A laptop with a screenshot of Kickstarter - one the crowdfunding sites we provide fulfilment services for

Delight your backers with fast, hassle-free fulfilment

You’ve had a brilliant idea. You’ve secured crowdfunding. You’ve put that prototype into production. Now comes the really hard part – shipping thousands of products to your expectant backers.

Fortunately, that’s where we can help. As experts in Kickstarter shipping and crowdfunding fulfilment, we can:

  • Receive stock in bulk from your suppliers and store it globally
  • Ship products quickly and cost-effectively to backers worldwide
  • Provide real-time order tracking for you and your backers
  • Offer ongoing fulfilment once your initial campaign has shipped
The logo for Cards Against Humanity, which James and James provides eCommerce fulfilment services for
The logo for Cards Against Humanity, which James and James provides eCommerce fulfilment services for

James and James is a great partner. Their operation is highly organised, their technology is sharp and always developing, and best of all, the people are kind, helpful and smart.

– Ben Hantoot, Co-founder and Partner, Cards Against Humanity

Is our crowdfunding fulfilment service right for you?

We’ve provided crowdfunding fulfilment to a wide variety of products – from board games to gadgets. Typically, we work with Kickstarter, Indiegogo and other crowdfunding campaigns that have:

2,000+ rewards to ship

To get the best value from outsourcing your Kickstarter shipping, we recommend you have at least 2,000 rewards to fulfil.

Less than 3 months’ stock

We specialise in rapid fulfilment for crowdfunding campaigns, rather than long-term pallet storage for excess stock.

Small, lightweight products

We’re optimised for fast-moving consumer products that are smaller than a football and lighter than a laptop.

Why choose us as your Kickstarter fulfilment company?

When you work with James and James, you get access to ControlPort – our award-winning, cloud-based software – and our global network of fulfilment centres. This makes it easy to set up and manage worldwide shipping.

An aisle in one of James and James's fulfilment centres

Get ready for your big release date

Once your crowdfunding campaign is complete, we import your list of rewards and backers into our software – whether through API integration or list upload.

We then receive stock in bulk from your suppliers and store it at our UK, US and/or New Zealand locations.

This ensures that everything is ready for rapid dispatch on release day.

Sit back as we delight your backers

Our expert team then pick and pack your products with 99.9% accuracy and ship 98.0% same-day.

Sending tens of thousands of items a day, we secure you the best rates on a range of fast, international shipping services.

Your backers can track the whole process in real-time online, so they’ll know when that product they’ve eagerly waited for is finally on the way to their door.

A James and James team member packs an item in a box, as part of the order fulfilment process
A James and James team member packs an item in a box, as part of the order fulfilment process

Sit back as we delight your backers

Our expert team then pick and pack your products with 99.9% accuracy and ship 98.0% same-day.

Sending tens of thousands of items a day, we secure you the best rates on a range of fast, international shipping services.

Your backers can track the whole process in real-time online, so they’ll know when that product they’ve eagerly waited for is finally on the way to their door.

An example of how best before dates and inventory can be tracked with James and James's order fulfilment software

Fulfil your long-term ambitions

Once your initial campaign has shipped, we can support your transition into an ongoing eCommerce business.

Whether you go on to sell through Amazon, Shopify or another platform, our software can integrate with it quickly, for long-term order fulfilment.

With our real-time, cloud-based inventory management tools, you can identify best and worst sellers, and products in need of replenishment – useful insights for that next Kickstarter campaign.