their orders faster and more consistently.
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Consistently high same-day shipping rates
Speed is essential for eCommerce in Australia, and our operation is designed to maintain rapid turnaround. With 98 percent of orders shipped the same day, delivery windows remain short and predictable, supporting a better customer experience.
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High capacity fulfillment built for scale
We ship hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
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High-accuracy picking for fewer errors
Our 99.5 percent pick and pack accuracy ensures customers across Australia receive the correct items. This reduces returns, prevents customer frustration, and protects your brand reputation in a highly competitive market.
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Fast inventory booking
We book 95% of inventory within 24 hours, giving you real-time insight into your Australian inventory position to support better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every parcel
Our platform selects the best carrier and service for each order based on speed, cost, and destination zone. This ensures efficient routing across Australia and increases first-time delivery success for every region.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
Australian fulfillment
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Real-time visibility
ControlPort™ gives you complete oversight of your Australian fulfillment, with live data on orders, inventory, and carrier performance to help you deliver consistent service levels as your brand grows.
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Automation that keeps fulfillment running smoothly
Built for modern eCommerce fulfillment, ControlPort™ automates key stages of the fulfillment workflow, from carrier selection to exception handling. This results in faster shipping, fewer manual tasks and more efficient Australian fulfillment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfillment activity or planning inventory replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfillment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
Effortless integration
We offer a wide range of eCommerce platform integrations with fast and easy set-up.
Our most popular online shopping carts include:
Ready to expand when you are
Whether you are shipping within your home market or expanding into new regions, our global fulfillment network is built to grow alongside your brand.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfillment centers
FAQ’s
Everything you need to know about our Australian fulfillment services.
Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.
Our system allows for centralized inventory management, enabling you to monitor stock levels and movements across all fulfillment centers from a single dashboard.
Our pricing is tailored to your specific needs, considering factors like order volume, storage requirements, and additional services. We work with you to provide a cost-effective solution.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
Yes, our ControlPort™ system provides real-time tracking of orders, giving you and your customers visibility into the shipping process.
Yes, we plan ahead for Australian holidays, ensuring that fulfillment and shipping schedules are maintained, and potential delays are communicated.
While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.
We cater to a broad range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.
Absolutely. Our Australian center handles returns efficiently, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.
You can ship your products directly to our Australian center. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfillment centers, providing a unified view of your operations.
By storing inventory closer to your Australian customers, you can reduce shipping times and costs, enhance customer satisfaction, and expand your market reach without the complexities of international shipping for each order.
We offer same-day dispatch with 1–4 day shipping across Australia, ensuring prompt delivery to your customers.
Our Australian fulfillment center is located in Brisvane, Queensland, providing strategic access to major Australian markets.
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
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See
the difference
for yourself
Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.