Rapid, cost-effective Australian fulfilment
Reach customers fast
1-4 day shipping across Australia. Same-day dispatch for orders placed before 2pm.
Seamless experience
Different time zone, same ControlPort™ platform, reliable team, and top-class J&J services.
Cost-effective shipping
Hold stock in Australia, making order fulfilment and returns simpler and more affordable.
Different time-zones. Same J&J experience.
In today’s online marketplace, shipping sets your brand apart. Our Australian eCommerce fulfilment centre enables cost-effective next-day delivery throughout Australia.
We’ll help you earn more customers through low-cost shipping and same-day dispatch options, whilst delivering orders on time and in perfect condition to keep them coming back for more.
Our seamless fulfilment process
Our Australian eCommerce fulfilment centre runs on our award-winning cloud-based fulfilment software, ControlPort™, executed through our seamless fulfilment services.
Step 1
Goods in
Ship your products to our Australian fulfilment centre. We inspect, measure, and photograph your items, and add tracking details to our inventory management software, ControlPort™.
Step 2
Warehousing
Once checks are complete, we place your goods into clean, safe storage in our Australian fulfilment centre, optimising space for each item to ensure cost efficiency. You only pay for what you use.
Step 3
Picking & packing
When an order is placed, our team use J&J’s custom-built tech to pick and pack your products, ready for fulfilment across Australia.
Step 4
Shipping
We swiftly fulfil orders to Australia through our carrier network. Save costs on shipping thanks to our economies of scale, and our Carrier Team regularly negotiate the best rates on your behalf.
Step 5
Returns management
All returns come back to us for rapid processing at our Australian fulfilment centre. We check, refund if needed, fix any damage, and prepare suitable goods for resale.
Customers can track their returns from start to finish.
Step 6
Additional services
Get in touch to learn more about our additional services, including kitting & assemblies, custom packaging, omnichannel fulfilment and third-party logistics (3PL).
We can also fulfil bespoke requirements, depending on your orders per month.
Total visibility & complete control with ControlPort™
Our fulfilment software – ControlPort™ – provides complete visibility to eCommerce retailers with real-time supply chain data. Save time, boost satisfaction, and improve sales throughout Australia.
End-to-end stock tracking
Stock management
Sales performance
Sales channel integrations
White labelled, customer-facing portals
Why use our Australian fulfilment services?
Backed by sharp minds and smooth systems, our Australian fulfilment centre offers agile onboarding and flexible plans. From storage to shipping and returns, we handle it all.
Rapid, accurate Australian fulfilment services
- 98% same-day shipping for fast delivery to customers
- 99.9% pick and pack accuracy through our proprietary technology and expert team
- 52% average growth for eCom brands per year
Scale up your business fast
- Keep delighting customers with reliable tech-enabled fulfilment
- Manage inventory with ControlPort™, our award-winning order fulfilment software
- Scale order volumes quick from 300 to 10K+ per month
Local & global reach
- Our Australian fulfilment centre is part of an international network of warehouses
- Hold stock in one or all of our fulfilment centres
- Offer fast, cost-effective shipping worldwide
FAQs
Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.
Our system allows for centralised inventory management, enabling you to monitor stock levels and movements across all fulfilment centres from a single dashboard.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
Yes, our ControlPort™ system provides real-time tracking of orders, giving you and your customers visibility into the shipping process.
We assist in preparing the necessary documentation for customs clearance. However, it’s essential to consult with customs experts to ensure compliance with Australian import regulations.
Yes, we plan ahead for Australian holidays, ensuring that fulfilment and shipping schedules are maintained and potential delays are communicated.
While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.
We cater to a wide range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.
Absolutely. Our Australian centre provides a returns handling service, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.
You can ship your products directly to our Australian centre. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfilment centres, providing a unified view of your operations.
We offer 1–4 day shipping across Australia, with same-day dispatch for orders placed before 2pm, ensuring prompt delivery to your customers.
By storing inventory closer to your Australian customers, you can reduce shipping times and costs, enhance customer satisfaction, and expand your market reach without the complexities of international shipping for each order.
Our Australian fulfilment centre is strategically located in Brisbane, Queensland, providing efficient access to customers across the country.
Guides & resources
What is a fulfilment centre?
Fulfilment centres form the foundation for efficient order processing, inventory management, and seamless multi-channel order fulfilment, making them essential for meeting the demands of today’s dynamic market.
How to choose the right fulfilment centre
We’ve created this checklist using our extensive knowledge of running both eCommerce businesses and fulfilment centres. The questions should help you and your team when considering potential fulfilment partners.
Warehouse Vs Distribution Centre – An Overview
You might be wondering whether a warehouse or a distribution centre is right for you. That depends on what stage your business is at, as well as your requirements.
Case Studies
Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.