Fashion fulfillment

Apparel and accessories like the fashion products fulfilled by James and James

Specialist fulfillment services for fashion brands

The US apparel industry is worth nearly $300 billion to the US economy. With so much competition, it’s important that you stand out from the crowd and delight your customers each time they order. That’s where James and James Fulfillment comes in.

We provide order fulfillment services to leading fashion brands. We store your products – from apparel to accessories  – in our fulfillment centers, then pick, pack and dispatch online orders to your customers.

As seen in…

Just Style, the online publication that provides global apparel and textile industry news and analysis. James and James Founder, James Hyde, shares his thoughts and expertise on how eCommerce retailers can benefit from outsourcing their fulfillment.

Spending a fortune on carefully curated websites and great delivery promises is a wasted investment if the product turns up late, damaged or covered in unnecessary packaging.

Read more
Stock image of a fashion retail website on a laptop

Why use our fashion fulfillment service?

A plain, undamaged box ready for shipping and delivery

Brilliant customer experience

Our service is designed for small, lightweight items, making it perfect for fashion products. We’ll delight your customers with:

  • Expertly packed items, to help minimize damage
  • Same-day dispatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month

Trackable online returns

James and James’s returns management service creates a simple, quick experience for both you and your customers. Our ViewPort returns portal:

  • Allows customers to initiate and track returns online
  • Enables you to collect data on the reason for returns
  • Is customizable with your brand logo, color palette and return reasons
A customer starts and follows a return on their mobile phone using James and James's ViewPort platform
A customer starts and follows a return on their mobile phone using James and James's ViewPort platform

Trackable online returns

James and James’s returns management service creates a simple, quick experience for both you and your customers. Our ViewPort returns portal:

  • Allows customers to initiate and track returns online
  • Enables you to collect data on the reason for returns
  • Is customizable with your brand logo, color palette and return reasons
An example of how best before dates and inventory can be tracked with James and James's order fulfillment software

Simple inventory management

Our unique order fulfillment software makes it easy to manage your inventory. You’ll be able to:

  • Manage your orders and inventory anywhere, any time, on any device
  • Export data and reports for simple analysis and forecasting
  • Receive alerts when stock is running low, so you never sell out of an item

What do our fashion clients say?

Armadillo Merino shoots for the stars with global fulfillment solution

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfillment partner that could deliver on time, every time.

We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.

– Andy Caughey, Co-founder, Armadillo Merino

TAILORED ATHLETE makes big gains stateside

The muscle-fit apparel brand has grown 2,500% year-on-year, with help from our global fulfillment centers and user-friendly software.

It's made things more efficient. We now work with a supply chain specialist, who uses the James and James system to watch stock on a weekly basis, and tell us what to order and when.

– Harry Simonis, Founder, TAILORED ATHLETE