Unlike our competitors, we don’t provide off-the-shelf fulfilment costs and pricing. Instead, we take the time to discuss your needs and present a tailored solution.

Who works with us?

We specialise in fulfilment for fast-growing brands that sell direct-to-consumer online.

Brands that are ready to scale

We help brands with proven products, established business models and growing sales get to the next level.

300+ orders per month

We ease the growing pains of brands that are already shipping – or are about to ship – 300+ orders per month.

Direct-to-consumer sales

We specialise in D2C eCommerce fulfilment, rather than traditional pallet-based storage and distribution.

Small, lightweight products

We’re optimised for fast-moving consumer products that are smaller than a football and lighter than a laptop.

By partnering with James and James, we’re able to spend less time packing and shipping orders, and have more time to focus on plans to grow our company.

– Arash Peyami, CEO/Founder, Nutravita

Our tried-and-trusted process

Step 1

Needs analysis

A consultancy call to discuss your current operations, your future ambitions and the barriers standing in your way.

Step 2

Solution creation

A tailored proposal, including an online platform demo, a full pricing breakdown and a tour of one of our fulfilment centres.

Step 3

Transition planning

A comprehensive transition plan to agree milestones and timelines, eliminate business disruption and deliver a smooth switch to us.

Step 4

Set-up and training

An onboarding specialist will train your team on our platform, help configure your account and optimise how you work with us.

Step 5

Service delivery

A reliable, scalable fulfilment service with clear service-level agreements, cloud-based, real-time updates, and human support.

Step 6

Client success

A dedicated client success manager will offer regular account reviews, provide advice for growing with us, and seek feedback on our service.

James and James is a great partner. Their operation is highly organised, their technology is sharp and always developing, and best of all, the people are kind, helpful and smart.

– Ben Hantoot, Co-founder and Partner, Cards Against Humanity