Luxury product fulfilment

We store your products

Pick, pack and dispatch orders to your customers

Save you time, so you can focus on what you do best

Speak to a fulfilment expert

Arrange a call, to discuss your current operations, future ambitions and barriers standing in your way.



Speak to a fulfillment expert

Arrange a call, to discuss your current operations, future ambitions and barriers standing in your way.



Our service

Dedicated fulfilment services for luxury brands

When it comes to luxury e-tail, we know the true value of exclusivity, presentation and delivering a personal experience. With consumers willing to pay more for premium goods, expectation is set high – from point of purchase right through to delivery.

Whether you’re a high-end fashion label, an established jewellery brand or newcomer to luxury accessories, outsourcing your fulfilment to James and James will ensure items arrive in pristine condition – and on time.

As an order fulfilment services provider to recognised luxury brands, we securely store your products in a dedicated, restricted access area within our fulfilment centres, with round-the-clock surveillance. Then, as orders come in, we’ll pick, pack and despatch to your eagerly-awaiting customers.

How we can help you

Why use our luxury fulfilment service?

Highly secure, spotless storage

Customers expect their luxury product orders to arrive untarnished and on time. Our global fulfilment centres are equipped to house precious luxury items securely, ready for despatch.

  • Secure, dust-free storage for luxury brands, ensuring your products arrive in pristine condition
  • Locations close to transport links and courier hubs
  • Rapid shipping to expand your global reach and access new customers
  • Processes to expertly prepare luxury goods
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Delivering beyond expectation

Our fulfilment service is designed for small, lightweight items, making it perfect for luxury goods. We’ll, quite literally, deliver the customer experience they’ll be expecting, to keep them coming back:

  • Luxury products packed with care and attention, ensuring they arrive with the customer as they should
  • Same-day despatch and fast shipping
  • End-to-end online tracking of their high-value order from checkout to doorstep
  • Unique, customised packaging when you take 1,000+ orders per month
Speak to an expert

Easy, eCommerce platform integration

ControlPort, our unique order fulfilment software integrates with a wide range of eCommerce platforms in just a few, easy clicks – no developer required. Need a custom set up? No problem.

With ControlPort, you’ll be able to:

  • Manage your orders and inventory anywhere, any time, on any device
  • Export insightful data and reports
  • Receive alerts when stock is running low so you never sell out of a particular product
Get started

Join hundreds of businesses like you, that trust us

Speak to an expert

James and James is a great partner. Their operation is highly organised, their technology is sharp and always developing, and best of all, the people are kind, helpful and smart.

Ben Hantoot, Co-founder and Partner

Cards Against Humanity expands fulfilment network with James and James

The crowdfunded card game chose James and James to provide UK and European fulfilment for its own brands and those backed by its Blackbox spin-out.

See how we helped

OUR SOFTWARE

See ControlPort in action

Come and take an in-depth look at ControlPort – the original cloud-based order fulfilment platform. We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won’t follow a formalised structure – you ask the questions, we’ll answer them.

  • Find out what makes it ‘award-winning’
  • Discover actionable insights for your online brand
  • Hear how it’s helped eCommerce businesses achieve considerable growth
  • Explore ViewPort – our real-time, customer facing order tracking software
  • Wonder how you ever managed without it
Book a demo

500% increase

Hairstory’s monthly orders grew over five fold

400+

Trusted by hundreds eCommerce businesses

X2

The Literary Gift Company doubled their turnover

Get in touch

Want to know more?

Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

Speak to an expert