Central UK location for speed
Our Northampton fulfilment centre ensures fast national coverage and lower delivery costs.
Smart carrier optimisation
Every order is automatically routed for the fastest, most cost-effective delivery.
Accuracy you can rely on
99.5%+ pick and pack accuracy ensures orders arrive right the first time.
Weekend despatch included
We keep fulfilment running all week, no delays and no downtime.
Ready for expansion
Grow from the UK, with a network of global fulfilment centres.
Total visibility
ControlPort™ connects every step, giving you real-time tracking, live inventory accuracy, and total operational control.
98%+
Same-day despatch
99.5%+
Pick & pack accuracy
95%+
Stock booked within 24 hrs
99.9%+
Platform uptime
Our UK Fulfilment Centre
Our UK fulfilment centre is strategically located in Northampton, UK, a logistics hub close to major carriers and international airports.
An hour north of London, our specialised eCommerce fulfilment centre enables fast access to domestic and international territories by road, air, and rail.
Northampton, UK
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE
United Kingdom
Why leading brands choose our UK fulfilment services
Fast, predictable fulfilment
across the UK
-
Next-day delivery, 7 days a week
With weekend despatch and extended cut-off times, our UK fulfilment services ensure customers receive orders exactly when they expect them.
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98% same-day despatch
98% of orders are despatched the same day. Your customers benefit from shorter delivery windows and a smoother overall fulfilment experience.
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High-capacity UK fulfilment built for scale
We despatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
“With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.”
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
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High-accuracy picking for fewer errors
99.5% pick and pack accuracy ensures customers receive the correct items every time, reducing returns, support demand, and operational costs.
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Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your UK stock position to supporting better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every order
ControlPort™ selects the most suitable carrier for every order, optimising speed and service to help you achieve higher first-time delivery success.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
UK fulfilment
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Real-time visibility across your UK fulfilment operation
ControlPort™ gives you complete oversight of your UK fulfilment, with live data on orders, stock, and carrier performance to help you deliver a consistent service levels as your brand grows.
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Automation that keeps fulfilment running smoothly
Built for modern eCommerce fulfilment, ControlPort™ automates key stages of the fulfilment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient UK fulfilment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfilment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfilment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
We integrate with just about everything
Our custom API is available for everything else.
Ready to expand when you are
Whether you are shipping within the UK or moving into new markets, our global fulfilment network is built to grow alongside your brand.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfilment centres
FAQ’s
Everything you need to know about our UK fulfilment services.
Absolutely. Our software allows you to manage inventory centrally while fulfilling across Shopify, Amazon, TikTok Shop, eBay, and other channels. Orders are automatically routed and fulfilled without manual intervention, reducing errors and improving delivery speed.
We typically work with brands shipping 300+ orders per month. However, we welcome conversations with emerging businesses that are scaling quickly. Our infrastructure is designed to support you at every growth stage.
Yes. We support multi-location fulfilment strategies and can synchronise inventory across UK, EU, and other global sites via ControlPort™. This ensures you can fulfil from the most optimal location and manage all operations from one dashboard for maximum efficiency.
Once we understand your requirements, we guide you through a fast and structured onboarding process. This includes account setup, tech integrations, inventory transfer, and test runs. Many clients are fully live within 2–3 weeks, depending on complexity and responsiveness.
Yes, we offer a complete returns handling service to help you streamline reverse logistics. Returned products are inspected and processed according to your preferences – whether that means restocking, disposal, or notifying you for action. This helps maintain customer satisfaction while reducing administrative overhead.
Our fulfilment centre features 24/7 security, CCTV monitoring, and robust operational protocols to ensure the safety of your stock. Designed to scale with your business, the warehouse can accommodate seasonal surges and long-term growth without compromising service quality or speed.
Our award-winning ControlPort™ platform gives you real-time access to inventory data, stock levels, order statuses, and key operational metrics. With proactive alerts and powerful reporting, you stay in control of your supply chain while reducing the risk of overselling or stockouts.
Absolutely. We fulfil both direct-to-consumer (B2C) orders and larger, wholesale B2B shipments. Whether you’re shipping individual parcels or bulk cartons to trade customers, our fulfilment centre and systems are optimised for accuracy, speed, and scalability across multiple order types.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
We dispatch the vast majority of orders on the same day they are received, ensuring fast delivery to customers across the UK. From standard 48-hour options to next-day delivery services, our courier integrations provide flexibility based on your business needs and customer expectations.
Our UK fulfilment centre is strategically situated in Northampton, offering rapid, cost-effective, same-day shipping across the UK and key European markets. Its central location ensures streamlined logistics and excellent connectivity to major courier networks, helping your business fulfil orders efficiently and reliably.
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business. “
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
400+ eCommerce brands trust us to deliver accuracy, speed, and complete control, day in and day out.
Request pricing
Tell us more about your business. We’ll provide a tailored quote.
See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.