Central UK location for speed
Our Northampton fulfillment center ensures fast national coverage and lower delivery costs.
Smart carrier optimization
Every order is automatically routed for the fastest, most cost-effective delivery.
Accuracy you can rely on
99.5%+ pick and pack accuracy ensures orders arrive right the first time.
Weekend dispatch included
We keep fulfillment running all week, no delays and no downtime.
Ready for expansion
Grow from the UK, with a network of global fulfillment centers.
Total visibility
ControlPort™ connects every step, giving you real-time tracking, live inventory accuracy, and total operational control.
98%+
Same-day dispatch
99.5%+
Pick & pack accuracy
95%+
Stock booked within 24 hours
99.9%+
Platform uptime
Our UK Fulfillment Center
Our UK fulfillment center is strategically located in Northampton, UK, a logistics hub close to major carriers and international airports.
An hour north of London, our specialized eCommerce fulfillment center enables fast access to domestic and international territories by road, air, and rail.
Northampton, UK
J&J Global Fulfillment
Rhosili Rd,
Northampton
NN4 7JE
United Kingdom
Why leading brands choose our UK fulfillment services
Fast, predictable fulfillment
across the UK
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Next-day delivery, 7 days a week
With weekend dispatch and extended cutoff times, our UK fulfillment services ensure customers receive orders exactly when they expect them.
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98% same-day dispatch
98% of orders are dispatched the same day. Your customers benefit from shorter delivery windows and a smoother overall fulfillment experience.
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High-capacity UK fulfillment built for scale
We dispatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
“With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.”
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
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High-accuracy picking for fewer errors
99.5% pick and pack accuracy ensures customers receive the correct items every time, reducing returns, support demand, and operational costs.
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Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your UK stock position to support better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every order
ControlPort™ selects the most suitable carrier for every order, optimizing speed and service to help you achieve higher first-time delivery success.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
UK fulfillment
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Real-time visibility across your UK fulfillment operation
ControlPort™ gives you complete oversight of your UK fulfillment, with live data on orders, stock, and carrier performance to help you deliver consistent service levels as your brand grows.
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Automation that keeps fulfillment running smoothly
Built for modern eCommerce fulfillment, ControlPort™ automates key stages of the fulfillment workflow, from carrier selection to exception handling. This results in faster dispatch, fewer manual tasks and more efficient UK fulfillment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfillment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfillment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
Effortless integration
We offer a wide range of eCommerce platform integrations with fast and easy set-up.
Our most popular online shopping carts include:
Ready to expand when you are
Whether you’re entering the UK market for the first time or expanding further internationally, our global fulfillment network grows alongside your brand
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfillment centers
FAQ’s
Everything you need to know about our UK fulfillment services.
After we review your needs, most clients are onboarded and fully operational within 2–3 weeks, depending on the complexity of your setup.
ControlPort™ enables centralized inventory management across all fulfillment centers, giving you full visibility and control from a single login.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
Yes. ControlPort™ gives you and your customers real-time visibility into every stage of the order journey, from dispatch to delivery.
We help prepare customs documentation for shipping to the UK. We also recommend working with a customs broker to ensure full compliance with UK import laws.
Yes, we proactively plan around UK holidays to maintain fulfillment and shipping schedules, and we communicate any potential delays ahead of time.
We typically work with businesses shipping 300+ orders per month but are happy to support fast-growing brands that are scaling toward that volume.
We support a broad range of products, including fashion, electronics, beauty items, dietary supplements, and more. Our centers are equipped to handle these with care and precision.
Yes, we handle returns efficiently at our UK facility—inspecting items, processing refunds as needed, and preparing products for resale to ensure a smooth customer experience.
You can ship products directly to our UK center. Once received, we inspect, measure, and photograph your items before uploading them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, lets you manage inventory, orders, and analytics across all fulfillment centers through a single dashboard.
Our UK fulfillment center offers affordable next-day delivery across the UK. We also provide same-day dispatch options for even faster service.
Storing inventory closer to your UK customers helps reduce shipping times and costs, improves customer satisfaction, and expands your market reach—without the complexity of international shipping on every order.
Our UK fulfillment center is located in Northampton, strategically positioned to efficiently serve customers across the UK and Europe.
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hours
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
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See
the difference
for yourself
Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.