The James and James story began back in 2010, when two Cambridge grads were struggling to sell honey online.

After working with multiple fulfillment companies, James Hyde and James Strachan began to get fed up with outdated systems, inefficient operations, and unhappy customers. So, instead of moving to the next fulfillment partner, they founded their own. James and James Fulfilment was born.

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The two Jameses home
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Fast-forward to 2024, and James and James Fulfilment has grown bigger than any of us could have imagined. A growing team of over 250 fabulous employees, an international network of fulfillment centers, hundreds of happy clients, and an array of inspiring partners that help both us and our clients continue to scale up.

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

And we’re just beginning.

See all our awards

Over the course of our journey, we’ve scooped up two Queen’s Awards for Enterprise and International Trade, Financial Times 1000 status, and made the Sunday Times’ list of 100 fastest growing UK businesses, twice.

And we’re just beginning.

See all our awards
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World map home
See all our locations

Earlier this year, we opened an additional fulfillment center in the US (that’s one in Ohio, and one in Nevada), and next year we’ll be expanding to Canada and Australia, too. It’s an exciting time for us as we continue to disrupt the industry in new territories.

But that’s enough about us – we’d like to hear about your journey, too.

Let's talk

Our mission and culture

Our mission is simple:

To challenge the industry, create change for the better and deliver 100 million orders to happy customers.

We achieve it through our culture code.

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A steep climb - a metaphor for challenging the status quo

We challenge

We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.

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We create

We think big and create processes and solutions that scale with us and our clients. We document and systemize tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.

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We deliver

We always work to exceed our promises, and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.

A few milestones on our journey so far

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