Advantages of Third-Party Logistics

Third-party logistics (3PL) refers to the outsourcing of logistics activities to external service providers. In today’s business landscape, benefits of 3PL cannot be overstated. It enables companies to focus on their core competencies while leveraging the expertize and resources of specialized logistics providers. Here, we will explore the numerous advantages

What is a fulfillment center? Warehouse and fulfillment center comparison

Fulfillment centers are the backbone of contemporary eCommerce and logistics. Therefore businesses must strive to understand the distinction between fulfillment

Unleashing agility: how an agile supply chain fuels eCommerce success

What is an agile supply chain? An agile supply chain is a supply chain management technique that allows businesses to

How to Choose 3PL Software: Key Factors to Consider

Are you ready to unlock the potential of your business and take your supply chain operations to the next level?

The greatest benefits (and challenges) of running a D2C business

What is D2C eCommerce? D2C (direct-to-consumer) eCommerce is an online business model in which a business sells their products directly

What is my inventory turnover ratio, and what does it mean?

Inventory turnover ratio is an important metric to track for any retail business, whether you’re a traditional brick and mortar

Warehouse Logistics: Importance, Challenges, and Tips to Improve

Definition of warehouse logistics Warehouse logistics refers to the operational processes within a warehouse, encompassing fulfillment, inventory management, health and

The importance and benefits of demand planning

In the context of today’s highly competitive eCommerce market, as well as uncertain economic conditions, it’s more important than ever

How to ship from the USA to the UK

If you’re based in the US and are considering expanding into new territories, the UK could be a great option

3PL vs 4PL — what’s the difference?

Choosing the right fulfillment provider requires lots of research. There’s a lot to consider, such as pricing, location, and capacity.

Coming soon: new and improved wholesale orders

At James and James, we’re always looking for ways to improve. After receiving some constructive feedback from our clients, we

Three inventory valuation methods and their benefits

Painting an accurate picture of your inventory costing isn’t exactly the easiest thing to do if you’re shipping a lot

Economic Order Quantity (EOQ): Definition + Formula

An important part of running a business effectively is ensuring that you are getting the most value out of your

eCommerce software — everything you need to know

If there’s one thing that eCommerce businesses couldn’t function without, it’s eCommerce software. There are many different types of eCommerce

A guide to crafting a great shipping policy

We take a look at the importance of a good shipping policy, what to include, where to put it on

How to improve your eCommerce customer service

eCommerce customer service is essential for building trust with your customers, which helps generate sales and improves customer loyalty and

Inbound and Outbound logistics explained

In the eCommerce industry, inbound and outbound logistics refer to the process of receiving and sending goods respectively. If you

Inventory Position — Meaning, Guide, and Top Tips

Inventory positioning refers to the physical location inventory occupies within the warehouse and the wider supply chain. Part of any

What is multi channel retailing?

When it comes to retail, there's no one-size-fits-all approach. However, in order to reach the biggest audience and make the

What is DDP?

Understanding Delivered Duty Paid (DDP) is essential for any business considering trading internationally. DDP is a popular shipping method for

Stockout costs – how stockouts can impact your business

As a customer, there’s nothing worse than being super excited about a product only to find that it’s out of

What is subscription commerce?

It seems as though you can’t scroll through Instagram or watch a YouTube video today without seeing an advert for

An award, a talk, and a beanstalk

From scooping up an award from the Sunday Times to attending the eCommerce Expo in London, let us fill you

How is inventory managed for consumer electronics fulfillment?

If you sell consumer electronics, keeping track of your inventory can be a challenge. With so many different types of

Fulfillment house due diligence scheme: who must apply and what you’ll need

If you’re a fulfillment provider – whether you’re just starting out or you’ve been in the business for a while

What is dunnage? Meaning, types, and more

When we think of a parcel, most of us probably think about the exterior packaging. Is it sturdy? Is it

Distribution logistics: Definition, guide, challenges

Every business, whether they’re selling goods or services, needs distribution logistics. It’s how we get our goods and services into

Backorder Meaning: What are backorders and how can I avoid them?

