+44 (0)1604 968 820 Speak to an expert

The World’s First Cloud-Based Fulfillment Company

We provide tech-enabled global fulfillment that gives eCommerce brands total visibility; so they can sell more products, keep more customers and grow on a global scale.

Discover total visibility

Our story

icon
icon
icon

How it all began

The J&J story began in 2010, when two Cambridge University graduates were struggling to find a fulfillment partner that were capable of supporting their eCommerce honey business.

A fulfillment business was born

After working with multiple fulfillment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfillment partner, they founded their own. James and James Fulfilment was born.

Continued growth

Fast-forward to 2024, and James and James Fulfilment has evolved into J&J and grown bigger than any of us could have imagined.

A growing team of over 250 talented employees, an international network of fulfillment centers and world-first tech that provides our clients with complete visibility of the here and now, and of the future, enabling them to grow on global scale.

Global capability

We have a global network of fulfillment centers that help our clients sell worldwide.

Find out more

Australia

Address:
J&J Global Fulfilment
Warehouse 3.1
221 Gooderham Road
Willawong QLD 4110
Australia

Contact Sales:
+44 (0)1604 968 820

Find out more

UK

Address:
J&J Global Fulfilment
Rhosili Rd,
Northampton
NN4 7JE

Contact Sales:
+44 (0)1604 968 820

Find out more

Venlo, EU

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Toronto, CA

Address:
J&J Global Fulfilment
Distribution & Warehousing Solutions (DWS)
1475 Courtneypark Dr. East, L5T 2R1
Mississauga

Contact Sales:
+44 (0)1604 968 820

Find out more

Columbus, US

Address:
J&J Global Fulfilment
2235 Southwest Blvd
Suite F, G, H, Columbus
OH 43123, United States

Contact Sales:
+44 (0)1604 968 820

Find out more

Las Vegas, US

Address:
J&J Global Fulfilment
BF Global Warehouse BV
Witveldweg 40
NL 5951 AV Belfeld

Contact Sales:
+44 (0)1604 968 820

Find out more

Award-winning visibility

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

queens 2020
queens 2016
award3
award4
award5
award6

Our mission is simple

“To challenge the industry, create change for the better and deliver 100 million orders to
happy customers”.

icon
icon
icon

We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

We create

We think big and create processes and solutions that scale with us and our clients. We document and systemize tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

We deliver

We always work to exceed our promises and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.

See your future with clarity

Join an expert team of eCommerce and supply chain specialists. As part of our global team, you’ll work with top brands and get world-class training from day one. Wherever you see your future, let us help you get there.

Visit careers portal

Case Studies

Discover how we’ve helped our clients overcome fulfillment challenges, delight their customers and scale their businesses.

SureFlap achieves 96% customer satisfaction and 68% profit increase

Read more

Fashion

Gandys

Gandys’ powerful brand story saw the brand go through rapid growth.

Read more

Latest news & insights

Managing inventories correctly is a big part of running an eCommerce business. You need to strike a balance between making sure there’s enough stock to sell, while not being burdened by storage costs. Inventory systems are key to helping businesses…

Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into the hands of consumers once they’re ready to be ordered. A robust distribution logistics strategy is essential for getting your…

eCommerce inventory management ensures that your stock levels are maintained at a balance that meets customer demand while maximising cash flow.

In the fast-paced world of eCommerce, ‘What is order fulfillment?‘ is a question at the heart of customer satisfaction and business success. It’s more than just sending out packages; it’s about precision, efficiency, and the delicate balance of managing inventory,…

By selecting discreet shipping at checkout, customers are able to ensure that nobody can guess what’s inside, thanks to plain, unassuming packaging.

A fulfillment company is an organization that processes the receipt, packing, delivery and return of customer orders for businesses. Fulfillment companies enable businesses to outsource their order fulfillment, including goods in, warehousing, pick and pack, shipping and returns. A modern…

In a few short weeks, we’ll be officially cutting the ribbon on our brand new Canadian fulfilment centre. It’s an exciting time; not just for us, but also for our clients who have their own international growth ambitions.  Our Canadian…

In the fast-paced world of eCommerce, having a robust automated inventory management system is key to staying ahead of the competition.

Today, consumers expect their orders to arrive fast. Next-day delivery has become the norm for a lot of people, and same-day shipping has grown in popularity, too.

See

image

the difference

for yourself

image

Connect with a fulfillment expert to learn more about our agile onboarding and flexible plans.

We’ll discuss your current operations, growth ambitions, and the challenges standing in your way, so you can see more, know more, sell more, and grow more.

Speak to an expert