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The World’s First Cloud-Based Fulfilment Company

We provide global fulfilment that gives eCom brands total visibility; so they can sell more products, keep more customers and grow on a global scale.

Discover total visibility

Our story

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How it all began

The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfilment partner that were capable of supporting their eCommerce honey business.

A fulfilment business was born

After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.

Continued growth

Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.

A growing team of over 250 talented employees, an international network of fulfilment centres and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.

Global capability

We have a global network of fulfilment centres that help our clients sell worldwide.

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Australia

Address:
J&J Global Fulfilment
Warehouse 3.1
221 Gooderham Road
Willawong QLD 4110
Australia

Contact Sales:
+44 (0)1604 968 820

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UK

Address:
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE

Contact Sales:
+44 (0)1604 968 820

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Venlo, EU

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Toronto, CA

Address:
J&J Global Fulfilment
Distribution & Warehousing Solutions (DWS)
1475 Courtneypark Dr. East, L5T 2R1
Mississauga

Contact Sales:
+44 (0)1604 968 820

Find out more

Columbus, US

Address:
J&J Global Fulfilment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Contact Sales:
+44 (0)1604 968 820

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Las Vegas, US

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Award-winning visibility

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

queens 2020
queens 2016
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Our mission is simple

“To challenge the industry, create change for the better and deliver 100 million orders to
happy customers”.

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We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.

See your future with clarity

Join an expert team of eCommerce and supply chain specialists. As part of our global team, you’ll work with top brands and get world-class training from day one. Wherever you see your future, let us help you get there.

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Case Studies

Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.

SureFlap achieves 96% customer satisfaction and 68% profit increase

Read more

Fashion

Gandys

Gandys’ powerful brand story saw the brand go through rapid growth.

Read more

Latest news & insights

J&J® Global Fulfilment is continuing with its global expansion programme by launching a brand-new 200,000 sq. ft fulfilment centre location in Toronto, Canada to further improve on shipping opportunities and timings for customers. The strategic expansion follows a strong 12-month…

Welcome to J&J’s Q1 Quarterly Round-Up. Each quarter, we’ll be taking you behind the scenes of our UK fulfilment centre, where we’ll shine a light on the latest updates, news, challenges, and projects. You can check out the Q1 Round-Up…

Holding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business owners need to strike the balance between being able to meet customer demand and avoiding unnecessary storage costs due to…

In logistics, choosing the right warehousing solution is crucial for your eCommerce business. Efficient warehousing in supply chain management ensures your inventory is optimised, delivery times are met and customer satisfaction remains high.  You have two main options: managing your…

Supply chain mapping is a process that allows your company to get a comprehensive view of the entire supply chain. It involves creating a visual representation of the flow of materials, information, and finances as they move from supplier to…

Choosing between contract logistics and third-party logistics (3PL) can greatly impact your business operations. While both options help manage parts of your supply chain, they provide different levels of service. Contract logistics specialists focus on specific tasks like transportation and…

An important part of running a business effectively is ensuring that you are getting the most value out of your storage and logistics costs. With so many micro-costs and variables involved in the supply chain, it can be difficult to…

In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you own or work for an eCommerce company, you’ll have likely heard these terms thrown around quite a bit, and have…

Over the last several months, our tech team has been working hard to develop an exciting new update to ControlPort™. We’re pleased to announce Stock Pools, a new feature enabling smarter and more efficient inventory management for multichannel eCom brands. …

See

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the difference

for yourself

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Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

Speak to an expert