We’ve all been there. A product you just need to have right now, but it’s on a backorder. It’s frustrating,

The Future of eCommerce: 2023 and Beyond

In the last decade, the eCommerce industry has grown exponentially. In 2014, eCommerce sales amounted to approximately 1.3trillion USD worldwide.

Google Analytics 4 Migration: Act Now

There are big changes on the horizon for Google Analytics. From July 2023, your existing Google Analytics platform (AKA Universal

How to calculate reorder level: a step-by-step guide

Holding the optimal amount of stock in storage at any one time is more difficult than it sounds. eCommerce business

Best eCommerce Platforms in 2023

We’ve got good news and bad news. The good news is that it’s never been easier to start your own

Which KPIs should I be prioritising in eCommerce?

It’s never been easier to capture data. All of the best eCommerce platforms on the market today capture a wealth

A guide to taking the best eCommerce photography

When selling online, photographs can be powerful. There’s nothing quite like a photograph to showcase your product, catch some eyes,

Warehouse Vs Distribution Center – An Overview

One of the earliest decisions to make as an eCommerce business owner is where to store your inventory. At the

How can I improve my last mile delivery process?

As soon as a customer makes a purchase, the last mile process begins. There’s a lot that happens behind the

A guide to reverse logistics

When businesses think about logistics, most are thinking about an item’s journey from manufacturer to customer. Reverse logistics, on the

A guide to flat-rate shipping

Shipping costs can be a bit of a headache for eCommerce businesses, but opting to use flat-rate shipping can help

What is a 3PL? Benefits of Third-Party Logistics for eCommerce Fulfillment

What Is 3PL? A 3PL (or third-party-logistics) partner is an organisation that typically provides warehousing, fulfillment, transportation, and other forms

The Best Entrepreneur Books for Running a Successful Business

Are you ready to take the plunge into entrepreneurship? Starting up and running a business is no easy task, and

James and James reach a major milestone: 20 million orders fulfilled!

What a way to start the New Year! An achievement over 10 years in the making, reaching 20 million orders

How to develop a growth mindset

Growth starts with a mindset – the underlying attitude, belief, and outlook that shapes our decisions and informs our actions.

Back Friday and Cyber Monday at James and James… in numbers

Despite a global economic downturn, Peak 2022 was our busiest yet. While we’re still processing high volumes, the rush is

Product sourcing: what, how, benefits

For eCommerce businesses, products are their bread and butter. While good products aren’t all you need to succeed (enter customer

Logistics planning: What is it and why is it important?

Like most things in life, you can’t get anywhere in eCommerce without a good plan. A logistics plan is one

A guide to successful returns management

As an eCommerce business, it’s only natural that a customer may want to return a product to you. There are

The importance of the first-mile sorting centre and first-mile delivery

There are many cogs that make up the supply chain. Some areas that are less discussed include the first mile-sorting

What is supply chain technology?

A supply chain is a network of people and organisations working together to ensure that goods are delivered to where

What is a perpetual inventory system?

Perpetual inventory system Managing inventories correctly is a big part of running an eCommerce business. You need to strike a

Should you buy shipping insurance?

When you’re shipping high value items or large quantities of goods, you’ll naturally want to be protected if things go

A guide to warehouse inventory management in 2022

Warehouse inventory management When starting out as a new business, managing inventories is fairly straightforward if you’re starting small. But,

What Does MOQ Mean?

Minimum order quantity is a requirement from some manufacturers for the minimum number of orders to be purchased at one

DDP vs DAP Shipping

Delivery Duty Paid (DDP) shipping is where the seller takes all responsibility for fees and risks of shipping goods until

The Financial Times names James and James as one of Europe’s fastest growing companies

We’re delighted to announce that James and James has featured yet again in the Financial Times’s FT1000: Fastest Growing Companies

James and James wins employer of the year 2021

Celebrating our Employer of the Year award

We are thrilled to have been awarded the Employer of the Year Award at the Northamptonshire Business Excellence Awards 2021.

What is omnichannel fulfillment?

