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Listen in to an IRX Engage hosted webcast where Founder of Cambridge Mask Co. Christopher Dobbing offers up some valuable product supply and demand insights.
Brace yourselves! Something is going to happen. But what? We take a look at what we do know about the current eCommerce landscape and share our Black Friday 2020 prediction.
Bibi Nelson tells us why it's important to focus on the expertise related to your core business.
The co-founder of Dope Ropes had to make rapid adjustments to keep up with demand for jump ropes during lockdown.
With luxury retailers shifting their focus to eCommerce, security and traceability are increasingly fundamental to luxury shopper satisfaction and reassurance.
Outsourcing your fulfilment gives you time back to build your brand, manage your inventory or even take a break. Here's how 5 founders spend their time, now they're working with James and James.
The team behind Frenchie Bulldog says the James and James consultancy team is the 'friendliest group of people they spoke with' on looking to outsource their order fulfilment.
When the co-founders of the Original Old School Ski Company found themselves spending too much time at the Post Office, they knew something needed to change.
There are many reasons a customer might give up on their order. Here we look at the top 5 and offer up some re-marketing tactics to bring them back.
When you experience high and lows in demand for your products - for example, Black Friday to Christmas sales peaks - outsourcing your fulfilment to a specialist provider can help you reduce risks and costs.
With the cost of UK to US shipping increasing by “more than 100%” from 1 July 2020, learn how to set up a US fulfilment centre, to avoid additional charges and improve long-term customer experience for your US buyers.
In this guest post, Alex Macfarlane, Sales Executive at Macfarlane Packaging, explains why customers love receiving parcels that arrive quickly and gorgeously presented.
There are various facts and figures to consider when looking to reduce your packaging and postage costs. This post provides some advice on how to get started and which shipping services will provide best value for money.
As your online store takes off, your product range sprawls and hundreds of orders flood in, it's time to take your eCommerce stock control and inventory management seriously. Here are six reasons why.
In this guest post, Ben Rogers, Head of Marketing and Creative at Digital Paint, discusses website personalisation. Find out how you can create individual user journeys on your website and improve the overall experience for your customers.
eCommerce returns often reach their annual peak following the Black Friday to Boxing Day sales. In this post, we offer five tips on how you can reduce them as a retailer – or at least turn them into a positive experience for your customers.
Following its massive success in the US, Cards Against Humanity began gaining momentum in Europe and needed support to fulfil orders on this side of the pond.
Founded in 2015, Protein Empire were setting up their new business when they began looking for a competitive and premium fulfilment service.
Have you ever felt in the dark about your eCommerce fulfilment? Getting the right data on your operations can be a nightmare, but our cloud-based technology can help.
Each year, we review our performance over peak season, to optimise it for the next. Here are seven ways we improved our operations for Black Friday 2019.
Having trust in your fulfilment partner is a must, when – like Armadillo – you’re dealing with customers such as NASA.
Read on to find out why our fulfilment software (almost) made the COO of the premium menswear brand cry.
2017 - the year Anderson Entertainment commenced its launch sequence (outsourced fulfilment) with James and James.
Since switching to James and James eCommerce Fulfilment from another provider to fulfil its eCommerce orders, the award-winning smart pet product specialist has seen impressive results.
Growing consumer interest and changing legislation means that more brands are selling CBD oil online. In this post, we look at the burgeoning CBD oil market and order fulfilment’s role in it.
Regis wanted to add an eCommerce sales channel to their retail offering. To do this, having access to intelligent reporting has been fundamental in delivering exceptional customer service.
SKU stands for stock keeping unit. Each SKU represents one product line and its unique characteristics. In this post, we answer some of the frequently asked questions about SKUs, and show you how to use them in your eCommerce business.
As the digital economy booms, consumers have ever greater choice in what they can buy. This can pose problems for fulfilment centres. In this post, our CEO, James Hyde, shows how academic thinking can solve these problems.
Facebook Marketplace helps individuals sell used items locally. But online retailers must take a different approach to the social network. Here's how.
James and James’s order fulfilment software, ControlPort, bridged the gap between the US and UK for the NYC-founded Hairstory company.
If you've heard of outsourced fulfilment, but aren't sure what it is, this is the post for you. We answer four frequently asked questions, explaining how order fulfilment works and if it's right for you.
Deciding how to charge for shipping is always a dilemma that store owners struggle with. In this post, find out whether free shipping is feasible and profitable for you, and explore other shipping strategies.
If you're getting traffic to your online store, but aren't seeing the sales you'd hoped for, it's time to understand your eCommerce conversion rate and optimise it. This post guides you through a 15-point checklist to boost your sales.
You’ve had a brilliant eCommerce business idea. You’ve set up an online store. Now comes the hard part – starting to get traffic to it. In this post, discover eight ways to do that without spending a fortune.
Want to start an online store? In this post, we'll show you how to find the best eCommerce platform for you, asking four questions to help you choose between Amazon Marketplace, WooCommerce, Shopify and Magento.
Time. Life's most precious commodity. And, the most significant benefit of choosing to work with James and James has been regaining more of it.
In the first of a series of posts on how to start an eCommerce business, we look at the first step you need to take – having, testing and developing new ideas – and walk you through a five-step process to help.
Many see warehouse automation as a panacea for fulfilment accuracy and efficiency problems. We think we're a much quicker, cheaper and friendlier solution than a swarm of bots.
Shareen Akhtar, Founder of Anne Beauty realised the importance of putting responsibility into the hands of others - not only to achieve business scalability but to reduce stress and gain back time.
In this guest post, Mélanie Vaast, Writer and Project Marketing Manager at eCommerce Nation, discusses the impact of artificial intelligence (AI) and automation on the logistics industry.
A product launch can make or break your eCommerce business. But with careful preparation, you should be able to forecast whether or not it will succeed.
With consumers becoming increasingly eco-aware, it's important to consider the environmental impact of your packaging.
Different variables of a product can determine just how successful it will be on the online market. It's important to consider every factor. In this post, we show you how to do just that, turning every product into a success.
Are you using Kickstarter, GoFundMe, or other crowdfunding site? Fulfilling so many orders, so quickly, for so many expectant customers can be a tricky business.
While initial pricing is variable and tailored to the specific needs of you and your business, outsourced fulfilment brings added value and considerable savings to be made.
From Shopify to WooCommerce, Crazy Egg to Mailchimp, we round up 10 top-rated tools and services for your website and business.
Motivating staff is a key challenge for any company operating a pick and pack warehouse. In this post, we share some tried and tested tips to create a fun, fair, challenging and rewarding pick and pack environment.
Need to improve your online reviews? A fulfilment system will help you tackle customer issues and lead to great customer service. In turn, this will lead to better reviews. In this post, we show you how.
Brand advocates are people who like your company, product or service so much, they tell everybody about it. Here are some tried and tested ways to turn 'influencers' – well-known people in your niche – into brand advocates.
Almost every mass produced product in the world has its own barcode, yet no two are ever the same. In this post, we take a look at the complex world of barcoding and show you how to start barcoding your own products.
Businesses accept that there is risk involved in eCommerce, such as fraud, online theft, or lost and damaged parcels. In this post, we show you how to reduce that risk, focussing on the problem and cost of lost parcels.
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