Discover total visibility
Our story
How it all began
The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfilment partner that were capable of supporting their eCommerce honey business.
A fulfilment business was born
After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.
Continued growth
Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.
A growing team of over 350 talented employees, an international network of fulfilment centres and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.
Award-winning visibility
Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.
Our mission is simple
“To challenge the industry, create change for the better and deliver 100 million orders to
happy customers”.
We challenge
We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.
We create
We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.
We deliver
We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.
See your future with clarity
Join an expert team of eCommerce and supply chain specialists. As part of our global team, you’ll work with top brands and get world-class training from day one. Wherever you see your future, let us help you get there.
Case Studies
Discover how we’ve helped our clients overcome fulfilment challenges, delight their customers and scale their businesses.
See
the difference
for yourself
Connect with a fulfilment expert to learn more about our agile onboarding and flexible plans.
We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.