It can feel like there are endless possibilities when it comes to selling online, with dozens upon dozens of channels

Logistics for eCommerce: a step by step guide

eCommerce logistics is the process of picking, packing and delivering an online order from the eCommerce brand to the customer.

James and James appoints Emma Dempsey as Chief Executive Officer

James and James announces Emma Dempsey, a proven leader with more than 25 years of experience in supply chain and

James and James partners with WorldFirst to deliver enhanced global eCommerce services

James and James announces its partnership with international payments company, WorldFirst to offer dedicated fulfillment and payment services, and exclusive

Passing on the secrets of success

James and James Fulfillment features on the front page of All Things Business following its recent Queen's Award presentation at

Prohibitive Brexit-related trade problems solved by new EU fulfillment center

Continued growth by James and James Fulfillment, a provider of outsourced fulfillment services to online retailers, has resulted in the

A photograph of the interior of James and James Fulfilment head office in Northamptonshire, UK

eCommerce growth drives expansion for James and James Fulfillment

In 2021, James and James Fulfillment hires 92 new staff, expands operations into its new Northampton-based fulfillment center and continues

A wide shot of a fulfilment centre in the UK

Modern Retail feature: more than delivering the goods

James and James features in Modern Retail's Guide to Fulfilment eBook on pages 10-11. The guide offers best-practice advice on

Q&A feature: The Times ‘Future of eCommerce’ 2021

What role does logistics play in scaling up in a challenging eCommerce environment? James Hyde, CEO of James and James

A view of James and James Fulfilment Centre operations through a window

DC Thomson selects James and James for eCommerce fulfillment

DC Thomson, one of the leading media organisations in the UK, has selected James and James Fulfilment as its outsourced

James Hyde outside James and James's new building, as construction comes to an end.

James and James Fulfillment joins the Fast Track 100 for the second time

James and James Fulfillment has ranked on the Sunday Times Virgin Atlantic Fast Track 100, following a year of accelerated

A James and James client tracks orders using ControlPort, which has now been migrated to Amazon Web Services (AWS)

James and James migrates fulfillment software to AWS to support global scale-up

James and James has migrated its ControlPort order fulfillment software to Amazon Web Services (AWS), enhancing speed, resilience and scalability.

An exterior photo of Liberty 196 - home of James and James's new UK fulfilment centre

James and James Fulfillment accelerates growth with Liberty 196 move

James and James will increase its UK operational space sixfold, with a move to Liberty 196 – a new Prologis

James and James's global team celebrate another Queen's Award - this time for International Trade

James and James wins second Queen’s Award, this time for International Trade

James and James has won a Queen’s Award for Enterprise in the field of International Trade, following a 1,700% increase

James and James team members celebrate our £11 million investment

James and James secures £11m private equity investment from LDC

James and James has secured an £11 million investment from private equity investor LDC, part of Lloyds Banking Group.

James and James's headquarters in Northampton

James and James joins the FT1000 for the second year running

James and James has been ranked #736 on the FT1000 – the Financial Times’ list of fastest-growing companies – for

James Hyde and James Strachan at the Fast Track 100 presentation event

Fast Track 100 ranks James and James among UK’s fastest-growing companies

James and James has joined the 22nd annual Sunday Times Virgin Atlantic Fast Track 100 – a league table, published

James and James's staff learn hard, soft and unusual skills as part of Innovation Week

Innovation Week: celebrating our most important value

Aaron Rickard-Smith, HR Manager, reports on Innovation Week 2018 – a time for the whole company to come together, celebrate

The inside of James and James's UK fulfilment centre, which has seen rapid growth

James and James recognized as one of Inc. Magazine’s fastest-growing European companies

Inc. magazine has ranked James and James at 1,688 on its annual Inc. 5000 – a prestigious ranking of Europe's

James Hyde and James Strachan receive the Queen's Award from the Lord Lieutenant of Cambridgeshire, Sir Hugh Duberly

James and James awarded Queen’s Award for Enterprise

James and James has been awarded the Queen's Award for Enterprise in the field of Innovation, which is considered to

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