Our award winning order management system
Unified order management across every channel
A single, complete view of all products and SKUs
Real-time tracking and updates for every order
Turn fulfilment data into clear, actionable insights
Our award winning order management system
Unified order management across every channel
A single, complete view of all products and SKUs
Real-time tracking and updates for every order
Turn fulfilment data into clear, actionable insights
At J&J, we’re committed to providing our clients with regular updates to our fulfilment platform, ControlPort™. Here we share news of significant updates to the platform, as well as developer updates on features we’re currently working on.
16 February 2026
Seymour is J&J’s AI-powered fulfilment assistant. We’ve designed him to give you fast, accurate answers to your everyday fulfilment questions. You’ll find Seymour available inside ControlPort™ and in our Help Centre, ready to assist 24 hours a day, 7 days...
Read more28 January 2026
It’s that time of year to check back in for another ControlPort Update, where we take you through the key features, improvements and fixes our team has been working on over the last few months. While tech work generally slows...
Read more30 October 2025
Our tech team have been busy preparing ControlPort™ for Peak Season, but that hasn’t stopped us from rolling out new updates and improvements behind the scenes. From AI-powered support to smarter integrations, here’s what’s new this Autumn.
Read more3 July 2025
This update encompasses all major platform releases deployed between April and June 2025, as well as a curated list of minor updates and bug fixes that will be most valuable to you.
Read more23 April 2025
We’re always working hard behind the scenes to make ControlPort™ even more powerful, reliable, and user-friendly.
Read more23 April 2025
Introducing Customisable Dashboards: Flexible BI Dashboards, Deeper Data, and Total Visibility At J&J, we believe that data is the foundation of every successful eCommerce operation. That’s why we built ControlPort™—to give brands real-time access to the insights they need to...
Read more10 June 2024
Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. ...
Read more1 March 2023
As our technology continues to evolve, we thought we’d give you a quick update to some efficiency and quality of life improvements we’ve made recently. While we’re focusing on some small updates today, keep your eyes peeled for some much...
Read more28 October 2022
There’s a lot of data about your business packed into ControlPort. While having access to the data is useful for clarity, the real benefits come from using the data to bolster the effectiveness of your inventory and shipping management. This,...
Read more3 October 2022
Here at James and James, there’s been a lot going on over the last few months. We’ve rolled out a tonne of new updates for ControlPort, helping our clients to get even more use out of the platform, and further...
Read more5 July 2022
In the first of what will now be a regular update on our roadmap, here is a honking binder full of changes that we’re either already working on, or is already in the pipeline for development this quarter. Wholesale orders...
Read more24 June 2022
At James and James, we continuously ask our clients for feedback so we can create a platform that works even better for them. We’d like to share a highly requested update to ControlPort; enhanced fraud control for our Shopify clients. ...
Read more17 May 2022
At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we agreed that there was room for improvement in the way we fulfil wholesale orders. So, we put our heads together,...
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