Fast delivery across the EU
Our fulfilment centres in Venlo, Netherlands, and Gorzów, Poland provide next-day delivery across Europe.
Cost-effective shipping
Split inventory across both EU locations to cut down on long-haul shipping fees and improve delivery efficiency for customers.
Smart carrier optimisation
Every order is automatically routed for the fastest, most cost-effective delivery across all of Europe.
Accuracy you can rely on
99.5% pick and pack accuracy ensures European customers receive exactly what they ordered, even at high volumes.
Returns management
We handle returns from our EU fulfilment centres, reducing friction and getting stock back into inventory quickly.
Complete fulfilment visibility
ControlPort™ connects every step, giving you real-time tracking, inventory accuracy, and total operational control.
98%+
Same-day despatch
99.5%+
Pick & pack accuracy
95%+
Stock booked
within 24 hrs
99.9%+
Platform uptime
Our EU Fulfilment Centres
Our EU fulfilment network is anchored by two strategically located sites in Venlo, Netherlands, and Gorzów, Poland – giving your brand fast, reliable access to Europe’s largest and fastest-growing markets.
Venlo is widely recognised as Europe’s premier logistics hotspot, with exceptional connectivity to Western European hubs and major carrier networks. Meanwhile, our Gorzów facility is positioned within a fast-growing logistics corridor, enabling efficient delivery into Central and Eastern Europe.
Together, these centres provide the ideal foundation for scalable, cross-border eCommerce fulfilment across the entire European Union.
Venlo, Netherlands
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40,
NL 5951 AV Belfeld,
Netherlands
Gorzów, Poland
J&J Global Fulfilment
Panattoni Logistics Center
Szczecińska 49
66-400 Gorzów Wielkopolski
Poland
Why leading brands choose our EU fulfilment services
Fast, predictable fulfilment
across Europe
-
Next-day delivery across Europe
Our strategically positioned EU fulfilment centres ensure your orders reach customers quickly, with next-day shipping covering the majority of Europe.
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Same-day despatch for 98% of orders
We maintain high-speed fulfilment even during peak trading. With 98 percent of orders despatched the same day, your brand can offer EU customers the quick turnaround times they expect.
-
High-capacity EU fulfilment built for scale
We despatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
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High-accuracy picking for fewer errors
99.5% pick and pack accuracy ensures EU customers receive the correct items every time, reducing returns, support demand, and operational costs.
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Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your EU stock position to supporting better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every parcel
Our platform selects the best carrier and service for each order based on speed, cost, and destination zone. This ensures efficient routing across all European countries and increases first-time delivery success for every region.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
EU fulfilment
-
Real-time visibility
ControlPort™ gives you complete oversight of your EU fulfilment, with live data on orders, stock, and carrier performance to help you deliver a consistent service levels as your brand grows.
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Automation that keeps fulfilment running smoothly
Built for modern eCommerce fulfilment, ControlPort™ automates key stages of the fulfilment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient EU fulfilment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfilment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfilment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
We integrate with just about everything
Our custom API is available for everything else.
Ready to expand when you are
Whether you are shipping within the UK or moving into new markets, our global fulfilment network is built to grow alongside your brand.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfilment centres
FAQ’s
Everything you need to know about our EU fulfilment services.
Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.
Our system allows for centralised inventory management, enabling you to monitor stock levels and movements across all fulfilment centres from a single dashboard.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
We assist in preparing the necessary documentation for customs clearance. However, it’s essential to consult with customs experts to ensure compliance with EU import regulations.
Yes, we plan ahead for EU holidays, ensuring that fulfilment and shipping schedules are maintained and potential delays are communicated.
While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.
We cater to a wide range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.
Absolutely. Our US centre provides a returns handling service, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.
You can ship your products directly to our EU centre. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfilment centres, providing a unified view of your operations.
Our EU fulfilment centre enables cost-effective next-day delivery throughout Europe, meeting the high expectations of European consumers accustomed to fast delivery.
By storing inventory within the EU, you can mitigate customs delays, reduce shipping costs, and provide faster delivery to European customers, enhancing their shopping experience.
Our EU fulfilment centres are strategically located in Venlo, the Netherlands, and Gorzów, Poland. Both locations are excellent logistics hubs with strong networks for rapid access to major European markets.
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
400+ eCommerce brands trust us to deliver accuracy, speed, and complete control, day in and day out.
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See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.