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ControlPort
Say hello to ControlPort, our custom-built order management system and inventory tool
Designed, built, and continuously updated by our in-house tech team, ControlPort is an ultra-smart platform that enables eCommerce businesses to take their operations to the next level.
Unrivalled visibility and control, right at your fingertips
ControlPort’s features at a glance
From order tracking to order management, inventory insight reports to stock analysis tools, ControlPort collections a wealth of business intelligence to help you optimise your stock and make data-lead business decisions.
Order Tracking and Management
Track the status of your orders in real-time. Stay in the know by getting instantly notified of any problems that you need to take action on, or that are preventing your orders from going out on time.
Communicate with our team to hold, amend, or check orders before they are dispatched, and ensure your customers get an unbeatable customer experience.
Explore Order Tracking
Manage your stock with ease
Whether you’re replenishing existing SKUs or sending us new and exciting product ranges, ControlPort lets you track new consignments as they’re delivered, checked and processed.
The system will also flag any issues with new deliveries, allowing you to communicate with your supplier and get the problem resolved.
Explore Product ManagementUnbeatable customer experiences
Stand out from the crowd with our unique customer-facing platform, ViewPort. Through a white-labled portal, your customers can track their order as it gets picked, packed, shipped, and delivered.
Through ViewPort, your customers can even manage their returns, too. If you offer returns, they’ll be able to start and track a return, all in one place.
Explore ViewPort
Insights and Reporting
Our insights and reports remove the guesswork and need for time-consuming number crunching, presenting you with a wealth of business intelligence so you can make data-backed decisions.
All of the reporting dashboards update in real-time, so you’ll always have the most relevant information at your disposal.
Explore Insights and Reports
A true omnichannel solution
Our platform helps you to seamlessly transition from a humble online merchant to a multinational, multi-channel eCommerce powerhouse. Manage all your brands and channels in one place.
Learn moreCost saving
-10.5%
“All of our individual parts are stored at James and James, so the final assembly of products happens just before they are needed to ship, reducing our costs overall by 10.5%.”
Bibi Nelson
Bare Conductive, Co-founder
Growth
+300%
Since joining James and James Alma de Ace has seen a 300% increase in growth, Conversion rate increased by 35% and the AOV increased from £75 to £100.
Sebastian Agace
Founder & Creative Director
Time saved per day
2-4 hrs
“I probably started to save two to four hours per day at peak by not having to fulfil in-house. The time-saving element is so crucial for growth, allowing you to focus on the business more.”
Keon Ghaharian
Dope Ropes, Co-founder
Integrations
Out-of-the-box support for all major shopping channels
Connect your online channels to ControlPort in less than five minutes with dozens of pre-built integrations. We can also develop custom integrations if you require a more bespoke solution.
Shopify fulfilment
Integrate your Shopify shop, and your orders and stock will be updated in real time.
TikTok fulfilment
Automatically fulfil orders from your TikTok Shop and get the time back to grow your business.
Custom API
Integrate with any platform - including your own bespoke solution - with our Custom API.
See the difference for yourself
Book a demo today
Arrange a guided tour of ControlPort with one of our Sales Consultants, where they’ll take you through all the key features of ControlPort and much more…
