What's the Goods In process?
Set up your store and products
We create your ControlPort™ account to access any time, on any device. Our expert team shows you how to integrate your online store, add new products and schedule delivery to us.
With ControlPort™, you receive timely notifications when your stock arrives, when it’s processed and when it’s ready for picking and packing.
Ship your inventory to us
Once delivery is scheduled for your products, you (or your manufacturer) ships them to any of our global fulfilment centres.
For swift and seamless processing, we recommend consistent barcoding and packaging of your goods. For example, 20 boxes on each pallet, each containing 100 identical items of a single SKU.
We secure your stock
Our dedicated team handles products with care and precision. Every item is counted, inspected for damage and photographed. We also weigh and measure your goods, all recorded on ControlPort™ to view.
These checks set the industry standard for stock control and accuracy. They also ensure that you only pay for the storage space used.
5-step order fulfilment process
Goods In is the first step in our order fulfilment process. We also take care of everything else – from picking and packing to shipping and returns.
Step 1
Goods in
Ship your products to any of our global fulfilment centres. We inspect, measure, and photograph your items, and upload all the details to our platform, ControlPort™.
Step 2
Warehousing
Once checks are complete, we place your goods into clean, safe storage, optimising space for each item to ensure cost efficiency. You only pay for what you use.
Step 3
Picking & packing
Once a customer has made an order, our team use J&J’s custom-built tech to pick and pack your products, with 99.9% pick and pack precision.
Step 4
Shipping
We swiftly ship your orders worldwide via our carrier network. We negotiate carrier costs on your behalf to ensure cost-savings a range of shipping services.
Step 5
Returns
We handle the hassle of returns so you don’t have to. We check, refund if needed, and prepare suitable goods for resale. Your customers can track returns, too.
Orders are being processed and dispatched as promised, and even better. I can recommend J&J to any online retailer!
Sebastian Johansson
Founder
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Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.