Prime location
Our Toronto fulfilment centre provides fast access to Canada zones and border American states.
Cost-effective shipping
Hold stock in Canada, making order fulfilment and returns simpler and more affordable.
Accuracy you can rely on
99.5% pick and pack accuracy ensures orders reach customers correctly, even at high order volumes.
Returns management
We handle returns from our Canadian fulfilment centre, reducing friction and getting stock back into inventory quickly.
Complete fulfilment visibility
ControlPort™ connects every step, giving you real-time tracking, inventory accuracy, and total operational control.
Seamless experience
Integrate seamlessly with our ControlPort™ platform, reliable team, and top-class J&J services.
98%+
Same-day despatch
99.5%+
Pick & pack accuracy
95%+
Stock booked
within 24 hrs
99.9%
Platform uptime
Our Canadian Fulfilment Centre
Our Canadian fulfilment centre is located in Toronto, Ontario, one of the country’s most important logistics hubs. With direct access to major carrier networks, key transport routes, and a large metropolitan population, it provides fast and efficient delivery across Ontario and the wider Canadian market.
Toronto’s central position also offers strong national reach and reliable east-coast connectivity, making it an effective base for brands serving customers across Canada. Its proximity to major cross-border transport links supports smooth access into the United States when required.
This gives you a strong foundation for scalable Canadian eCommerce fulfilment, with the capacity to grow as your demand increases.
Toronto, Canada
J&J Global Fulfilment
Distribution & Warehousing Solutions
1475 Courtneypark Dr. East,
L5T 2R1, Mississauga,
Canada
Why brands choose our Canada
fulfilment services
Fast, predictable fulfilment
across Canada
-
Fast delivery across the country
Meet customer expectations with fast shipping to Canadian consumers. We help you deliver the speed your customers demand.
-
Consistently high same-day despatch rates
Speed is essential for eCommerce in Canada and our operation is designed to maintain rapid turnaround. With 98% of orders despatched the same day, delivery windows remain short and predictable, supporting a better customer experience.
-
High capacity fulfilment built for scale
We despatch hundreds of thousands of orders each week, scaling throughput during Peak periods. We never run at capacity, so your growth is never throttled.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
-
High-accuracy picking for fewer errors
Our 99.5% pick and pack accuracy ensures customers across Canada receive the correct items. This reduces returns, prevents customer frustration, and protects your brand reputation in a highly competitive market.
-
Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your Canadian stock position to supporting better forecasting, fewer oversells, and more confident campaign planning.
-
Intelligent carrier routing for every parcel
Our platform selects the best carrier and service for each order based on speed, cost, and destination zone. This ensures efficient routing across Canada and increases first-time delivery success for every region.
Being with J&J has been an absolute game changer for us. Our first Peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
Canadian fulfilment
-
Real-time visibility
ControlPort™ gives you complete oversight of your Canadian fulfilment, with live data on orders, stock, and carrier performance to help you deliver a consistent service levels as your brand grows.
-
Automation that keeps fulfilment running smoothly
Built for modern eCommerce fulfilment, ControlPort™ automates key stages of the fulfilment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient Canadian fulfilment.
-
Always-on insights with 99.9% platform uptime
Whether monitoring fulfilment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfilment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
We integrate with just about everything
Our custom API is available for everything else.
Ready to expand when you are
Whether you are shipping within the UK or moving into new markets, our global fulfilment
network is built to grow alongside your brand.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfilment centres
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
400+ eCommerce brands trust us to deliver accuracy, speed, and complete control, day in and day out.
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See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.
