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Order Management System

Total visibility and control with ControlPort™

Our award-winning fulfilment platform provides a single, real-time overview of your supply chain and business.

ControlPort™ offers total visibility to eCommerce retailers, giving you the data and insights to help you make better decisions, increase efficiency and profitability.

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With ControlPort™ you have eyes on everything

From order tracking to order management, inventory insight reports to stock analysis tools, ControlPort™ generates a wealth of business intelligence to help you optimise your stock and make data-lead business decisions.

Order Tracking & Management

Order Tracking & Management

Track the status of your orders in real-time. Stay in the know by getting instantly notified of any problems that you need to take action on, or that are preventing your orders from going out on time.

Communicate with our team to hold, amend, or check orders before they are dispatched, and ensure your customers get an unbeatable customer experience.

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Manage your stock with ease

Manage your stock with ease

Whether you’re replenishing existing SKUs or sending us new and exciting product ranges, ControlPort™ lets you track new consignments as they’re delivered, checked and processed.

The system will also flag any issues with new deliveries, allowing you to communicate with your supplier and get the problem resolved.

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Unbeatable customer experiences

Unbeatable customer experiences

Stand out from the crowd with our unique customer-facing platform, ViewPort.

Through a white-labelled portal, your customers can track their order as it gets picked, packed, shipped, and delivered. And if you offer returns, it can process them too.

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Insights & Reporting

Insights & Reporting

Our insights and reports remove the guesswork and need for time-consuming number crunching, presenting you with a wealth of business intelligence so you can make data-backed decisions.

All of the reporting dashboards update in real-time, so you’ll always have the most relevant information at your disposal.

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A true omnichannel solution

Our platform helps you to seamlessly transition from a humble online merchant to a multinational, multi-channel eCommerce powerhouse. Manage all your brands and channels in one place.

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Reduce waste

Get alerts when goods are nearing expiry, enabling you to push a sale or run a marketing campaign.

Spot margin erosion

Identify margin erosion to slow-moving products. 

Eliminate stockouts

Know when to order more and set up automated re-orders to ensure storage spaces are well-stocked. 

Maximise storage capacity

Optimise stock levels to save on storage costs – never pay for space you don’t use. 

Capitalise on operational AI

Boost efficiency with AI-powered algorithms, placing stock based on popularity.

Forecast effectively

Forecast the impact of potential inventory write offs, so you can take rapid action. 

Tracking everything, at anytime

Track your orders from click to customer, 24/7, globally. 

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Their tech makes life so easy you almost take fulfilment for granted with them. They are still keen to innovate.

James Pryor

Chief Operating Officer

See how we’ve helped

Empowering our clients

10.5%

Reduction in operating costs

All of our individual parts are stored at J&J, so the final assembly of products happens just before they are needed to ship, reducing our costs overall by 10.5%.

Bibi Nelson

Co-founder

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+300%

Growth

Since joining J&J, Alma de Ace has seen a 300% increase in growth, Conversion rate increased by 35% and the AOV increased from £75 to £100.

Sebastian Agace

Founder & Creative Director

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2-4 hrs

Time saved per day

I probably started to save two to four hours per day at peak by not having to fulfil in-house. The time-saving element is so crucial for growth, allowing you to focus on the business more.

Keon Ghaharian

Co-founder

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The power behind the best eCom businesses

Expand, grow, and scale

Connect ControlPort™ to our international network of fulfilment centres. Sell anywhere in the world to target new and exciting markets.

Save cost

We are dedicated to increasing your efficiencies through economies of scale and smarter inventory management.

Save time

Say goodbye to number crunching, endless spreadsheets, and complex data analysis. Our fulfilment platform will do most of the heavy lifting for you, saving you hours each day.

Make informed decisions

Our user-friendly analysis tools help you make informed decisions to take your business forward. Eliminate guesswork and risk from your day-to-day operations.

Keep customers happy

Get the right product where it needs to be, fast. Improve loyalty, retention, and spend more time engaging your customers.

Get the most out of ControlPort™ with continuous support

As part of the Onboarding Process you’ll receive full training on ControlPort™, helping you to get the most out of the platform. You’ll also have ongoing support, whenever you need it.

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1-on-1 training

Receive extensive training on ControlPort™ during the onboarding process.

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Dedicated support

Should you need them, our expert team is always here to help with tech queries.

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Feature updates

Get regular updates to ControlPort™ including innovative new features and improvements.

Effortless integration

We offer a wide range of eCommerce platform integrations with fast and easy set-up. Our most popular online shopping carts include:

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Shopify fulfilment

Using our most popular channel? Connect your Shopify store in a few minutes.

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TikTok fulfilment

Automatically fulfil TikTok Shop orders, freeing up time to grow your online presence.

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WooCommerce fulfilment

Use our WooCommerce integration for faster, simpler, and more reliable fulfilment.

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Customisable fulfilment

Integrate with any platform – including your own bespoke solution – with our Custom API.

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See

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the difference

for yourself

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Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

Speak to an expert