The eCommerce blog

Artificial Intelligence

How is artificial intelligence changing the face of logistics?

Posted on by James and James
In this guest post, Mélanie Vaast – a Writer and Project Marketing Manager at eCommerce Nation – discusses the impact that artificial intelligence (AI) and automation is having on the logistics industry.
Read more
Improve customer experience

Areas to improve your customer service team during peak season

Posted on by James and James
Customer service teams can be put under heavy pressure during peak season. In this post, we show you how to change five areas of your business, to relieve your team's stress and improve your customer service.
Read more
Avoid disastrous product launch

How to avoid a disastrous product launch

Posted on by James and James
A product launch can make or break your eCommerce business. But with careful preparation, you should be able to forecast whether or not it will succeed. In this post, we show you how to plan a successful product launch.
Read more
Social media

4 ways social media can benefit your online business

Posted on by James and James
Social media plays a keen part in the social lives of billions, but do you know the key ways that it can benefit your business? Discover how it can help you reach new customers and satisfy existing ones in this post.
Read more
The future of eCommerce

The future of eCommerce – and how you can keep up

Posted on by James and James
The future is only a minute away. With the eCommerce landscape evolving, what will customers expect from your online business in the future? Find out in this post, looking at trends such as mCommerce and drone delivery, and how you can keep up with them.
Read more
A person using an iPad with a laptop in the background

How to keep your online business relevant

Posted on by James and James
Advancing and changing technologies make it difficult to remain visible and connected with consumers. In this post, we show how to keep your business relevant in fast-changing world of eCommerce.
Read more
Environmental protection

How to make your packaging more eco-friendly

Posted on by James and James
Consumers are increasingly eco-aware, so it's important to consider environmental impact when choosing your products and packaging that they're shipped in. In this post, we outline the key factors to consider.
Read more
An example of a stock keeping unit (SKU), containing brand, product, size and colour

What is a SKU? Everything you need to know about stocking keeping units

Posted on by James and James
SKU (pronounced "skew") stands for stock keeping unit. Every SKU represents an individual product and is made up of a unique set of characters. In this post, we give you the lowdown on what SKUs are and how you can use them in you eCommerce business.
Read more
Success of products

4 things to consider when measuring the success of your products

Posted on by James and James
Different variables of a product can determine just how successful it will be on the online market. It's important to consider every factor. In this post, we show you how to do just that, turning every product into a success.
Read more
An icon of a rocket: a metaphor for James and James's rapid growth.

James and James recognized as one of Inc. Magazine’s fastest-growing European companies

Posted on by James and James
Inc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – a prestigious ranking of Europe's fastest-growing private companies. In this post, find out more about the list and why we made it.
Read more
Successful eCommerce businesses

How successful eCommerce businesses cope with (and reduce) returns

Posted on by James and James
How do the best online retailers ensure their returns process is exceptional, and provide excellent customer service even when the volume is high? In this post, we uncover their secrets and show you how to replicate their success.
Read more
Afraid of data

Are you afraid of your data? How to get full visibility on your eCommerce fulfillment operations

Posted on by James and James
Have you ever felt in the dark about your eCommerce fulfillment? Getting the right data on your operations can be a nightmare, but our cloud-based technology can help. In this post, find out how we can give you visibility.
Read more