Rapid, cost-effective Australian fulfillment
Reach customers fast
1-4 day shipping across Australia. Same-day dispatch for orders placed before 2pm.
Seamless experience
Different time zone, same ControlPort™ platform, reliable team, and top-class J&J services.
Cost-effective shipping
Hold stock in Australia, making order fulfillment and returns simpler and more affordable.
Different time-zones. Same J&J experience.
In today’s online marketplace, order fulfillment sets your brand apart. Our Australian eCommerce fulfillment center enables cost-effective next-day delivery throughout Australia.
We’ll help you earn more customers through low-cost shipping and same-day dispatch options, whilst fulfilling orders on time and in perfect condition to keep them coming back for more.
Our seamless fulfillment process
Our Australian fulfillment centre run on our award-winning cloud-based fulfillment software, ControlPort™, executed through our seamless fulfillment services.
Step 1
Goods in
Ship your products to our Australian fulfillment center. We inspect, measure, and photograph your items, and add tracking details to our inventory management software, ControlPort™.
Step 2
Warehousing
Once checks are complete, we place your goods into clean, safe storage in our Australian fulfillment center, optimizing space for each item to ensure cost efficiency. You only pay for what you use.
Step 3
Picking & packing
When an order is placed, our team use J&J’s custom-built tech to pick and pack your products, ready for fulfillment across Australia.
Step 4
Shipping
We swiftly ship orders to Australia through our carrier network. Save costs on shipping thanks to our economies of scale, and our Carrier Team regularly negotiate the best rates on your behalf.
Step 5
Returns management
All returns come back to us for rapid processing at our Australian fulfillment center. We check, refund if needed, fix any damage, and prepare suitable goods for resale.
Customers can track their returns from start to finish.
Step 6
Additional fulfillment services
Get in touch to learn more about our additional services, including kitting & assemblies, custom packaging, omnichannel fulfilment and third-party logistics (3PL).
We can also fulfil bespoke requirements, depending on your orders per month.
Total visibility & complete control with ControlPort™
Our fulfillment software – ControlPort™ – provides complete visibility to eCommerce retailers with real-time supply chain data. Save time, boost satisfaction, and improve sales throughout Australia.
End-to-end stock tracking
Stock management
Sales performance
Sales channel integrations
White labelled, customer-facing portals
Why use our Australian eCommerce fulfillment services?
Backed by sharp minds and smooth systems, our Australian fulfillment center offers agile onboarding and flexible plans. From storage to shipping and returns, we handle it all.
Rapid, accurate Australian fulfillment services
- 98% same-day shipping for fast delivery to customers
- 99.9% pick and pack accuracy through our proprietary technology and expert team
- 52% average growth for eCom brands per year
Scale up your business fast
- Keep delighting customers with reliable tech-enabled fulfillment
- Manage inventory with ControlPort™, our award-winning order fulfillment software
- Scale order volumes quick from 300 to 10K+ per month
Local & global reach
- Our Australian fulfillment center is part of an international network of warehouses
- Hold stock in one or all of our fulfillment centers
- Offer fast, cost-effective shipping worldwide
FAQs
Once we understand your requirements, we can initiate the onboarding process promptly, with many clients going live within 2–3 weeks, depending on complexity.
Our system allows for centralized inventory management, enabling you to monitor stock levels and movements across all fulfillment centers from a single dashboard.
Our pricing is tailored to your specific needs, considering factors like order volume, storage requirements, and additional services. We work with you to provide a cost-effective solution.
Yes, our proprietary ControlPort™ software offers seamless integration with leading eCommerce platforms such as Shopify, WooCommerce, TikTok, Amazon, eBay, and more. No developer support is needed to connect your store, and integrations can be configured quickly for a smooth onboarding experience.
Yes, our ControlPort™ system provides real-time tracking of orders, giving you and your customers visibility into the shipping process.
Yes, we plan ahead for Australian holidays, ensuring that fulfillment and shipping schedules are maintained, and potential delays are communicated.
While we typically work with businesses shipping 300+ orders per month, we are open to supporting growing brands anticipating increased volumes in the near future.
We cater to a broad range of products, including fashion, electronics, beauty, supplements, and more. Our facilities are equipped to handle various product types with care and efficiency.
Absolutely. Our Australian center handles returns efficiently, inspecting items, processing refunds if necessary, and preparing products for resale, ensuring a smooth experience for your customers.
You can ship your products directly to our Australian center. Upon arrival, we inspect, measure, and photograph your items, integrating them into our system for seamless order processing.
Yes, our proprietary software, ControlPort™, allows you to oversee inventory, orders, and analytics across all fulfillment centers, providing a unified view of your operations.
By storing inventory closer to your Australian customers, you can reduce shipping times and costs, enhance customer satisfaction, and expand your market reach without the complexities of international shipping for each order.
We offer same-day dispatch with 1–4 day shipping across Australia, ensuring prompt delivery to your customers.
Our Australian fulfillment center is located in Brisvane, Queensland, providing strategic access to major Australian markets.
Guides & resources
What is a fulfillment center?
Fulfillment centers form the foundation for efficient order processing, inventory management, and seamless multi-channel order fulfillment, making them essential for meeting the demands of today’s dynamic market.
How to choose the right fulfillment center
We’ve created this checklist using our extensive knowledge of running both eCommerce businesses and fulfillment centers. The questions should help you and your team when considering potential fulfillment partners.
Warehouse Vs Distribution Center – An Overview
You might be wondering whether a warehouse or a distribution center is right for you. That depends on what stage your business is at, as well as your requirements.
Case Studies
Discover how we’ve helped our clients overcome fulfillment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.