Fast delivery, nationwide
Our fulfilment centres in Columbus and Las Vegas, provide fast access to East Coast, Midwest, and West Coast markets.
Cost-effective shipping
Split inventory across both US locations to cut long-haul shipping fees and improve delivery efficiency nationwide.
Smart carrier optimisation
Every order is automatically routed for the fastest, most cost-effective delivery across all US shipping zones.
Accuracy you can rely on
99.5% pick and pack accuracy ensures US customers receive exactly what they ordered, even at high volumes.
Returns management
We handle returns from our US fulfilment centres, reducing friction and getting stock back into inventory quickly.
Complete fulfilment visibility
ControlPort™ connects every step, giving you real-time tracking, inventory accuracy, and total operational control.
98%+
Same-day despatch
99.5%+
Pick & pack accuracy
95%+
Stock booked
within 24 hrs
99.9%+
Platform uptime
Our US Fulfilment Centres
Our US fulfilment services are powered by two strategic sites in Columbus, Ohio, and Las Vegas, Nevada.
Together, these locations provide fast, cost-efficient coverage across the entire United States, with excellent access to major carrier networks and key distribution corridors.
Columbus is one of America’s leading logistics hubs, positioned to reach more than half of the US population within a single day. Las Vegas strengthens our West Coast and Southwest network, supporting rapid delivery to California, Nevada, Arizona, and surrounding regions.
Columbus, Ohio
J&J Global Fulfilment
2235 Southwest Blvd,
Suite E, Columbus
OH 43123,
United States
Las Vegas, Nevada
J&J Global Fulfilment
Global Logistics & Fulfillment LLC
3702 Las Vegas Blvd N., Suite 120
NV 89115,
United States
Why leading brands choose our US fulfilment services
Fast, predictable fulfilment
across the United States
-
Fast 2-day delivery from coast to coast
Our dual US network ensures your orders reach customers quickly, with 2-day shipping covering the majority of the United States.
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Same day despatch for 98% of orders
We maintain high-speed fulfilment even during peak trading. With 98 percent of orders despatched the same day, your brand can offer US customers the quick turnaround times they expect.
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High capacity US fulfilment built for scale
We despatch hundreds of thousands of orders each week, scaling throughput during peak periods. We never run at capacity, so your growth is never throttled.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh, Sr. Manager Ecomm Fulfillment, Dr. Squatch
Accuracy and control
at every stage
-
High-accuracy picking for fewer errors
99.5% pick and pack accuracy ensures US customers receive the correct items every time, reducing returns, support demand, and operational costs.
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Fast stock booking
We book 95% of inventory within 24 hours, giving you real-time insight into your US stock position to supporting better forecasting, fewer oversells, and more confident campaign planning.
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Intelligent carrier routing for every parcel
Our platform selects the best carrier and service for each order based on speed, cost, and destination zone. This ensures efficient routing across all US shipping zones and increases first-time delivery success for every region.
Being with J&J has been an absolute game changer for us. Our first peak season with J&J has come and gone and it’s been amazing, our SLAs have been fantastic!
Claire Charlton, Gandy’s
Total visibility of your
US fulfilment
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Real-time visibility
ControlPort™ gives you complete oversight of your US fulfilment, with live data on orders, stock, and carrier performance to help you deliver a consistent service levels as your brand grows.
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Automation that keeps fulfilment running smoothly
Built for modern eCommerce fulfilment, ControlPort™ automates key stages of the fulfilment workflow, from carrier selection to exception handling. This results in faster despatch, fewer manual tasks and more efficient US fulfilment.
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Always-on insights with 99.9% platform uptime
Whether monitoring fulfilment activity or planning stock replenishment, ControlPort™ gives you dependable, always-available access to the operational data that drives performance.
“On ControlPort™, everything is tracked and monitored. We know exactly where each order is, and what’s happening.”
John Clarke, Founder, John Clarke Sports Nutrition
Get total visibility and control with ControlPort™, our award-winning fulfilment software
- Live order tracking
- Order management
- SLA reporting
- BBE insights
- Custom API
- Returns management
- Inventory insights
- Product analysis
We integrate with just about everything
Our custom API is available for everything else.
Ready to expand when you are
Whether you are shipping within the UK or moving into new markets, our global fulfilment network is built to grow alongside your brand.
40 Million
Orders shipped all time
7.5 Million
Orders shipped last year
400+
Global clients
7
Global fulfilment centres
FAQ’s
Everything you need to know about our US fulfilment services.
Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.
Our system allows for centralised inventory management, enabling you to monitor stock levels and movements across all fulfilment centres from a single dashboard.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
We assist in preparing the necessary documentation for customs clearance. However, it’s essential to consult with customs experts to ensure compliance with US import regulations.
Yes, we plan ahead for US holidays like Thanksgiving and Christmas, ensuring that fulfilment and shipping schedules are maintained, and potential delays are communicated.
While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.
We cater to a wide range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.
Absolutely. Our fulfilment centres in the United States provide a returns handling service, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.
You can ship your products directly to our US centres. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfilment centres, providing a unified view of your operations.
With our US fulfilment centres, we offer 2-3 day shipping nationwide, meeting the high expectations of American consumers accustomed to fast delivery.
By storing inventory closer to your US customers, you can reduce shipping times and costs, enhance customer satisfaction, and expand your market reach without the complexities of international shipping for each order.
Our US fulfilment centres are strategically located in Columbus, Ohio (East Coast) and Las Vegas, Nevada (West Coast), ensuring efficient nationwide coverage and 2-day shipping across the continental United States.
Empowering our clients
Helping businesses like yours to see more, sell more, and grow more.
88%
International customers receive orders 88% quicker on average.
With J&J, I don’t need to babysit or micromanage. I know I can trust them to handle their business.
Jason Welsh
Sr. Manager Ecomm Fulfillment
+204%
Tom’s Trunks have grown by an average of 204% year-on-year.
J&J have all we could ask for. Our Account Manager provides a highly personal experience and is always there for us.
Freddie Northcott
Operations Manager
390 hrs
ControlPort™ has saved us 390 hours of customer service time each year.
For me, ControlPort™ is all about saving time. It allows us to see more and do more so much faster.
James Pryor
Chief Operating Officer
What our clients are saying
400+ eCommerce brands trust us to deliver accuracy, speed, and complete control, day in and day out.
Request pricing
Tell us more about your business. We’ll provide a tailored quote.
See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.