Maximise storage capacity
Optimise stock levels to save on storage costs and never pay for space you don’t use.
Forecast effectively
Forecast customer demand across regions, so you’re never overstocked or missing sales.
Reduce waste
Get alerts as goods near expiry, enabling you to push a sale or run a marketing campaign.
Eliminate stockouts
Know when to order more and set up automated re-orders to ensure storage spaces are stocked.
Spot margin erosion
Identify margin erosion and make smarter decisions about slow-moving products.
Capitalise on operational AI
Boost efficiency with AI-powered algorithms, placing stock based on popularity.
Order Management
With ControlPort™ you have eyes on everything.
One view of every order across all your channels
All your orders from every channel are organised in one platform, making it easier to track progress and keep fulfilment running smoothly.
Real-time tracking that reduces enquiries
Live updates on order status and delivery progress help reduce WISMO queries and keep customers fully informed without additional workload.
Fewer delays and faster issue resolution
ControlPort™ flags exceptions early, allowing your team to resolve problems quickly and maintain reliable, consistent delivery performance.
Unified order management
across every channel
ControlPort™ consolidates orders from your website, marketplaces, and retail partners into one platform. This reduces system-switching and makes it easier to track fulfilment progress in real time.
Whether you manage one store or multiple brands, every order follows the same structured workflow, helping your team stay organised and maintain accuracy at scale.
Clear order status
at every stage
ControlPort™ provides live updates from picking and packing through to despatch and carrier handover. You can see exactly where an order is, how long it has been in each stage, and any exceptions that require attention.
This transparency supports faster problem solving and fewer delays, resulting in a more predictable experience for your customers.
Tracking that reduces customer
service workload
With real-time delivery data, ControlPort™ helps reduce WISMO enquiries by giving teams and customers clear visibility of order progress.
Key benefits include:
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Live carrier tracking with accurate timestamps
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Early alerts for stalled or delayed shipments
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Delivery performance insight across all regions
This makes customer communication easier and helps keep service levels high as order volumes grow.
Product Management
ControlPort™ keeps your catalogue clean, accurate, and ready to scale.
Clear, accurate control of your products and SKUs
Keep your catalogue organised with up-to-date SKU data, product details, and inventory information all in one place.
Faster, smoother goods-in processes
Track inbound stock, manage ASNs, and identify receiving issues quickly so inventory is ready to sell sooner.
Better accuracy throughout the fulfilment workflow
Clean, consistent product data supports accurate picking, packing, and reporting, reducing operational errors as you grow.
One complete view of your
products and SKUs
ControlPort™ centralises all your product information, giving you a clear overview of SKUs, variants, bundles, and attributes.
With accurate and organised data, your fulfilment workflow becomes more consistent, reducing the risk of pick errors and improving stock alignment across every sales channel.
Track inbound stock
with confidence
The platform provides a structured view of incoming consignments, allowing you to monitor what is due to arrive and when.
ASNs help ensure smooth receiving, with alerts for discrepancies that may require action. This helps your team resolve issues earlier and get stock available for sale without delay.
Simple management tools
for teams of any size
ControlPort™ makes it easy for teams to upload new products, update information, and manage SKUs at scale.
Key benefits include:
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Flexible user permissions for different roles
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Access from desktop, mobile, or tablet
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Clear, intuitive tools for managing product changes
This creates a reliable foundation for accurate fulfilment, even as your catalogue grows.
Live Order Tracking
See every order’s journey from fulfilment centre to customer in real time with ControlPort™.
Live tracking for every order
ControlPort™ gives you real-time visibility from picking to delivery, helping you stay informed and respond quickly when something needs attention.
Clear updates that reduce customer enquiries
Accurate tracking information means fewer WISMO queries and a smoother experience for both customers and support teams.
Early alerts for potential delays
ControlPort™ highlights stalled or delayed shipments, allowing you to resolve issues before they affect customer satisfaction.
Real-time tracking from
warehouse to doorstep
ControlPort™ provides live updates at every stage of fulfilment, including picking, packing, despatch, and carrier handover.
You can monitor each order’s progress in real time, giving you the clarity needed to keep fulfilment running smoothly and maintain predictable delivery timelines.
Delivery transparency
across all regions
Whether your orders ship from the UK, EU, US, Canada, or Australia, ControlPort™ brings all carrier and delivery data together in one place.
This unified view makes it easier to compare performance across regions, understand delivery patterns, and keep your customers informed with accurate updates.
Know when action is needed
ControlPort™ identifies exceptions and delivery issues early, helping you resolve problems before they escalate.
This includes:
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Alerts for delayed or stalled shipments
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Failed delivery notifications
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Visibility of carrier performance trends
With this insight, your team can act quickly to maintain a reliable customer experience.
Insights & Reporting
ControlPort™ turns your fulfilment data into clear, actionable insight.
Real-time data to support better decisions
ControlPort™ gives you live insight into stock, orders, and delivery performance so you can act quickly and plan with confidence.
Clear reporting across products and fulfilment
Understand how items are selling, where stock is moving, and how carriers are performing with accessible reports that make trends easy to spot.
Full transparency over costs and performance
From storage and pick fees to delivery outcomes, ControlPort™ helps you understand your fulfilment activity in detail, enabling more informed decisions.
Live insight into your
fulfilment performance
ControlPort™ provides real-time data on orders, stock levels, and operational activity, giving you a clear view of how your fulfilment is performing day to day.
With accurate, always-up-to-date information, your team can identify changes in demand, prevent bottlenecks, and keep operations running smoothly.
Understand product and
inventory trends
The platform includes detailed reporting on product performance, stock ageing, and BBE-sensitive items where relevant.
You can see which items are selling fastest, which require replenishment, and where stock might be at risk of becoming unsellable. This helps you make better purchasing, forecasting, and promotional decisions.
Delivery and cost reporting
made clear
ControlPort™ brings delivery performance and cost data together so you can evaluate carrier behaviour, understand delivery times, and review spend with full transparency.
Key reporting features include:
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Delivery outcomes and carrier performance
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Cost breakdowns and live price book access
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SLA tracking and fulfilment accuracy
We integrate with just about everything
Our custom API is available for everything else.
See
the difference
for yourself
Connect with a fulfilment expert today to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, sell more, and grow more.