Pet supplies fulfillment

icon checkStore pet supplies in a clean, controlled, and safe environment

icon checkWhen orders roll in, we’ll pick, pack, and ship your products to cats, dogs, and everything inbetween, anywhere in the world

icon checkOffer a service your customers – and their four legged friends – will love

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Speak to a pet supplies fulfillment expert

Fill in the form below and we’ll be in touch to chat about your business, what we can offer, and so we can get to know you better. You’d be barking mad not to!

    Your personal data will be processed in accordance with our privacy policy. We might send you helpful content from time to time, or information about our services.

    Speak to a pet supplies fulfillment expert

    Fill in the form below and we’ll be in touch to chat about your business, what we can offer, and so we can get to know you better. You’d be barking mad not to!

    Our service

    Specialist fulfillment services for pet supply brands

    With over £34 billion spent on cats and dogs alone in the UK, it’s more important than ever to ensure you have a fulfillment center that will send the right products to the right customers each and every time. And that’s where James and James Fulfillment comes in. We provide order fulfillment services to leading pet supply brands. We store your pet products – from cat flaps to dog leads to pet supplements – in our fulfillment centers, then pick, pack and despatch online orders to your customers.

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    How we can help you

    Why use our pet supplies fulfillment service?

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    Increase repeat purchases

    Increase repeat purchases with the help of our processes which allow you to:

    • Add address labels and packing slips with your branding
    • Add inserts such as discount or thank you cards
    • Fulfil subscription boxes or recurring orders
    Let's talk
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    Brilliant customer experience

    Our service is designed for small and lightweight items, making it perfect for pet accessories. We’ll delight your customers with:

    • Same-day despatch and fast shipping
    • Online tracking of their order from checkout to doorstep
    • Branded packaging when you take 1,000+ orders per month
    Speak to an expert
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    Complete stock control

    Best before end (BBE) dates, serial numbers and barcodes are all captured in our unique order fulfillment software. This enables you to:

    • Manage your orders and inventory anywhere, any time, on any device
    • Export data and reports
    • Receive alerts when stock is running low so you never sell out of an item
    Get started
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    Feed Safety Registered

    Our UK Fulfillment Center is registered under code R9: Storage of feed and feed products (GB234/369921) which means we:

    • Provide a documented, structured approach to ensuring feed safety
    • Identify, manage and control hazards in the handling of feed products
    • Apply Hazard Analysis Critical Control Points (HACCP) principles and comply with Annex II (relating to facilities, equipment, storage and record-keeping)
    Let's talk
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    Join hundreds of businesses like you, that trust us

    Speak to an expert

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    James and James has given us quite the reputation! It’s so satisfying to know that we have a strong team behind us as we continue to grow.

    Victoria Shanley, Global Distribution and Social Media Management

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    “Freaky fast” delivery helps Frenchie Bulldog double European sales in two years

    The US-based pet supply brand choose James and James to support its European launch, thanks to the advice of our friendly team. Two years on, their sales have doubled and they’ve built a loyal fanbase this side of the pond.

    See how we helped
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    See ControlPort in action

    Come and take an in-depth look at ControlPort – the original cloud-based order fulfillment platform. We built it, shaped it and continue to develop it with eCommerce scalability front-of-mind. Our demo is tailored to you and the nature of your business, so we won’t follow a formalised structure – you ask the questions, we’ll answer them.

    • Find out what makes it ‘award-winning’
    • Discover actionable insights for your online brand
    • Hear how it’s helped eCommerce businesses achieve considerable growth
    • Explore ViewPort – our real-time, customer facing order tracking software
    • Wonder how you ever managed without it
    Book a demo

    500% increase

    Hairstory’s monthly orders grew over five fold


    Trusted by hundreds eCommerce businesses


    The Literary Gift Company doubled their turnover

    Get in touch

    Want to know more?

    Speak to one of our fulfillment specialist and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

    Speak to an expert
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    James and James Fulfillment,
    2235 Southwest Blvd, Suite H,
    Grove City, OH 43123, USA