400+ eCommerce brands trust us to deliver accuracy, speed, and complete control, day in and day out.
44+ Million
Orders shipped all time
9.3 Million
Orders shipped last year
400+
Global clients
7
Global fulfilment centres
Central UK location for speed
Our UK fulfilment centre ensures national coverage and lower delivery costs.
Smart carrier optimisation
Every order is automatically routed for the fastest, most cost-effective delivery.
Accuracy you can rely on
99.5%+ pick-and-pack accuracy ensures orders arrive right the first time.
Weekend despatch included
We keep fulfilment running all week, with no delays or downtime.
Ready for expansion
Grow from the UK, with a network of global fulfilment centres.
Total visibility
ControlPort™ connects every step with live inventory and real-time tracking.
Our UK Fulfilment Centre
Our UK fulfilment centre is strategically located in Northampton, UK, a logistics hub close to major carriers and international airports.
An hour north of London, our UK eCommerce fulfilment centre enables fast access to domestic and international territories by road, air, and rail.
Our Northampton facility spans 441,000 square feet, including a five-storey pick tower of over 240,000 square feet. With more than 21,000 pick locations and 7,200 VNA locations for palletised and large storage, the site is built for brands who operate at scale.
Northampton, UK
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE
United Kingdom
Why leading brands choose our UK fulfilment services
Fast, predictable fulfilment
across the UK
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Next-day delivery, 7 days a week
With weekend despatch and extended cut-off times, our UK fulfilment services ensure customers receive orders when they expect them.
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98% same-day despatch
98% of orders are despatched the same day. Your customers benefit from shorter delivery windows and a smoother overall fulfilment experience.
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High-capacity UK fulfilment built for scale
We despatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
“With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.”
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
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High-accuracy picking for fewer errors
99.5% pick-and-pack accuracy ensures customers receive the correct items every time, reducing returns, support demand, and costs.
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Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your UK stock position to support better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every order
ControlPort™ selects the most suitable carrier for every order, optimising speed and service to help you achieve higher first-time delivery success.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
UK fulfilment
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Real-time visibility across your UK fulfilment operation
ControlPort™ gives you complete oversight of your UK fulfilment, with live data on orders, stock, and carrier performance to help you deliver consistent service levels as your brand grows.
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Automation that keeps fulfilment running smoothly
Built for modern eCommerce fulfilment, ControlPort™ automates key stages of the fulfilment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient UK fulfilment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfilment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfilment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
2,100%
Over 2,100% UK order growth since partnering with J&J
Mistakes can happen, but I genuinely can’t recall any I’ve had to sort out with J&J. If I place an order before the cut-off, I know it will go out within the SLA. It just happens.
Ana Bottaro
Operations Manager
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
Request pricing
Tell us more about your business. We’ll provide a tailored quote.
FAQs
Everything you need to know about our UK fulfilment services.
You can request a tailored quote by sharing your monthly order volume, product size, key markets, and contact information. One of our fulfilment experts will then provide pricing based on your specific requirements.
We achieve 99.5%+ pick-and-pack accuracy, helping ensure customers receive the correct items the first time. This reduces errors, returns, support demand, and operational costs.
Yes. Our UK fulfilment services support next-day delivery, 7 days a week, with weekend despatch and extended cut-off times to help customers receive orders when they expect them.
Yes. Our UK fulfilment centre supports both domestic and international shipping, helping eCommerce brands reach customers in the UK and overseas. Orders are managed through ControlPort™, giving you total visibility across fulfilment, tracking, inventory, and carrier performance.
Our UK fulfilment centre is strategically situated in Northampton, offering rapid, cost-effective, same-day shipping across the UK and key European markets. Its central location ensures streamlined logistics and excellent connectivity to major courier networks, helping your business fulfil orders efficiently and reliably.
See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.