Order Management System
Total visibility and control with ControlPort™
Our award-winning fulfilment platform provides a single, real-time overview of your supply chain and business.
ControlPort™ offers total visibility to eCommerce retailers, giving you the data and insights to help you make better decisions, increase efficiency and profitability.
Book an online demoWith ControlPort™ you have eyes on everything
From order tracking to order management, inventory insight reports to stock analysis tools, ControlPort™ generates a wealth of business intelligence to help you optimise your stock and make data-lead business decisions.
Order Tracking & Management
Track the status of your orders in real-time. Stay in the know by getting instantly notified of any problems that you need to take action on, or that are preventing your orders from going out on time.
Communicate with our team to hold, amend, or check orders before they are dispatched, and ensure your customers get an unbeatable customer experience.
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Manage your stock with ease
Whether you’re replenishing existing SKUs or sending us new and exciting product ranges, ControlPort™ lets you track new consignments as they’re delivered, checked and processed.
The system will also flag any issues with new deliveries, allowing you to communicate with your supplier and get the problem resolved.
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Unbeatable customer experiences
Stand out from the crowd with our unique customer-facing platform, ViewPort.
Through a white-labelled portal, your customers can track their order as it gets picked, packed, shipped, and delivered. And if you offer returns, it can process them too.
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Insights & Reporting
Our insights and reports remove the guesswork and need for time-consuming number crunching, presenting you with a wealth of business intelligence so you can make data-backed decisions.
All of the reporting dashboards update in real-time, so you’ll always have the most relevant information at your disposal.
Find out moreA true omnichannel solution
Our platform helps you to seamlessly transition from a humble online merchant to a multinational, multi-channel eCommerce powerhouse. Manage all your brands and channels in one place.
Reduce waste
Get alerts when goods are nearing expiry, enabling you to push a sale or run a marketing campaign.
Spot margin erosion
Identify margin erosion to slow-moving products.
Eliminate stockouts
Know when to order more and set up automated re-orders to ensure storage spaces are well-stocked.
Maximise storage capacity
Optimise stock levels to save on storage costs – never pay for space you don’t use.
Capitalise on operational AI
Boost efficiency with AI-powered algorithms, placing stock based on popularity.
Forecast effectively
Forecast the impact of potential inventory write offs, so you can take rapid action.
Tracking everything, at anytime
Track your orders from click to customer, 24/7, globally.
Their tech makes life so easy you almost take fulfilment for granted with them. They are still keen to innovate.
James Pryor
Chief Operating Officer
See how we’ve helpedEmpowering our clients
10.5%
Reduction in operating costs
All of our individual parts are stored at J&J, so the final assembly of products happens just before they are needed to ship, reducing our costs overall by 10.5%.
Bibi Nelson
Co-founder
+300%
Growth
Since joining J&J, Alma de Ace has seen a 300% increase in growth, Conversion rate increased by 35% and the AOV increased from £75 to £100.
Sebastian Agace
Founder & Creative Director
2-4 hrs
Time saved per day
I probably started to save two to four hours per day at peak by not having to fulfil in-house. The time-saving element is so crucial for growth, allowing you to focus on the business more.
Keon Ghaharian
Co-founder
The power behind the best eCom businesses
Expand, grow, and scale
Connect ControlPort™ to our international network of fulfilment centres. Sell anywhere in the world to target new and exciting markets.
Save cost
We are dedicated to increasing your efficiencies through economies of scale and smarter inventory management.
Save time
Say goodbye to number crunching, endless spreadsheets, and complex data analysis. Our fulfilment platform will do most of the heavy lifting for you, saving you hours each day.
Make informed decisions
Our user-friendly analysis tools help you make informed decisions to take your business forward. Eliminate guesswork and risk from your day-to-day operations.
Keep customers happy
Get the right product where it needs to be, fast. Improve loyalty, retention, and spend more time engaging your customers.
1-on-1 training
Receive extensive training on ControlPort™ during the onboarding process.
Dedicated support
Should you need them, our expert team is always here to help with tech queries.
Feature updates
Get regular updates to ControlPort™ including innovative new features and improvements.
Effortless integration
We offer a wide range of eCommerce platform integrations with fast and easy set-up. Our most popular online shopping carts include:
Shopify fulfilment
Using our most popular channel? Connect your Shopify store in a few minutes.
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TikTok fulfilment
Automatically fulfil TikTok Shop orders, freeing up time to grow your online presence.
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WooCommerce fulfilment
Use our WooCommerce integration for faster, simpler, and more reliable fulfilment.
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Customisable fulfilment
Integrate with any platform – including your own bespoke solution – with our Custom API.
Find out moreSee
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.