Apparel and accessories like the fashion products fulfilled by James and James

Specialist fulfilment services for fashion brands

The UK fashion industry is worth a massive £32 billion to the UK economy. With so much competition, it’s important that you stand out from the crowd and delight your customers each time they order. That’s where James and James Fulfilment comes in.

We provide order fulfilment services to leading fashion brands. We store your products – from apparel to accessories  – in our fulfilment centres, then pick, pack and despatch online orders to your customers.

As seen in…

Just Style, the online publication that provides global apparel and textile industry news and analysis. James and James Founder, James Hyde, shares his thoughts and expertise on how eCommerce retailers can benefit from outsourcing their fulfilment.

Spending a fortune on carefully curated websites and great delivery promises is a wasted investment if the product turns up late, damaged or covered in unnecessary packaging.

Read more
Stock image of a fashion retail website on a laptop

Why use our fashion fulfilment service?

A plain, undamaged box ready for shipping and delivery

Brilliant customer experience

Our service is designed for small, lightweight items, making it perfect for fashion products. We’ll delight your customers with:

  • Expertly packed items, to help minimise damage
  • Same-day despatch and fast shipping
  • Online tracking of their order from checkout to doorstep
  • Branded packaging when you take 1,000+ orders per month

Trackable online returns

James and James’s returns management service creates a simple, quick experience for both you and your customers. Our ViewPort returns portal:

  • Allows customers to initiate and track returns online
  • Enables you to collect data on the reason for returns
  • Is customisable with your brand logo, colour palette and return reasons
A customer starts and follows a return on their mobile phone using James and James's ViewPort platform
A customer starts and follows a return on their mobile phone using James and James's ViewPort platform

Trackable online returns

James and James’s returns management service creates a simple, quick experience for both you and your customers. Our ViewPort returns portal:

  • Allows customers to initiate and track returns online
  • Enables you to collect data on the reason for returns
  • Is customisable with your brand logo, colour palette and return reasons
An example of how best before dates and inventory can be tracked with James and James's order fulfilment software

Simple inventory management

Our unique order fulfilment software makes it easy to manage your inventory. You’ll be able to:

  • Manage your orders and inventory anywhere, any time, on any device
  • Export data and reports for simple analysis and forecasting
  • Receive alerts when stock is running low, so you never sell out of an item

What do our fashionclients say?

Close up of Armadillo Merino baselayer

Armadillo Merino shoots for the stars with global fulfilment solution

With a customer base of soldiers, firefighters and even NASA astronauts, Armadillo Merino needed a global fulfilment partner that could deliver on time, every time.

We’re building an international brand with a reputation for high-performance garments. We see James and James as an important partner in this global marketing strategy.

– Andy Caughey, Co-founder, Armadillo Merino