The James and James story began back in 2010, when two Cambridge grads were struggling to sell honey online.
After working with multiple fulfilment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfilment partner, they founded their own. James and James Fulfilment was born.
Fast-forward to 2023, and James and James Fulfilment has grown bigger than any of us could have imagined. A growing team of over 250 fabulous employees, an international network of fulfilment centres, hundreds of happy clients, and an array of inspiring partners that help both us and our clients continue to scale up.
Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.
And we’re just beginning.
See all our awards
Earlier this year, we opened an additional fulfilment centre in the US, and next year we’ll be expanding to Canada and Australia, too. It’s an exciting time for us as we continue to disrupt the industry in new territories.
But that’s enough about us – we’d like to hear about your journey, too.
Let's talkOur mission is simple:
To challenge the industry, create change for the better and deliver 100 million orders to happy customers.
We achieve it through our culture code.
We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.
We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.
We always work to exceed our promises, and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.
Speak to one of our fulfilment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.
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