Canada Fulfillment Services

Canadian Fulfillment Built for Speed, Accuracy & Scale

  • Canadian delivery from our Toronto fulfillment center
  • Total visibility through our award-winning ControlPort™ platform
  • Scalable fulfillment designed for high-volume merchants

Prime location

Our Toronto fulfillment center provides fast access to Canadian shipping zones and bordering US states.

Cost-effective shipping

Hold inventory in Toronto Canada, making order fulfillment and returns simpler and more affordable.

Accuracy you can rely on

99.5% pick and pack accuracy ensures orders reach customers correctly, even at high order volumes.

Returns management

We handle returns from our Canadian fulfillment center, reducing friction and getting stock back into inventory quickly.

Complete fulfillment visibility

ControlPort™ connects every step, giving you real-time tracking, inventory accuracy, and total operational control.

Seamless experience

Integrate seamlessly with our proprietary ControlPort™ platform, reliable team, and top-class J&J services.

98%+

Same-day shipping

99.5%+

Pick & pack accuracy

95%+

Inventory booked
within 24 hours

99.9%

Platform uptime

Our Canadian Fulfillment Center

Our Canadian fulfillment center is located in Toronto, Ontario, one of the country’s most important logistics hubs. With direct access to major carrier networks, key transport routes, and a large metropolitan population, it provides fast and efficient delivery across Ontario and the wider Canadian market.

Toronto’s central position also offers strong national reach and reliable east-coast connectivity, making it an effective base for brands serving customers across Canada. Its proximity to major cross-border transport links supports smooth access into the United States when required.

This gives you a strong foundation for scalable Canadian eCommerce fulfillment, with the capacity to grow as your demand increases.

Toronto, Canada

J&J Global Fulfilment
Distribution & Warehousing Solutions
1475 Courtneypark Dr. East,
L5T 2R1, Mississauga,
Canada

View all locations

Why brands choose our Canada
fulfillment services

Fast, predictable fulfillment
across Canada

  • Fast delivery across the country

    Meet customer expectations with fast shipping to Canadian consumers. We help you deliver the speed your customers demand.

  • Consistently high same-day shipping rates

    Speed is essential for eCommerce in Canada and our operation is designed to maintain rapid turnaround. With 98% of orders dispatched the same day, delivery windows remain short and predictable, supporting a better customer experience.

  • High capacity fulfillment built for scale

    We ship hundreds of thousands of orders each week, scaling throughput during Peak periods. We never run at capacity, so your growth is never throttled.

With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.

Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch

Accuracy and control
at every stage

  • High-accuracy picking for fewer errors

    Our 99.5% pick and pack accuracy ensures customers across Canada receive the correct items. This reduces returns, prevents customer frustration, and protects your brand reputation in a highly competitive market.

  • Fast inventory booking

    We book 95% of inventory within 24 hours, giving you real-time insight into your Canadian inventory position to support better forecasting, fewer oversells, and more confident campaign planning.

  • Intelligent carrier routing for every package

    Our platform selects the best carrier and service for each order based on speed, cost, and destination zone. This ensures efficient routing across Canada and increases first-time delivery success for every region.

Being with J&J has been an absolute game changer for us. Our first Peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!

Claire Charlton, Gandy’s

Total visibility of your
Canadian fulfillment

  • Real-time visibility

    ControlPort™ gives you complete oversight of your Canadian fulfillment, with live data on orders, inventory, and carrier performance to help you deliver consistent service levels as your brand grows.

  • Automation that keeps fulfillment running smoothly

    Built for modern eCommerce fulfillment, ControlPort™ automates key stages of the fulfillment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient Canadian fulfillment.

  • Always-on insights with 99.9% platform uptime

    Whether monitoring fulfillment activity or planning inventory replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.

“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”

John Clarke, Founder, John Clarke Sports Nutrition

Get total visibility and control with ControlPort™, our award-winning fulfillment software

  • Live order tracking
  • Order management
  • SLA reporting
  • BBE insights
  • Custom API
  • Returns management
  • Inventory insights
  • Product analysis
Discover ControlPort™

Effortless integration

We offer a wide range of eCommerce platform integrations with fast and easy set-up.

Our most popular online shopping carts include:

Ready to expand when you are

Whether you are shipping within your home market or expanding into new regions, our global fulfillment
network is built to grow alongside your brand.

40 Million

Orders shipped all time

7.5 Million

Orders shipped last year

400+

Global clients

7

Global fulfillment centers

FAQ’s

Everything you need to know about our Canadian fulfillment services.

We assist in preparing the necessary documentation for customs clearance. However, it’s essential to consult with customs experts to ensure compliance with Australian import regulations.

Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.

Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.

Yes, our ControlPort™ system provides real-time tracking of orders, giving you and your customers visibility into the shipping process.

We assist in preparing the necessary documentation for customs clearance. However, it’s essential to consult with customs experts to ensure compliance with Canadian import regulations.

Yes, we plan ahead for Canadian holidays, ensuring that fulfillment and shipping schedules are maintained, and potential delays are communicated.

While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.

We cater to a broad range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.

Absolutely. Our Canadian facility handles returns efficiently, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.

You can ship your products directly to our Canadian center. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.

Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfillment centers, providing a unified view of your operations.

Our Canadian fulfillment center enables cost-effective next-day delivery throughout Canada. We offer same-day dispatch options to ensure prompt delivery to your customers.

By storing inventory closer to your Canadian customers, you can reduce shipping times and costs, enhance customer satisfaction, and expand your market reach without the complexities of international shipping for each order.

Our Canadian fulfillment center is strategically located in Mississauga, Ontario, just outside Toronto. This prime location offers quick access to over 29 million eCommerce customers across Canada.

Empowering our clients

Helping businesses like yours to see more, sell more, and grow more.

88%

International customers receive orders 88% quicker on average.

With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.

Jason Welsh

Sr. Manager Ecomm Fulfillment

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+204%

Tom’s Trunks have grown by an average of 204% year-on-year.

J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.

Freddie Northcott

Operations Manager

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390 hours

ControlPort™ has saved us 390 hours of customer service time each year.

For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.

James Pryor

Chief Operating Officer

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the difference

for yourself

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Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

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