
Specialist fulfillment services for pet supply brands
With over $72 billion spent on pets in the US each year, it’s more important than ever to ensure you have a fulfillment center that will send the right products to the right customers each and every time. And that’s where James and James Fulfillment comes in.
We provide order fulfillment services to leading pet supply brands. We store your pet products – from cat flaps to dog leads to pet supplements – in our fulfillment centers, then pick, pack and dispatch online orders to your customers.
Why use our pet supplies fulfillment service?

Increase repeat purchases
Increase repeat purchases with the help of our processes which allow you to:
- Add address labels and packing slips with your branding
- Add inserts such as discount or thank you cards
- Fulfill subscription boxes or recurring orders

Brilliant customer experience
Our service is designed for small and lightweight items, making it perfect for pet accessories. We’ll delight your customers with:
- Same-day dispatch and fast shipping
- Online tracking of their order from checkout to doorstep
- Branded packaging when you take 1,000+ orders per month

Complete stock control
Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfillment software. This enables you to:
- Segregate pet supplements into batches
- Specify which batches are used when
- Trace which batch was used in which order
Feed Safety Registered
Our UK Fulfillment Center is registered under code R9: Storage of feed and feed products (GB234/369921) which means we:
- Provide a documented, structured approach to ensuring feed safety
- Identify, manage and control hazards in the handling of feed products
- Apply Hazard Analysis Critical Control Points (HACCP) principles and comply with Annex II (relating to facilities, equipment, storage and record-keeping)
