Scalable order fulfillment
Flexible picking, packing and global shipping that scale as your brand grows.
Global fulfillment centers
Cross-border fulfillment made simple with strategically located fulfillment centers.
High accuracy, rapid dispatch
Consistent, reliable order fulfillment with industry-leading accuracy and same-day dispatch.
Full eCommerce integration
Seamless integrations with leading platforms and marketplaces for automated eCommerce fulfillment services.
Total visibility
Monitor inventory, orders and carrier performance in real-time for total eCommerce fulfillment visibility, with ControlPortâ„¢.
Built for Peak
Scalable processes and staffing keep orders moving smoothly, even during Peak and fast-growth periods.
Global eCommerce fulfillment
We operate a global network of eCommerce fulfillment centers designed to support accurate,
reliable delivery wherever your customers are.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfillment centers
98%+
Same-day dispatch
99.5%+
Pick & pack accuracy
95%+
Inventory booked within 24 hrs
99.9%+
Platform uptime
Fast, reliable order fulfillment
Our eCommerce fulfillment network supports worldwide shipping through optimized carrier routes and high-performance operational workflows.
Orders submitted before your cutoff time are picked, packed and shipped the same day. With multi-carrier optimization and region-specific delivery options, you maintain competitive delivery times across every market you serve.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh, Sr. Manager of Ecomm Fulfillment, Dr. Squatch
Easy order management and tracking
Gain full command over every order, with ControlPortâ„¢
-
Real-time visibility
View all your live orders: picking, packing, labeling, awaiting dispatch. You’ll see exactly where each order is in the fulfillment process, with time-stamped milestones and alerts for any issues, so you’re always in control.
-
Total control
Need to pause, cancel, or change an order? ControlPortâ„¢ lets you issue updates or redirections straight to warehouse operations up until the carrier collects.
-
Full insights
Click into any order – live or historical – to investigate journey details, carrier choices, shipping costs, and SLA compliance. Track fulfillment team performance against real SLAs over time (7 days, 90 days, 12 months), helping you benchmark accuracy and turnaround.
On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.
John Clarke, Founder, John Clarke Sports Nutrition
Powerful inventory
management for eCommerce brands
Keep your inventory sharp, scalable, and under control.
-
Live product tracking and status alerts
Instantly see which products are in stock, running low, overstocked, or no longer active. ControlPortâ„¢ flags stock issues in real-time, helping you avoid sell-outs, over-ordering, and storage waste.
-
Profit-led inventory insights
Go beyond basic stock counts. Identify your best and worst performers using sales velocity, margin, and holding cost data, so you can make smarter buying, bundling, and clearance decisions.
-
Full control over product listings
Add, edit, or retire SKUs directly in the portal. New lines are weighed, measured, and photographed on arrival, creating rich, accurate product records that feed into picking accuracy and cost reporting automatically.
The data and transparency inside ControlPort™ is some of the best we’ve seen. We’ve used other 3PLs that simply don’t have that level of visibility.
Chris Sutton, PetLabCo
Actionable Insights
Understand what’s happening on every order, every SKU, and every dollar spent.
-
Delivery & margin intelligence
Understand what you’re really spending to ship each package. ControlPort™ breaks down postage by carrier, country, weight, and delivery time so you can identify overspend, optimize carrier routing, and improve your margin.
-
Historical and SLA tracking
Track your performance over any time period; 7-day snapshots to year-long reports. Monitor dispatch rates, intake speed, and order accuracy in real time, and get alerts when performance drops below SLA.
ControlPortâ„¢ is so easy to use. The capability is great and the reporting functionality is incredibly useful
David Nettleship, The Wine Flyer
eCommerce fulfillment built for scale
Capacity when you need it, where you need it.
-
High capacity fulfillment built for scale
We dispatch hundreds of thousands of orders each week, scaling throughput during Peak periods. We never run at capacity, so your growth is never throttled.
-
Global reach, local expertise
With fulfillment centers in the UK, US, EU, Canada and Australia, we make cross-border shipping feel local. ControlPortâ„¢ unifies all locations into one system, so you can manage global orders as easily as domestic ones.
J&J’s regional expertise has helped us improve service and reduce shipping costs exponentially to areas in which we were struggling
Jason Welsh, Sr. Manager of Ecomm Fulfillment, Dr. Squatch
Get total visibility and control with ControlPortâ„¢, our award-winning fulfillment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
Effortless integration
We offer a wide range of eCommerce platform integrations with fast and easy set-up.
Our most popular online shopping carts include:
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPortâ„¢ has saved us 390 hours of customer service time each year.
For me, ControlPortâ„¢ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
Trusted by
Request pricing
We need this information to tailor a quote for your business.
See
the difference
for yourself
Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.
